Customer Service Hvac Technician

Tinotenda Simon Mupanduki

******************@******.*** 3 Rhodesville Avenue, Highlands, Harare, Zimbabwe +263*********/+968********

*************@*****.***

Summary

Safety-conscious HVAC and Refrigeration Technician who effectively manages a large volume of work orders for both residential and commercial properties. Focused on delivering quality work and exceptional customer service. Strong work ethic and flexible schedule.

Experience

Air-Duct Fabricators 33 Kennedy Drive, Kamfinsa, Harare, Zimbabwe

HVAC Technician

January 2014 – December 2018

Install, maintain, repair, and test equipment of heating and air conditioning systems for clients. Implement energy-efficient solutions for heating and air that saves clients cost on maintaining and heating/cooling for homes and line shops annually.

Experience with package units, retrofit, rooftop units, split systems, forced air systems, heat pumps and variable speed equipment.

Initiate measures to improve equipment performance, methods and quality work

Maintain tools supplies and equipment to maintain constant safe and operable condition.

Aware of the (S.H.E) Policy. (Safety Health & Environment)

Utilized customer service and mechanical skills to perform troubleshooting, repair and preventive maintenance for most large supermarkets e.g. Shoprite, Game stores, Pick n Pay,Manda Hill Mall,Hilton Garden Inn Lusaka Zambia and Julius Nyerere International Airport in Dar es Salaam, Tanzania.

Commissioning of Mitsubishi VRF system for Hilton Hotel Project in Lusaka Zambia.

Customer consultation on equipment and manual explanation

Skills

Effective in installing and troubleshooting heating, air conditioning and refrigeration units.

• Adept at balancing air and water treatment systems in accordance to HVAC protocols.

• Core understanding of determining causes of malfunctions and correcting them properly.

• Exceptional knowledge of providing technical assistant with the design and implementation of HVAC systems.

• Strong background in reading and interpreting instructions and safety procedures associated with HVAC processes.

• Proven ability to read schematics and work plans.

• Absolute understanding BMS Systems and local building codes.

• Knowledge of basic and advanced building components in relation to HVAC systems.

• Solid knowledge of using hand and power tools.

• Physically dexterous to handle tasks effectively in extreme weather conditions.

• Highly experienced in handling electronic and mechanical systems effectively.

• Well-versed in installing and repairing pumps, motors, fan coils and piping.

• Great ability to determine whether a part of a system or the system in whole can be repaired or will need to be replaced.

• Knowledge and ability to perform preventative and general maintenance tasks on HVAC systems.

• Deep understanding of fabricating equipment parts to meet specialty needs or replace parts that may not be readily available.

Key Competencies

In-depth knowledge of refrigeration systems

Ventilation and Air-conditioning

Preventative maintenance

Leak checks

Adaptable

Aware of (S.H.E) Safety Health and Environment

Analytical Thinker

Dedicated team player

Excellent problem solver

Operation expert

Electrical and Motor controls

Sodexo Socat LLC Dohat Al Adab Street,Madinat Qaboos Area, Muscat, The Sultanate of Oman

HVAC Service Technician

March 2019– Present

Perform repairs and maintenance duties on a wide variety of Airconditioning and refrigeration equipment such as walk-in freezers,split units,window units, package units, VRV,VRF,DX Units,FCU,AHU,CRAC Systems for prestigious clients such as Shell Oman,Baker Hughes,French International School and Al Hassan Engineering.

Carry out planned preventative maintenance, cleaning, and equipment servicing every month to prevent downtime and expense to our client.

Maintains a clean, safe work area in compliance with Corporate / QHSE Standards, and performs all work in accordance with established safety procedures

May examine and test all related work. Assist other staff in troubleshooting related work

Performing all work assigned in a safe, well-managed manner

Performs all work within Standard Repair Times (SRTs)

Communicating with the Maintenance Supervisor and crews to coordinate work and provide updates

Works under limited supervision and selects from written instructions and established procedures to accomplish assigned tasks

Test repaired equipment for proper performance and to ensure that work meets client/user specifications.

Key Competencies

Remain up-to-date on new innovations in the field by reading and engaging in self-study of technical publications. Also learns through maintaining contact with outside technicians to share information to improve skills in the field.

Keeps supervisor aware of repairs and modifications required and performed.

Interact with other maintenance employees to exchange technical information to facilitate teamwork in troubleshooting and repair process.

Participate in maintenance department Toolbox meetings and provide input and suggestions for improvement based on technical knowledge.

Ability to read, interpret and explain parts breakdowns and electrical schematics.

Ensure working place is always neat, tidy, clean and safe

Education

Eaglesvale Secondary School,Harare,Zimbabwe

January 2002- December 2007

Design and Technology (Advanced Level)

City & Guilds Book-keeping & Accounts Level 1

City & Guilds Business Studies Level 1

City & Guilds Business English Level 1

City & Guilds Business Studies Level 2

Speciss Technical College

February 2013- November 2014

City & Guilds UK Refrigeration and Air-conditioning London,United Kingdom

City & Guilds Certificate in Refrigeration and Air-conditioning (Basic Construction Skills)

City & Guilds Certificate in Refrigeration and Air-conditioning (Core Construction Skills)

City & Guilds Certificate in Refrigeration and Air-conditioning (Practice 1)

City & Guilds Diploma in Refrigeration & Air-conditioning (Principles 2)

City & Guilds Diploma in Refrigeration & Air-conditioning (Practice 2)

City & Guilds Certificate in Electrical Installation

Contact Details

*************@*****.*** +968******** +263*********

No. 3 Rhodesville Avenue, Highlands, Harare, Zimbabwe

Passport No. DN044381 National I.D 63-2172900 F43

Referee

Mr. Malcom Law (Director)

AIRDUCT Fabricators

+263********* +263********* +260********* ******@****.**.**

Ernest Sino (Supervisor)

AIRDUCT Fabricators

+263********* +263********* +260********* *.******@*****.***

RV Sreeprasad (Assistant Facility Manager)

SODEXO SOCAT LLC

+968******** **********.**@*****.***

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