Customer Service Secretary
Resume:
Buddhi Prasanna Perera
CAREER OBJECTIVE
To become a CEO of a
leading business organization
PERSONAL SUMMARY
I consider myself as a self –
motivated, strong, dedicated
and responsible professional
with eleven years of banking
experience.
I am one of the players in the
HNB “A division cricket team”,
The secretary of the HNB
sports club and President of
the school Junior Old Boys’
Association.
With the professional
knowledge gained through
working in the bank, in school
societies and the cricket
teams, I have been capable
of pursuing the role of an all –
rounder and a good leader.
My objective is to maintain
the strong personality which I
have been maintained so far
and to have my own business
one day.
Academic Qualifications
Executive Diploma In Business Administration – University of Colombo
( 2015- 2017)
General Certification of Examination (Advanced Level) 2009 – Sri Sumangala College, Panadura
General Certification of Examination (Ordinary Level) 2006 - Sri Sumangala College, Panadura
Professional Qualifications
The Certificate In Banking & Finance –The Institute of Bankers of Sri Lanka ( 2012 – 2014)
EXPERIENCE
Currently working in the Special Asset Management Unit of Corporate Banking at Hatton National Bank PLC
Work Area
Managing a portfolio of over 40 large corporate stress accounts with minimum overdue positions
Develop strategies for each customer by recognizing customer’s business position & categorizing customers into special categories
Supports the Bank’s strong relationship banking culture through ongoing customer contact, quality customer service and superior product knowledge
Manage administrative tasks including credit analysis, processing and MIS
Handling the customer effectively and serve their banking requirements
Managing the customers and timely collection of funds for recoveries
Coordination with the branch network, trade department, legal department and others officials for serving customer requirements effectively
Coordination with the credit administration department and effect the recoveries timely
Personal Information
Full Name : Ranasinghe
Hettige Buddhi Prasanna
Perera
Date of Birth :07th of July 1990
Marital Status : Married
Age : 32 Years
CONTACT
Contact Numbers :
E – mail :
*************@*****.***
Address :
No.69,Keels Housing
scheme,Pinwatta,Panadura
Non Related Referees
Mrs.Sandamali Jayawickrama
Senior Relationship Manager
Project Finance Division
Hatton National Bank PLC
No:479,T.B.Jayah Mawatha
Colombo 10
Mobile: +947********
Mr.Nirmala Cooray
Doctor
No:40,Keels Housing Scheme
Pinwatta,Panadura
Mobile: +947********
Worked in the Project Division of Corporate Banking at Hatton National Bank PLC
Work Area
All operational work related to project financing
Assisting Relationship Manager in preparing the credit paper
Preparing financial spreads in order to analyze financial statements
Follow up on recognition of fee income accurately
Handling timely advising & monitoring interest rate adjustments of the facilities
Day to day transactions such as Telegraphic Transfers, other fund transfers, cheque payments, recoveries and etc
Worked in the Kahawatta Branch of the Hatton National Bank PLC
Work Area
Cash operations
Customer service
Clearing operations
Accounts opening
Back office functions
Pawning
Achievements
Vice-Captain Of The School Division I Cricket Teams (Under 13,17 & 1st Xi Team)
Captain Of The School Under 15 Division I Cricket Team
Member Of Kalutara District & Western Province Cricket Teams (Under 13,17 & Under 19)
Member Of HNB Mercantile “A Division” Cricket Team Since 2012
President Of Sri Sumangala College Junior Old Boys’ Association ( 2018 – 2020)
Secretary Of Past Cricketers Association Of Sri Sumangala College ( 2018 – 2019)
Indoor Games Secretary Of HNB Sports Club
SKILLS AND COMPTENCIES
Team work gained through playing in cricket teams and working in school societies
Leadership gained from holding captaincies and presidentships
Excellent customer handling capabilities
Capability of organizing gigantic events –organized 20th annual get together for 350 people
People management
Maintain compliance with the bank and central bank regulations
Contact this candidate