Head Facility Management / ESG Manager
Resume:
Mukesh Chandra
Email: ****.******@*****.***
Strengths:
** ***** ** *********** ********** in ESG, Energy Audit, LEED certification, Environment Health
& Safety (EHS), MEP Projects, Real Estate Asset & Facility Management, Utilities Maintenance & compliance management.
Demonstrated track record in all aspects of ESG, setting framework, reporting, sustainability,
Carried out Energy audit of IT/ITES, SEZ, commercial buildings, office building, data centres, retails, malls, hotels & manufacturing plants.
Carried out Green Certification (LEED/IGBC) & BEE Star Rating of Brookfield Portfolio & Leela Hotels
Excellence in workplace safety, won 5 Star and Sword of Honour by British Safety Council of Brookfield Portfolio for last 3 years continuously.
Implementation / monitoring of Quality Management System (ISO9001), Environment Management System (ISO14001), OHSAS (ISO45001) & Energy Management System
(ISO50001).
Develops operational strategies, policies & procedures in line with the operational requirements.
Excellent organizational skills and great attention to detail with ability to handle prioritize multiple projects at a time effectively.
Highly persuasive, adaptive, building long term relationship with all stake holders by understanding organisational & client requirements. Have influencing skills at all levels of the organization.
Establish standard OPEX and Common Area Maintenance Charge (CAM) & Energy expenses budget with IPM partners (JLL/CBE/C&W/KF etc).
Selection, appointment & management of vendors & OEM. Finalizing Scope of services, Service Level Agreements (SLA) & setting up Key Performance Indicators (KPIs - measurable and reportable) and reporting processes (MIS).
Performing regular audit of the standardized global services proactively with recommendations for actions and follow up with Integrated Facilities Management IFM partners.
Preparation of BCP, with all stake holder and periodical mock drill of emergency response and disaster recovery plans.
Future focused, foresee gaps, trends and influences the direction of the facility management team across the organization.
Bring innovation to the workplace, continuing to evaluate alternative methods that drive efficiency and improve processes, work methodologies, budgets, schedule, quality, risk, and customer experiences.
Provide thought leadership and industry networking to identify technology solutions Key Skills
ESG Management, ESG Reporting, Develop a Sustainability Roadmap 2050
Drive Green initiatives & IGBC / LEED Certification Page 2 of 6
Risk Management & ISO Audits (ISO 9001, 14001 & 45001)
Energy Audit & Energy Management System (ISO 50001)
Facility & Operation Management
Team Building & Leadership
Budgeting, Negotiation & Procurement
Process Improvement Techniques
ESS (HT, LT & LV), DG Set, HVAC, Plumbing, STP, IBMS, CCTV, Fire, Security & Parking.
Analysis, optimization & deployment of technology solutions
Promote regional/global standardization of technology solutions and data integrity
Development and implementation of rollout, training and refresher plans for technology initiatives
Employment Details:
From Mar’ 17 - till date as Assistant Vice President- Operation & Facility Management, in BrookProp Management Services Pvt Ltd (Part of Brookfield Properties).
From Apr’ 16 – Feb’ 17 as Head MEP & EHS in Newage Electromechanical Contracting LLC, Dubai, UAE.
From Mar’ 16 - Mar’ 16 as Head MEP & EHS in BGTS Private Limited.
From Aug’ 06 – Feb’ 15 as Group Manager / Head MEP / Head – EHS / Head Facility management
- DLF Cyber City in DLF Utilities Ltd.
From Apr’ 02 – Jul’ 06 as Manager / Senior Manager - MEP in TPM Group.
