Executive Assistant
Resume:
POOJA KOHLI
Prophesy to be element of group which is resourcefully operational and offers opportunity to cultivate.
Credentials
B.A from Agra University in year 1996
PGDCA from University of Rajasthan in 2004
Google Digital Marketing certified in 2018
Presently working as freelancer Content Writer with Multilingual & link Building Software Company.
Infosys BPO LTD.
Senior Process Executive from March 2017 till May 2018.
Teleperformance
Technical Support Executive from 22 Nov 2016 till Feb 2017.
Clarks Inn Hotels - Group of Luxury & Budget Hotels of India
Clarks Inn Reqional Sales Office Jaipur - centralreservations via Hotelogix GDS Interface.
Worked on central reservations from 3rd Jan 2016 as a operational associate till 01 Nov 2016.
EUROTECH ((Fragment’s Assessment and Certification Services) -Eurotech provide ISO 20000 Certification,Hotel Star Rated by Eurotech Solar Panel Modules certified under IEC 61215 Ed 2).
Worked as Secretary to Managing Director w.e.f –January 2011 till December 2015 at (Delhi NCR).
JTG InfoTech Services Pvt. Ltd. (Voyage, Shipment, Netting,Software & Data Procurements Solution Service Provider’s) .
I have worked from 18th November 2009 till January 2011 as Executive Assistant to MD at (Delhi NCR).
Main dictum here at JTG is to ensure company is represented on all quality in services and following all corporate guidelines that have the potential of providing business.
Four Points by Sheraton, Jaipur (OwingCompany Duet India (Jaipur) Pvt. Ltd.)
Since June, 2009 till September, 2009 worked as Secretary to GM
Job Responsibilties
Assists in managing the day-to-day operations and inform the General Manager or designate, of any major decision taken which did not require his/her action and any other relevant information.
Assumes the duties and responsibilities of the General Manager in his/her absence.
Controls and weigh up sales/costs/standard/condition and cleanliness of facilities and equipment/Quality of entertainment/Guest satisfaction/Marketing.
Assists GM in accordance with IHG guidelines.
Assists GM in planning and organizing successful activities in the hotel and overseas.
Pursue daily briefings, Meetings and other meetings as needed to obtain optimal results.
Attends and participates to other meetings as required by the administrative calendar.
Assists in keeping an up-dated Hotel Policies and Procedures file and up-dated files on all Food & beverage matters.
Assists GM in setting goals and developing strategies, procedures and policies.
Assists Manager in settings standards of all in accordance with HA guidelines.
Participates in the preparation of the hotel's income & expenditure plan and marketing(pricing/segments/geographic feeder/ year on year contracts/domestic or international advertising/ fact sheet(ROBPS)-status reports).
Monitors local competitors and compare their operation with contemporary operations.
Maintains knowledge of trends, systems, practices and equipment in food & beverage through trade literature, hotel show and site visits.
Works with Manager on manpower planning and management needs.
Works with Manager in the preparation and management of the Departmental budget.
Works closely with respective Convention Bureaus and Chambers of Tourism.
Identifies and communicates with distribution channels that can sell distress inventory to drive hotel occupancy.
Uses and interprets all reporting necessary for sound marketing recommendations, including but not limited to DMA(daily moving averages)and tracking, past guest lists (utilizing leisure rate codes) and tracking.
Assists in guest wing region-wide-ranging coordination of rooms, food and beverage, spa, and golf promotions.
Plans and supervises all photo shoots, developing drive up list while keeping goals of property and brand image in mind.
Provides regular tracking/ROI (return of investment) and analysis of promotions and website/email campaigns, using industry averages for ROI calculation, and uses this knowledge in future planning.
Participates in all hotel imaging work (e.g., signage).
Keeps detailed files and records on all matters relative to property's (photo usage rights, vendor contracts, etc.).
Ensures consistency in individual property's voice on all guest touch points and marketing communications, not only following corporate graphic standards, but also on behalf of the individual property.
Manages turn a profit on budget throughout year that touches areas of operation: customer service, branding, public relations, and most importantly management efficiency.
Food promotions including menu engineering examines the sales history of a number of Menu items, their selling price and their cost price and then relates their profit margins and determines every item into one of the following classification (Star, Plow horse, Puzzles, Dogs ).
Hotel Le Meriden, Jaipur
Worked as “Personal Secretary” to the Managing Director from January’ 2008 to May’2009.
Coordinating with GM’s Secretaries in keeping detailed files, making regular reports interrelated to all Units outer, peripheral and heart of the house in subsequent factors. Financial management established procedures(each and every single one properties in conjunction with banks/Journal and Petty expenses verifications, Purchasing procedures surfing’s, Legal Manuals status netting, the complete Taxation Strain controlled in meticulous, remittances fees OP’s, AP’s related to Safety; health; employee welfare activities; cleaning; damage and property pending maintenance; landscape; fitness/health Spa/Salon; IT vendor modules; geographic(electronic and print) marketing/advertising flyer’s; F/O Sop’s & format’s for handling sold out dates, corporate’s and travel agencies accounts, daily, weekly and monthly night audits; engineering plant maintenance and operating SOP’s; entire Properties management Installed equipment with technologies components specifications; liaisoning with legislatives and non legislative respondents, traffics at gate monitor/mobilize AOP’s)concluding ROI pedestal on all in all building block
Innovatively assists MD to make sure resourcefully operational *Treasurer’s* are properly administered, monitored and broaden horizons, “including debit control credit capitulate”.
Hotel Jaypee Palace Hotel, Agra
Worked as Secretary to GM in Hotel Jaypee Palace, Agra during the period from 21st December 1998 to 8th March 1999.
Hotel Howard Park Plaza International, Agra
Worked as Hospitality Assistant (Secretary to GM) with Hotel Howard Park Plaza, Agra during the period from 21st July 1997 to 7th December 1998.
Individual Information
Husband’s Name Mr. Anil Kohli
Date of Birth 14th June 1976
Postal Address 14/185, NITI NAGAR,
MALVIYA NAGAR,JAIPUR(RAJASTHAN)
*************@*****.***
Phone: 26 0931
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