Claims Investigator Private
Resume:
NICHOLAS D. WRIGHT
Little Rock, Arkansas 72206
PH: 501-***-****
**********@*****.***
CAREER OBJECTIVE
To obtain a Security Management position utilizing those skills obtained through formal education and related work experience. I am willing to relocate for one of your positions.
SKILL SUMMARY
- Sixteen (17) years experience as an unsupervised claims investigator working out of my home
- Three years experience as workers compensation Private Investigator (surveillance & interviews)
- Fraud Claims Law Specialist designation thru the American Educational Institute, Inc.
- President of AR Chapter of IASIU (12/2010 thru 12/2012)
- Volunteer Juvenile Probation Officer for Pulaski County (supervise two juveniles)
- Four years experience as security manager
EDUCATION
-Bachelor of Science Degree, majored in Criminal Justice, minor speech communication 01/1993
- Leonard’s Training Programs, Inc. 07/1998 to 12/1998 completed courses obtained Multi-Line Adjusters license (auto, home and workers comp insurance)
-NICB Academy completed insurance investigation course. 40 hours 02/1999
MILITARY EXPERIENCE
United States Army I Military Police (investigator, dog handler-instructor, operational management and recruiter
01081974 to 02011994 Retired honorable discharge / 40% disabled veteran
RELATED WORK EXPERIENCE
SecurAmerica / Security Director
01/2016 to 062019
- Licensed Security Manager - Supervised 15-20 security officers
- Scheduled security officers shifts, processed payroll and kept down overtime
- Recruited & trained security officers & supervisors (specialized in liability claims)
- Conducted safety and security meetings with tenants and other law enforcement
agencies.
- Coordinated with local police, fire & emergency assistance organizations to provide customers/tenants and management with as safe an environment as possible. (Active shooter and boom threat)
Nationwide Insurance Co / SIU Investigator
05062007 to 01/23/2015 / Little Rock, AR
- Investigated Auto, Homeowners & Workers Comp Insurance Claims in Arkansas & Tennessee
- Established a solid investigative plan prior to beginning investigation
- Conducted database records searches on insured's or claimants' utilizing ISO claims records and public records searches. Financial & medical records database searches also conducted with a signed release of information form.
- Consulted with attorneys, engineers, reconstruction engineers, biomechanical engineers, firemen and law enforcement agencies.
- Obtained recorded statements from key persons related to the claims loss. When more information was needed I set up or conducted Examination Under Oath (EUO).
- Collected, analyzed and evaluated the information gathered to provide the claims representative with information to make an informed decision on the claim.
-I prepared investigative reports to support the findings of the investigation. I recommended that the claim be processed in the following manner “routinely, compromised, partial denial or a full denial” in the final briefing with the claim adjuster and manager.
- Provided training to agents & claims personal on fraud detection & fraud awareness
Metropolitan Property & Casualty Insurance Co / SIU Investigator
12/1998 to 04/2004 Houston, TX – 05/2004 to 05/2007 Chicago, IL
- Investigated Auto & Homeowners Insurance claims in Texas, Arkansas, Louisiana,
Illinois, Iowa, Wisconsin & Nebraska.
- Conducted database records searches on insured's or claimants' utilizing ISO claims records and public records searches. Financial & medical records database searches also conducted with a signed release of information form.
- Consulted with attorneys, engineers, reconstruction engineers, biomechanical engineers, firemen and law enforcement agencies.
- Conducted recorded interviews and/or set up Examination Under Oath.
I prepared investigative reports to support the findings of the investigation. I made recommendations as to disposition of the claim. To be processed routinely, a compromised, partial denial.
- Provided training to agents & claims personal on fraud detection & fraud awareness to
assist in reducing Insurance Fraud.
Valor Security / Director of Security
01/1997 to 07/1998 / Houston, TX
- Licensed Security Manager for five (5) retail security accounts.
- Area manager & account managers in the day to day security operations in the malls
- Recruited & trained security officers, supervisors & account managers
- Supervised 4 account managers and 20 security officers
- Coordinated with local police, fire & emergency assistance organizations to provide customers/tenants and management with as safe an environment as possible.
- Managed security hours to keep down overtime and processed payroll
- Conducted safety and security meetings with tenants and other law enforcement
agencies.
Data Probe Investigations / Private Investigator
01/1994 to 01/1997
- Conducted surveillance on suspects using specialized equipment to obtain confidential
information which aided in solving crimes.
- Prepared investigative reports for clients
REFERENCES
Personal, professional references and salary history available upon request
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