Debbie Lakatos

Store Manager

Bakersfield, CA ***12

adrdsk@r.postjobfree.com

+1-787-***-****

Authorized to work in the US for any employer

Work Experience

Store Manager

Hallmark - Bakersfield, CA

February 2019 to Present

Accountable for Merchandising, Operations, Customer Service and Human Resources within a high volume store location. Develop creative plans to increase store sales Manage store expense control and payroll to optimize business. Focus staff on Loss Prevention priorities Ensure every customer has a positive shopping experience. Recruit, train, develop and manage Sales leads. Accountable for Visual Merchandising, Operations, Customer Services,Human Resources,Performance Management, Inventory management, and Store Profitability. Sales Lead

Pier one Imports

April 2017 to February 2019

Endeavor to establish an outstanding working relationship with service providers in designated field. Bargain or support bargaining with key essential service so as to enhance the cost structure. Prepares annual, quarterly and monthly update accounts on current opponents or business possibilities. Work together with colleagues from other departments to improve efficiency and overall service delivery. Give prompt reports on crucial issues to direct senior officer, suggest answers where obtainable. Supervise essential key account possibilities.

Make propositions, give suggestions and designate sales target and job obligations to each sales staff. Recommend hiring additional staff and make required resources available to accomplishing target objectives and goals.

Solicit for other job duties needing attention to enhance service and improve customers' contentment to a reasonable extent.

Take part in interview of candidates while supporting decision making to hire successful applicants. Offer inspiration and training of internal sales personnel on how to attain business sales objective. Assist team managers to intensify sales via training on sales methods. Generate action plans to enhance performance and productive sales to team. Store Manager

Tj Maxx

July 2010 to May 2013

Accountable for Merchandising, Operations, Customer Service and Human Resources within a high volume store location. Develop creative plans to increase store sales Manage store expense control and payroll to optimize business. Focus staff on Loss Prevention priorities Ensure every customer has a positive shopping experience. Recruit, train, develop and manage a large team of Associates and Assistant Managers Provide individualized development for Assistant Store Managers to ensure their ability to be promoted to Store Manager positions

Accountable for Merchandising, Operations, Customer Service and Human Resources within a high volume store location.

Store company goal was to sell 5M and 8M was accomplished. Developed creative plans to increase store sales.

Managed store expense control and payroll to optimize business Focused staff on Loss Prevention priorities, and achieved a positive inventory since the opening to the store until last one taken in Jan 2013.

Ensured every customer has a positive shopping experience Recruited, trained, and managed a large team of Associates and Assistant Managers. Special assignment as Retail Sales Leadership trainer in the island and in the state of Florida. Provided individualized development for Assistant Store Managers to ensure their ability to be promoted to Store Manager positions

*Store of the Year / 2013

*Best Attrition /2010-2013

*Inventory Recovery award / 2010-2013

Operations Manager

Sears Roebuck of Puerto Rico

September 2002 to July 2010

Experience in reconciling income and expense to monthly consolidation P & L balance, payroll controls and other financial reports.

Accountable for Center Aisle Cash wraps, Hub activities, Cash count and bank deposits. Supervise for compliance and implementation of HR policies such as EEO, OSHA and Affirmative Action. Supervise all local purchases with P-Card and reconcile all end of month statements. Responsible for payments of invoices from accounts receivable and accounts payable Directly accountable for logistics activities such as receiving, staging and maintenance of stockroom areas.

Responsible for energy management, physical appearance of facilities and physical inventory shrinkage. Train associates in a monthly basis on new policies and procedures. Responsible for the supervision of 50 employees including 5 supervisors on a daily basis. Home Fashion Sales Manager

Sears Roebuck of Puerto Rico

April 2000 to September 2002

Responsible for the logistics of sales floor merchandise, sales, revenues and expense management. As a Sales Manager developed the sales skills of 8 associates to improve their sales and credit skills increasing sales in two consecutive years to a 230% over sales plan. Ensured customer satisfaction level above 99%.

Accountable for customer satisfaction and associate morale and productivity. Hired and trained sales associates through dedicated training and coaching. Provided administrative support and assistance when needed. Sales Achievements awards for two consecutive years for exceeding sales plan over 230%. Received outstanding evaluations for performance. Promoted as a result of ability. Inventory recovery of $40,000.

Hub Supervisor

Sears Roebuck of Puerto Rico

February 1992 to February 1997

Assisted customers with billing inquiries, service problems and merchandise shipments. Coordinated daily activities in HUB area which included cash flow process, bank deposits, report filing. Trained 15 associates to achieve the most outstanding standards in customer service. Worked end of month reports and inventory investigations to balance book versus physical merchandise. Education

Bachelor's in Business Administration

Universidad del Sagrado Corazon - Santurce, PR

Associate's degree

Skills

• Keyholder

• Retail Management

• Fashion

• Key Holder

• Expense Management

• Store Management Experience

• Sales Management

• Loss Prevention

• Financial Report Writing

• Profit & Loss

• Team Management

• Payroll

• Leadership

• Management

• Merchandising

• Accounts Receivable

• Recruiting

• Forecasting

• Human Resources

• Interviewing

• Accounts Payable

• Logistics

• Pricing

• Office Management

• Conflict Management

• Accounting

• Retail Sales

• Warehouse management system

• Continuous improvement

• Business management

• Analysis skills

• Mentoring

• Guest services

• E-commerce

• Time management

• Driving

• Operations management

• P&L Management

• Employment & labor law

• Spanish

• Bilingual

• Procurement

• Succession planning

• Social media management

• Financial management

• Territory management

• Inside sales

• Workday

• Direct sales

• Senior leadership

• Clerical experience

• Supervising experience

• Performance Management

• Budgeting

• Workers' Compensation

• Benefits Administration

• PeopleSoft

• Supply Chain

• Change Management

• Financial services

• Outside sales

• Communication skills

• English

• Organization design

• Analytics

• Store management

• Strategic Planning

• Employee Orientation

• Business Analysis

Languages

• Spanish - Expert

Links

https://www.linkedin.com/in/debbie-lakatos-87443940 Certifications and Licenses

MOHR trainer

January 2013 to Present

Non-CDL Class C

Assessments

Supervisory skills: Motivating & assessing employees — Proficient June 2022

Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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