Nicholas Williams
*******************@*****.***
To Whom It May Concern:
I am a fast learner, self-starter, and reliable professional, who is looking forward to being a member of this conscientious team. By nature, I am ethical, and can easily be motivated to assist this company in attaining its goals. I am very flexible when or if the need arises and open minded. I believe that I will be a great asset to this team and look forward to meeting you.
Sincerely,
Nicholas Williams
Nicholas Williams
*******************@*****.***
Objective
To change career paths and work in an human services setting where my leadership, problem solving, engagement and technical skills will continue to develop.
Experience
August 2019- March 2020
Jewish Home Lifecare, New York-Retail Staff
September 2012 – July 2019
Greet and direct customers
Provide accurate information (e.g. product features, pricing and after-sales services)
Answer customers’ questions about specific products/services
Conduct price and feature comparisons to facilitate purchasing
Cross-sell products
Ensure racks are fully stocked
Manage returns of merchandise
Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
Inform customers about discounts and special offers
Provide customer feedback to the Store Manager
June 2016 -August 2016
Jewish Home Life Care, New York – Maintenance Cleaner
Service, clean, and supply restrooms.
Follow procedures for the use of chemical cleaners and power equipment, in order to prevent damage to floors and fixtures.
Monitor building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards are not created.
Education
Food and Finance High School, New York- High School Diploma
Additional Skills
● Proficient in Microsoft Word/Excel.
● Highly skilled in team building and task delegation.
● Experienced in customer service/ satisfaction.
References: furnished upon request