Animal Caretaker Customer Service

BS

BEVERLY SALCIDO

******.**@*****.*** Buena Park, CA 90621

Passionate about animal health and wellness. Professional in handling basic needs, care and exercise. Thorough Groomer experienced in handling both small and large breeds of dogs. Incredible aptitude for grooming at least 10 pets per day with help of tools such as shedding blades, stripping combs and stand dryers. Devoted to providing quality work and meeting all clients' expectations. Wellness-focused Animal Caretaker with full complement of skills in feeding, grooming and exercising animals. Talented in delivering routine care and specific treatments meeting animals' needs. Organized in maintaining schedules and staying on top of daily checklists.

Safety precautions and measures

Animal health understanding

People skills

Grooming and bathing

Breed and species knowledge

Oasis pet spa Fullerton, CA

Dog Groomer

09/2015 - 06/2022

Developed long-term relationships with clients and bonded with animals through regular contact.

Supported animal health by keeping areas clean, neat and properly sanitized.

Bathed approximately [Number] animals per [Number]-hour shift. Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.

Washed, groomed and trimmed each animal to enhance coat health. Assisted grooming staff with nail clipping, blow-drying and combing during peak hours and holidays.

PetSmart CA

Grooming Salon Manager

02/1995 - 09/2015

Evaluated and improved team and individual performance. Drove impeccable customer service and inspired team members to cultivate loyal business relationships with clientele. Recruited, hired, evaluated and disciplined service staff members. Analyzed and recorded personnel and operational data and wrote activity reports.

Monitored inventory of supplies, managed budget and requisitioned supplies, equipment and services.

Resolved customer complaints regarding worker performance or services rendered.

Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

Summary

Skills

Experience

Education and Training

Sunny Hills High School Fullerton, CA

High School Diploma

06/1988

Mt San Antonio College Walnut, CA

Animal Behavior And Ethology

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