Customer Care Pretoria
Resume:
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Work History
2022-01 - 2022-06
Supervisor (Contract)
Ekurhuleni Municipality Investment Facility, Kempton Park, Gauteng
Used Microsoft Word and other software tools to create documents and other communications.
Delivered services to customer locations within specific timeframes.
Proved successful working within tight deadlines and fast-paced atmosphere.
Prepared variety of different written communications, reports and documents.
2021-04 - 2022-01
Administration Intern
Ekurhuleni Municipality Customer Care, Katlehong, Gauteng
Networked with industry professionals to exchange best practice knowledge and stay abreast of latest developments.
Aided colleagues, managers and customers through regular communication and assistance.
Maintained personnel records and updated internal databases to support document management.
Generated reports to suggest corrective actions and process improvements.
2017-01 - 2018-09
Student Assistant
Tshwane University of Technology, Pretoria, Gauteng
Supported student learning objectives through personalized and small group assistance.
Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
Taught courses under guidance of senior instructors.
Mentored and tutored individual students needing additional help.
Education
2018-01 - 2018-12
B-Tech Degree: Economic Management Analysis
Tshwane University of Technology - Pretoria Garankuwa
2015-01 - 2017-12
National Diploma: Economic Management Analysis
Tshwane University of Technology - Pretoria Garankuwa
2010-01 - 2014-12
Grade 12: Major in Commerce With Mathematics
Dr Sam Motsuenyane High School - Pretoria Winterveldt
Reference
Themba Thebe Katlehong Customer Care Manager 011-***-****,
******.*****@**********.***.**
Seja Manamela Katlehong Customer Care Agent 011-***-****,
****.********@**********.***.**
Thandi Dlamini PA Katlehong Customer Care 011-***-****
******.*******@**********.***.**
Contact
Address
62 Credi Section Katlehong Ekurhuleni, South Africa, 1431
Phone
***********@*****.***
Skills
Supervisory experience
Very Good
Office administration
Excellent
Documentation and control
Excellent
Test administration
Excellent
Communication
Excellent
Software
Microsoft
Excellent
Languages
English
Excellent
IsiXhosa
Excellent
Setswana
Very Good
.
Siyabonga Stuurman
Supervisor (Contract)
Contact this candidate