Event Coordinator Manager
Resume:
Contact
+277******** (Mobile)
********@*******.***
www.linkedin.com/in/maserame-
moseneke-bb07a232 (LinkedIn)
Top Skills
Food & Beverage
Hospitality Industry
Banquets
Languages
Afrikaans
English
Certifications
Customer Services (Short Course)
Event Management (Short Course)
Business Management (Short
Course)
Project Management (Short Course)
Travel and Tourism (Short Course)
Maserame Moseneke
Business Development Manager at QA Venue Solutions City of Johannesburg
Experience
QA Venue Solutions
Business Development Manager
November 2020 - Present (4 months)
Kigali City, Rwanda
TIME SQUARE CASINO
Event Manager
October 2017 - October 2020 (3 years 1 month)
Menlyn
Liaise with clients to find out their exact event requirements Produce detailed proposals for events (including timelines, venues, suppliers, legal obligations, staffing and budgets)
Research venues, suppliers and contractors, then negotiate prices and hire Manage and coordinate suppliers and all event logistics (for example, venue, catering, travel)
Liaise with sales and marketing teams to publicise and promote the event Manage all pre-event planning, organising guest speakers and delegate packs Coordinate suppliers, handle client queries and troubleshoot on the day of the event to ensure that all runs smoothly and to budget Manage a team of staff, giving full briefings
Organise facilities for car parking, traffic control, security, first aid, hospitality and the media
Make sure that insurance, legal, health and safety obligations are followed Oversee the dismantling and removal of the event and clear the venue efficiently
Produce post-event evaluation to inform future events Research opportunities for new clients and events. Dentsply Sirona
Events Co-ordinator
September 2015 - September 2017 (2 years 1 month)
Woodlands Office Park
1. Events and training: Plan, set up, organize, schedule and coordinate all events and training for external clients as well as internal staff Page 1 of 5
Manage venue booking and catering
Travel arrangements
Book speakers for the events and trainers for training sessions Briefing on the trainers and any other speakers booked o Ensure that the relevant procedure is followed to apply for CPD points Confirm attendance with the clients
2. Showroom set up: Ensure the right equipment is in place and set up properly for the event o Send out and track invitations Run and file training register
3. Budget management and reporting
Ensure that all functions are run within an allocated budget and report on the spending post event
Find cost effective ways to manage and run events
Ensure that the budget is appropriate for the audience that will be attending 4. Travel coordination
Handle travel process from request to the departure for all your functions Get a travel form from the traveler
Get the passport and ID from the traveler
Send the travel form and ID/ passport to the travel agency Get authorization from the Financial Manager/ General Manager Confirm with the traveler on the arrangements made Confirm with the travel agency to go ahead and confirm the booking Send the flight itinerary, hotel voucher and transfer voucher to the traveler Manage travel budget ; ensure that travels and booked in a most economical way
Sun International
4 years
Events Manager
August 2013 - February 2015 (1 year 7 months)
Rustenburg Area, South Africa
Excellent ability to conceptualize events and advise clients accordingly Previous sales experience advantageous
Good knowledge of Opera, ORS, Word, Excel
Excellent interpersonal and co-ordination skills
Strong organizational and time management skills
Able to perform under extreme pressure and stressful circumstances Key Performance Areas:
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File maintenance as per procedure and reflecting all documentation and correspondence accordingly
Ensure client file reflects up to date status of event by means of function sheet Liaise with client and accurately transpose all requirements onto function sheet utilizing Opera
Ensure integrity of all information contained on function sheet prior to weekly function run
Communication with operators concerning the event and any changes Facilitation of pre-conference meeting with the client and operators to verify all detail contained in functions sheet
Ensure constant liaison with client whilst on site and communication of any issues to management
Ensure that all function inventory is correctly allocated per client requirements Advance venues and verify all function sheet requirements have been delivered
Introduce client to all operational personnel executing event/functions Group and Event Coordinator
March 2013 - August 2013 (6 months)
Johannesburg Area, South Africa
Open files for allocated bookings and attach a signed copy of the client contract
File maintenance as per procedure
Assist event manager with administration on files as required and delegated by the latter
Liaise with client and accurately transpose all requirements onto function sheet utilizing Opera, Sales and Catering
Confirm all client requirements/requests within twenty four hours Integrity of all information contained on function sheet prior to the weekly function sheet run
Communicate to operators as per procedure and ensure that the function is updated accordingly
Senior Event Coordinator
March 2011 - March 2013 (2 years 1 month)
Sun City North West
File Maintenance as per procedure
Assist event manager with administration on files as required and delegated by latter.
Liaise with client and accurately transpose all requirements onto function sheet utilizing, Opera, Sales and Catering
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Confirm all client requirements within twenty four hours Arrange Pre conference meeting with client and all operators Liaise constantly with the client whilst on site and communicate of any issues to management
Update all function inventory correctly and allocate as per client requirements Liaise constantly with the client whilst on sire and communicate of any issues to management.
Carnival Cruise Lines
Group Coordinator
June 2009 - January 2011 (1 year 8 months)
Reports directly to the Guest Services Manager & Hotel Director. Attendance at the Cruise Director’s Welcome On-board Orientation, Captain’s Parties and Past Guest Parties.
E-mail Groups Schedule will be e-mailed to the vessel’s Group Coordinator in the Main Office weekly, in order that Groups events can be planned effectively in a timely manner for the Coordinate all group functions, photo shoots, special lunches, site inspections, familiarization tours and press tours.
Facilitate special amenity or group month concession dissemination. Supervise all staff for special functions including bar staff, production staff, entertainment and technical.
Maintain inventory of banquet supplies for exclusive use for special functions; record a monthly inventory of same and ensure all is in working order. Liaise with shore side special services, groups, group reservations, Bon Voyage, Wedding and large group/incentive account supervisors and agents regarding on board functions.
Sun International
6 years 7 months
Event Coordinator
October 2007 - May 2009 (1 year 8 months)
Client files maintenance
Production of Function Sheet detailing event
Pre Conference meetings
Client Liaison
Organizing events such as conferences, weddings and Gold days Effective Communication written and verbal
Providing a strong level of support to the operation Ensuring a team approach in maintained
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Public Relations and Sites Co-ordinator
August 2005 - September 2007 (2 years 2 months)
Client files maintenance
Production of Function Sheet detailing event
Pre Conference meetings
Client Liaison
Organizing events such as conferences, weddings and Gold days Effective Communication written and verbal
Providing a strong level of support to the operation Ensuring a team approach in maintained
Guest Relations Officer
September 2003 - July 2005 (1 year 11 months)
Hostess and Waitress
November 2002 - August 2003 (10 months)
Education
H.F. Tlou High School
· (1998 - 2000)
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