Tracey
Russell
Personal Info
Phone
*************@**********.***
Skills
Customer Experience
Customer Success
Effective Communication
Social Skills
Active Listening and Empathy
Organization
Project and Time Management
I am a creative entrepreneur with 40 years of extensive experience in the hospitality, property management, and art industries. I am seeking a role where I can apply my customer experience and customer success skills and contribute to an organization's success. Experience
2018-10 -
present
Resident Artist
fooLPRoof
• Greet and engage potential clients in purchasing artwork
• Facilitate payments and purchases
2013-09 -
present
Mixed Media Workshop Teacher
The Art Student's League, Blackridge Artists' School and Penn Street Studio
• Taught adults between ages 25-70 how to convey self expression using art as a medium.
2003 -
present
Professional Artist
Tracey Russell Art
• Sold nearly 100 paintings
• Social media marketing, press releases, and direct door mail marketing to acquire leads
• Hosted and photographed 50 open studios, artist openings and gallery events
• Hosted monthly First Friday Art Walk events
2013 -
2016
Annex Director
Core Gallery
• Identified and selected artists for gallery shows
• Scheduled and organized 40 art shows
• Used word of mouth and direct marketing to attract artists for gallery applications
• Maintained gallery cleanliness and organization
• Answered phones and took messages
2004 -
2016
Property and Project Manager
Russell Miller Properties
• Flipped and renovated 3 homes in Ken Caryl, Washington Park, and Bonnie Brae neighborhoods with an average ROI of $100k
• Managed 2 rental homes in West Denver
1983 -
1990
Luxury Hotel Waitress and Bartender
Embassy Suites Hotel Denver & The Westin at Crown Center Kansas City
• Greet, take orders, and engage customers in an upbeat and positive manner
• Used non-intrusive suggestive selling techniques to sell higher end beverages
• Maintained an extensive knowledge of luxury hotel services and local activities in Denver and Kansas City
• Monitored and maintained cleanliness of work area, bar tops, floors, and line equipment
• Communicated and collaborated with bussers, wait staff, bar-backs, and managers
Education
1979 -
1983
Baker University B.F.A.
1986 -
1987
Colorado Institute of Art, Design