Contact

+277******** (Mobile)

adrdnk@r.postjobfree.com

www.linkedin.com/in/maserame-

moseneke-bb07a232 (LinkedIn)

Top Skills

Food & Beverage

Hospitality Industry

Banquets

Languages

Afrikaans

English

Certifications

Customer Services (Short Course)

Event Management (Short Course)

Business Management (Short

Course)

Project Management (Short Course)

Travel and Tourism (Short Course)

Maserame Moseneke

Business Development Manager at QA Venue Solutions City of Johannesburg

Experience

QA Venue Solutions

Business Development Manager

November 2020 - Present (4 months)

Kigali City, Rwanda

TIME SQUARE CASINO

Event Manager

October 2017 - October 2020 (3 years 1 month)

Menlyn

Liaise with clients to find out their exact event requirements Produce detailed proposals for events (including timelines, venues, suppliers, legal obligations, staffing and budgets)

Research venues, suppliers and contractors, then negotiate prices and hire Manage and coordinate suppliers and all event logistics (for example, venue, catering, travel)

Liaise with sales and marketing teams to publicise and promote the event Manage all pre-event planning, organising guest speakers and delegate packs Coordinate suppliers, handle client queries and troubleshoot on the day of the event to ensure that all runs smoothly and to budget Manage a team of staff, giving full briefings

Organise facilities for car parking, traffic control, security, first aid, hospitality and the media

Make sure that insurance, legal, health and safety obligations are followed Oversee the dismantling and removal of the event and clear the venue efficiently

Produce post-event evaluation to inform future events Research opportunities for new clients and events. Dentsply Sirona

Events Co-ordinator

September 2015 - September 2017 (2 years 1 month)

Woodlands Office Park

1. Events and training: Plan, set up, organize, schedule and coordinate all events and training for external clients as well as internal staff Page 1 of 5

Manage venue booking and catering

Travel arrangements

Book speakers for the events and trainers for training sessions Briefing on the trainers and any other speakers booked o Ensure that the relevant procedure is followed to apply for CPD points Confirm attendance with the clients

2. Showroom set up: Ensure the right equipment is in place and set up properly for the event o Send out and track invitations Run and file training register

3. Budget management and reporting

Ensure that all functions are run within an allocated budget and report on the spending post event

Find cost effective ways to manage and run events

Ensure that the budget is appropriate for the audience that will be attending 4. Travel coordination

Handle travel process from request to the departure for all your functions Get a travel form from the traveler

Get the passport and ID from the traveler

Send the travel form and ID/ passport to the travel agency Get authorization from the Financial Manager/ General Manager Confirm with the traveler on the arrangements made Confirm with the travel agency to go ahead and confirm the booking Send the flight itinerary, hotel voucher and transfer voucher to the traveler Manage travel budget ; ensure that travels and booked in a most economical way

Sun International

4 years

Events Manager

August 2013 - February 2015 (1 year 7 months)

Rustenburg Area, South Africa

Excellent ability to conceptualize events and advise clients accordingly Previous sales experience advantageous

Good knowledge of Opera, ORS, Word, Excel

Excellent interpersonal and co-ordination skills

Strong organizational and time management skills

Able to perform under extreme pressure and stressful circumstances Key Performance Areas:

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File maintenance as per procedure and reflecting all documentation and correspondence accordingly

Ensure client file reflects up to date status of event by means of function sheet Liaise with client and accurately transpose all requirements onto function sheet utilizing Opera

Ensure integrity of all information contained on function sheet prior to weekly function run

Communication with operators concerning the event and any changes Facilitation of pre-conference meeting with the client and operators to verify all detail contained in functions sheet

Ensure constant liaison with client whilst on site and communication of any issues to management

Ensure that all function inventory is correctly allocated per client requirements Advance venues and verify all function sheet requirements have been delivered

Introduce client to all operational personnel executing event/functions Group and Event Coordinator

March 2013 - August 2013 (6 months)

Johannesburg Area, South Africa

Open files for allocated bookings and attach a signed copy of the client contract

File maintenance as per procedure

Assist event manager with administration on files as required and delegated by the latter

Liaise with client and accurately transpose all requirements onto function sheet utilizing Opera, Sales and Catering

Confirm all client requirements/requests within twenty four hours Integrity of all information contained on function sheet prior to the weekly function sheet run

Communicate to operators as per procedure and ensure that the function is updated accordingly

Senior Event Coordinator

March 2011 - March 2013 (2 years 1 month)

Sun City North West

File Maintenance as per procedure

Assist event manager with administration on files as required and delegated by latter.

Liaise with client and accurately transpose all requirements onto function sheet utilizing, Opera, Sales and Catering

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Confirm all client requirements within twenty four hours Arrange Pre conference meeting with client and all operators Liaise constantly with the client whilst on site and communicate of any issues to management

Update all function inventory correctly and allocate as per client requirements Liaise constantly with the client whilst on sire and communicate of any issues to management.

Carnival Cruise Lines

Group Coordinator

June 2009 - January 2011 (1 year 8 months)

Reports directly to the Guest Services Manager & Hotel Director. Attendance at the Cruise Director’s Welcome On-board Orientation, Captain’s Parties and Past Guest Parties.

E-mail Groups Schedule will be e-mailed to the vessel’s Group Coordinator in the Main Office weekly, in order that Groups events can be planned effectively in a timely manner for the Coordinate all group functions, photo shoots, special lunches, site inspections, familiarization tours and press tours.

Facilitate special amenity or group month concession dissemination. Supervise all staff for special functions including bar staff, production staff, entertainment and technical.

Maintain inventory of banquet supplies for exclusive use for special functions; record a monthly inventory of same and ensure all is in working order. Liaise with shore side special services, groups, group reservations, Bon Voyage, Wedding and large group/incentive account supervisors and agents regarding on board functions.

Sun International

6 years 7 months

Event Coordinator

October 2007 - May 2009 (1 year 8 months)

Client files maintenance

Production of Function Sheet detailing event

Pre Conference meetings

Client Liaison

Organizing events such as conferences, weddings and Gold days Effective Communication written and verbal

Providing a strong level of support to the operation Ensuring a team approach in maintained

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Public Relations and Sites Co-ordinator

August 2005 - September 2007 (2 years 2 months)

Client files maintenance

Production of Function Sheet detailing event

Pre Conference meetings

Client Liaison

Organizing events such as conferences, weddings and Gold days Effective Communication written and verbal

Providing a strong level of support to the operation Ensuring a team approach in maintained

Guest Relations Officer

September 2003 - July 2005 (1 year 11 months)

Hostess and Waitress

November 2002 - August 2003 (10 months)

Education

H.F. Tlou High School

· (1998 - 2000)

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