Customer Service Support
Resume:
Quenessia Brown
Jonesboro, GA
***********@*****.***
Authorized to work in the US for any employer
Work Experience
Account Specialist
Vanguard
October 2021 to Present
• Provide customer support, information, availability options
• Handle inbound/outbound calls, track communications, and record personal data
• Maintain client data information including: account balances, Digital sheets, register client through system, Add banking features, creating profile
Customer Service Representitive
Teleperformance - Macon, GA
December 2018 to June 2021
Answer customers claims and submit customers transactions. Place calls to insurance company.
FSA claims, HSA claims. Customer problem sol
Overnight Stocker
Wal-Mart - Atlanta, GA
September 2017 to November 2018
• Unload truck, put items on sales floor to Assure that merchandise is represented on the sales floor according to company standards.
Mark items with identifying codes, such as price,stock, or inventory control codes Stock shelves with unpack items
Wheelchair Agent
Delta Global Services - Atlanta, GA
June 2015 to September 2017
Assisting customers in a friendly and courteous manner Responsible for transporting passenger in wheelchair to, from aircraft,or inside the terminal of the Airport Education
High school or equivalent
Skills
• Call Center
• Customer Service
• CSR
• Customer Care
• Customer Support
Additional Information
Health Care Provider CPR
Basic First Aid Course
BLS CPR (Adult/Child/Infant)
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