From Jan 1991 - Jan 2002 as Chief Electrical Artificer in Navy. Energy Audit, BEE Star Rating, Net Zero Waste Certification, Well Being Certification, Green certification (LEED/IGBC)
Carried out energy audit, star rating by BEE, Well Being & EBOM certification of following sites 1. Shantinekatan Properties, Sector 62, Noida (Site 19 acres – Built up Area 1.8 million sft, Connected Electrical Load 9 MW & HVAC 8500 TR, IGBC - Platinum) 2. Seaview Developers Private Limited Sector 132 Noida. (Site 30 acres – Built up Area 3.8 million sft, Connected Electrical Load 15 MW & HVAC 12500 TR, IGBC - Platinum) 3. Candor One Reality Projects Private Limited, Sector 48, Tikri, Gurgaon (Site 28 acres – Built up Area 3.6 million sft, Connected Electrical Load 18 MW & HVAC 14000 TR, IGBC - Platinum) 4. Candor Kolkata One, Hi-Tech Structures Private Limited, Sector 21, Village Dhundahera, Gurgaon (Site 32 acres – Built up Area 3.8 million sft, Connected Electrical Load 18 MW & HVAC 14000 TR, IGBC - Platinum)
5. Candor Kolkata One, Hi-Tech Structures Private Limited, Plot No.1, DH Street No. 316, New Town, Rajarhat, 24PGS North, West Bengal (Site 42 acres – Built up Area 3.2 million sft, Connected Electrical Load 15 MW & HVAC 12000 TR, IGBC – Gold) 6. Equinox Business Park, Bombay Kurla Complex, Mumbai (Site 10 acres – Built up Area 1.1 million sft, Connected Electrical Load 5 MW & HVAC 4800 TR, IGBC – Gold) 7. Leela Hotel Palace, Bangalore, Karnataka - Work in Progress 8. Leela Hotel Palace, Chankaya Puri, Delhi - Work in Progress 9. Winchester, Powai, Mumbai, Maharashtra- Work in Progress 10. Fairmont Powai, Mumbai, Maharashtra- Work in Progress Page 3 of 6
11. Kensington Powai, Mumbai, Maharashtra- Work in Progress 12. Ecoworld (B-1,4, B-5AB, B-6,7, B-8AB), Bangalore- Work in Progress 13. Ecospace Bangalore - Work in Progress- Work in Progress 14. Centennial Bangalore Karnataka- Work in Progress 15. NXT Bangalore Karnataka- Work in Progress
16. NorthStar Bangalore Karnataka- Work in Progress 17. Azure Bangalore, Karnataka- Work in Progress
18. Galleria Mall, Bangalore, Karnataka- Work in Progress 19. RMBP I & II, Chennai, Tamilnadu- Work in Progress Quality (ISO 9001) & EHS (14001 & 45001) & EnMS( ISO 50001 ) certification Carried out ISO 9001, 14001, 45001 & 50001 certification of following sites 1. Shantinekatan Properties, Sector 62, Noida
2. Seaview Developers Private Limited Sector 132 Noida 3. Candor One Reality Projects Private Limited, Sector 48, Tikri, Gurgaon 4. Candor Kolkata One, Hi-Tech Structures Private Limited, Sector 21, Village Dhundahera, Gurgaon
5. Candor Kolkata One, Hi-Tech Structures Private Limited, Plot No.1, DH Street No. 316, New Town, Rajarhat, 24PGS North, West Bengal
6. Equinox Business Park, Bombay Kurla Complex, Mumbai 7. Leela Hotel Palace, Bangalore, Karnataka - Work in Progress 8. Leela Hotel Palace, Chankaya Puri, Delhi - Work in Progress MEP Projects:
Executed MEP Projects standalone packages & design build in all its aspects: design, function, procurement, supply, installations, coordination with other trades, testing, commissioning, handover & DLP.
Lead technical coordination meetings with consultant, Project Management Partners, sub- contractors & project staff.
Installation, testing & commissioning of Sub Station 500 - 18000 KVA, Transformer 250 – 12500 KVA, DG Sets ranging 40 - 2000 KVA, Chillers (reciprocal, screw & centrifugal) 60 – 750 TR, AHU 2000 - 40000 CFM, Cooling Towers 50 – 3000 TR, BMS, Security systems (CCTV, access control), Sewage Treatment Plant 60 - 7000 KLD, Water treatment plant 60 - 5000 KLD
Handling MEP works from inception to handover & effective use of Defect Liability Period (DLP)
& closure of the contract/packages.
Managed complete MEP System and separate packages e.g. Electrical System (HV, LV & ELV), HVAC System, Plumbing, STP, ETP, Fire Alarm, Fire Protection, CCTV and Access Control System.
Review BOQs, specifications, costing as per tenders specifications and tender drawings.
Ensure compliance of state & Central Government statutory requirements.
Tender Drawings for Electrical, HVAC System (High & Low side), BOQ, Estimate/Rate Analysis and Specifications of Contract.
Attending meetings on work progress, coordination & design with Main Contractor and Consultant.
Monitoring project budgets & ensures execution within budget, time & specified quality.
Raising & realizing the bills as per the term & conditions of the contract. Page 4 of 6
Ensuring the fund flow for smooth progress of the projects.
Review project schedule in coordination with owner, project manager & main contractor. Highlight & record the delays, if any, for further evidence.
Develop Action and Recovery plans to support program delivery on time.
Prepare periodic reports for work progress, budget, variance/changes, claims & safety records.
Review resource e.g. manpower deployment, material ordering/delivery schedule and ascertain adequacy of resources deployed for timely completion of the project.
Review and certify the running/final bills and the release of retention money/bank guarantee of the vendors.
Oversee and enforce the implementation of HSE by site staff & sub - contractors.
Handling all post tender activities of construction until the handing over and completion of the defects liability period of the projects.
