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Claims Investigator Private

Location:
Little Rock, AR
Salary:
57000
Posted:
June 12, 2022

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Resume:

NICHOLAS D. WRIGHT

**** **** *****

Little Rock, Arkansas 72206

PH: 501-***-****

adrdnv@r.postjobfree.com

CAREER OBJECTIVE

To obtain a Security Management position utilizing those skills obtained through formal education and related work experience. I am willing to relocate for one of your positions.

SKILL SUMMARY

- Sixteen (17) years experience as an unsupervised claims investigator working out of my home

- Three years experience as workers compensation Private Investigator (surveillance & interviews)

- Fraud Claims Law Specialist designation thru the American Educational Institute, Inc.

- President of AR Chapter of IASIU (12/2010 thru 12/2012)

- Volunteer Juvenile Probation Officer for Pulaski County (supervise two juveniles)

- Four years experience as security manager

EDUCATION

-Bachelor of Science Degree, majored in Criminal Justice, minor speech communication 01/1993

- Leonard’s Training Programs, Inc. 07/1998 to 12/1998 completed courses obtained Multi-Line Adjusters license (auto, home and workers comp insurance)

-NICB Academy completed insurance investigation course. 40 hours 02/1999

MILITARY EXPERIENCE

United States Army I Military Police (investigator, dog handler-instructor, operational management and recruiter

01081974 to 02011994 Retired honorable discharge / 40% disabled veteran

RELATED WORK EXPERIENCE

SecurAmerica / Security Director

01/2016 to 062019

- Licensed Security Manager - Supervised 15-20 security officers

- Scheduled security officers shifts, processed payroll and kept down overtime

- Recruited & trained security officers & supervisors (specialized in liability claims)

- Conducted safety and security meetings with tenants and other law enforcement

agencies.

- Coordinated with local police, fire & emergency assistance organizations to provide customers/tenants and management with as safe an environment as possible. (Active shooter and boom threat)

Nationwide Insurance Co / SIU Investigator

05062007 to 01/23/2015 / Little Rock, AR

- Investigated Auto, Homeowners & Workers Comp Insurance Claims in Arkansas & Tennessee

- Established a solid investigative plan prior to beginning investigation

- Conducted database records searches on insured's or claimants' utilizing ISO claims records and public records searches. Financial & medical records database searches also conducted with a signed release of information form.

- Consulted with attorneys, engineers, reconstruction engineers, biomechanical engineers, firemen and law enforcement agencies.

- Obtained recorded statements from key persons related to the claims loss. When more information was needed I set up or conducted Examination Under Oath (EUO).

- Collected, analyzed and evaluated the information gathered to provide the claims representative with information to make an informed decision on the claim.

-I prepared investigative reports to support the findings of the investigation. I recommended that the claim be processed in the following manner “routinely, compromised, partial denial or a full denial” in the final briefing with the claim adjuster and manager.

- Provided training to agents & claims personal on fraud detection & fraud awareness

Metropolitan Property & Casualty Insurance Co / SIU Investigator

12/1998 to 04/2004 Houston, TX – 05/2004 to 05/2007 Chicago, IL

- Investigated Auto & Homeowners Insurance claims in Texas, Arkansas, Louisiana,

Illinois, Iowa, Wisconsin & Nebraska.

- Conducted database records searches on insured's or claimants' utilizing ISO claims records and public records searches. Financial & medical records database searches also conducted with a signed release of information form.

- Consulted with attorneys, engineers, reconstruction engineers, biomechanical engineers, firemen and law enforcement agencies.

- Conducted recorded interviews and/or set up Examination Under Oath.

I prepared investigative reports to support the findings of the investigation. I made recommendations as to disposition of the claim. To be processed routinely, a compromised, partial denial.

- Provided training to agents & claims personal on fraud detection & fraud awareness to

assist in reducing Insurance Fraud.

Valor Security / Director of Security

01/1997 to 07/1998 / Houston, TX

- Licensed Security Manager for five (5) retail security accounts.

- Area manager & account managers in the day to day security operations in the malls

- Recruited & trained security officers, supervisors & account managers

- Supervised 4 account managers and 20 security officers

- Coordinated with local police, fire & emergency assistance organizations to provide customers/tenants and management with as safe an environment as possible.

- Managed security hours to keep down overtime and processed payroll

- Conducted safety and security meetings with tenants and other law enforcement

agencies.

Data Probe Investigations / Private Investigator

01/1994 to 01/1997

- Conducted surveillance on suspects using specialized equipment to obtain confidential

information which aided in solving crimes.

- Prepared investigative reports for clients

REFERENCES

Personal, professional references and salary history available upon request



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