Ensuring smooth hand over of all MEP works and manages the DLP in assigned project budget.
Auditing /evaluating the performance of MEP subcontractors & adding them in approve list of contractors.
Provides guidance, managerial, technical support to site team & ensure program policies and procedures are implemented accordingly.
Operations & Facility Management:
Managing facilities of multi occupant’s office building 15.34 million square feet at NCR & Kolkata, with retail outlets & food courts (F&B) management
Manage a team of IPM partners and monitor, conduct and manage the weekly, monthly, quarterly, checks and audits of each property and identify and address the issues on priority.
Ensuring effective operations of all utilities in the facility - DG Sets, Transformers, HT Panel, LT Panel, MDB, SDB, DB, Deep freezers / cold room / HVAC systems - chillers, AHU’s, VFD, Cooling towers, Integrated Building Management System (BMS), UPS room, Server room, Escalators / Elevators (Low/high speed), Fire Detection System, Fire hydrant & sprinkler System, water treatment plant, sewerage treatment plant, effluent treatment plant, Plumbing & drainage system.
Electronic & Physical Security management, visitor management & Upkeep of all safety, security
& surveillance systems.
Electronic (RFID/App based) & Physical Parking management.
Zero beak-down target approach. Recording, monitoring & analysing the equipment health status, break-down history, investigating the incident if any & sharing the learning’s.
Ensure all reactive, preventive, predictive & condition-based maintenance works are carried out at all sites effectively & efficiently.
Ensure effective complaint handling system & resolution of all complaints/requests within pre- defined time periods (TAT) through Facility Helpdesk Management.
Ensure no untoward incident related to safety & security of the buildings, assets and employees. Provide Safe 'n Secure working conditions and ensure employee awareness & cooperation towards good practices.
Adherence to statutory compliances and fire safety norms of the building by organizing regular fire fighting & earthquake evacuation drills.
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Managing external stakeholders in the areas of government administration, regulatory compliance and coordinate effectively with local district / provincial regulators as well as local technology administrators.
Lead and anchor the transition process to ensure smooth handover of the completed project to end user / customer / Services team.
Ensure all contract closure and ensure commencement of Defects Liability Period (DLP) as per contract terms and conditions. Coordinating all issues covered under DLP with contractor & OEM.
Analyzing performance trends of equipment/systems identify the problem areas & initiate corrective actions at site/portfolio level.
Contracts, Sourcing & Procurement Management. Establishing a vendor database and empanelment of subcontractors.
Finalising the SLA with vendors / service providers & ensuring timely renewal of all service contacts / AMC’s.
Reviewing daily/Weekly/Monthly MIS of all sites & generating client specific MIS and updating the MD.
Create and oversee the implementation of Annual Maintenance Contracts. Raise RFQs to external companies and subcontractors for AMCs.
Engage and manage subcontractors and service providers ensuring that business disruptions are prevented.
Infrastructure renovation, fit-out, up-gradation, modifications & capacity enhancement of existing facilities with cost effective measures.
Manage all aspects of client engagement; from pre-sales, to conducting demonstrations to understanding clients’ needs and on boarding the client into the System.
Manage Asset up gradation, improvements in utility & systems and report on the progress and utilization.
Act as a lead for matters relating to Health and Safety ensuring Health and Safety processes are implemented and managed consistently.
Establish internal and external benchmarking process for property management services and OPEX / Service Charge (CAM) budgets and running cost-effective operations within budgetary guidelines.
Preparing annual budget consistent with property need, corporate goals and objectives.
Able to translate technical topics into understandable information for the general employee base and able to interpret the implications/feasibility of community interests to Brookfield operations to consider in CR.
Exhibited a high level of personal flexibility and resilience during periods of organizational ambiguity.
Provide encouragement & motivation to the team members by driving periodic R & R programs for not only the on-roll employees but also the outsourced staff (Security & FM Services) and Drivers
Identifying & providing training to technical & administrative staff on Engineering best practices, Environment, Health & safety. Optimum Utilization of Human Resources, Recruitment & Development of subordinates.
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Academic Qualification:
AMIE (Electrical) from Institution of Engineers India, Kolkata in the Year 1990-1994.
MBA (Finance) from IGNOU, Delhi in the Year 1998.
Lead Auditor (ISO 9001:2008, ISO14001:2004 & ISO 18001:2007) from TUV-SUD in the Year 2007.
Energy Auditor (EA-8084) certified from BEE, Delhi in the Year 2008.
IGBC AP from IGBC, Hyderabad in the Year 2010.
I am a Self-starter and has a strong sense of initiative and drive to understand the changing environment and relate it back to organization’s needs. Above all I am ethical, professional & team player. Mukesh Chandra
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