JUAN TREJO

Los Angeles, CA ***** 323-***-**** adrdd1@r.postjobfree.com

Professional Summary

Competent Driver with excellent organizational and multitasking skills dedicated to achieving challenging delivery timetables. Trained in basic maintenance, repairs and vehicle maintenance. Detail-oriented in meeting daily business and customer needs. Transportation professional dedicated to delivering packages on time and in perfect condition. Offering excellent interpersonal and time management skills. Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building, and problem-solving abilities. Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record.

Skills

Route logs

City and non-city driving

GPS and route planning

Customer rapport

Transportation

Order picking and processing

Shipping and packaging

Teamwork and Collaboration

Work History

Driver 12/2016 to Current

UBER – San Francisco, CA

Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.

Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.

Answered, scheduled and responded to reservation calls at specific times and locations.

Generated consistent referrals and repeat business by providing friendly and fast service.

Driver 12/2016 to Current

LYFT – San Francisco, CA

Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.

Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.

Answered, scheduled and responded to reservation calls at specific times and locations.

Generated consistent referrals and repeat business by providing friendly and fast service.

Cashier 12/2012 to 06/2021

BAKURA INC. – Commerce, CA

Helped customers complete purchases, locate items and join reward programs.

Answered questions about store policies and addressed customer concerns.

Restocked and organized merchandise in front lanes.

Monitored self-checkout systems and provided assistance or intervention where required.

Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

Worked closely with shift manager to solve problems and handle customer concerns.

Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.

Completed inventory counts and ordered merchandise.

Worked flexible schedule and extra shifts to meet business needs.

Maintained secure cash drawers, promptly resolving discrepancies in daily totals.

Maintained cash drawer of $[Amount] or more per shift.

Mentored new team members on POS system operation, customer service strategies and sales goals.

Operated cash register to record transactions accurately and efficiently.

Performed cash, card and check transactions to complete customer purchases.

Maintenance Worker 01/2012 to 12/2012

Barker Management Inc. – Anaheim, CA

Performed minor wall repair, installed drywall and applied wallpaper.

Finalized work on building systems by completing basic carpentry and other finish work.

Studied system requirements to order components and parts and perform acceptance tests.

Prepared detailed reports and kept detailed records of equipment, work orders and system upgrades.

Maintained, utilized, tracked and reported inventory of various products, tools and equipment.

Removed damaged portions of walls, walkways, partitions and other similar structures in preparation for repairs.

Examined alarm systems and monitors to meet fire marshal standards and safeguard personnel.

Tested electrical continuity and electrical wiring by using ohmmeter and circuit tester.

Performed plumbing repairs to provide consistent facility upkeep and prevent property damage from water.

Replaced light bulbs in indoor and outdoor fixtures and checked smoke and carbon monoxide detectors for proper functionality.

Maintained restroom functionality by repairing leaking faucets, clogged toilets and other equipment.

Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.

Installed new locks, door handles and door closers.

Interstate Delivery 01/2008 to 12/2011

Room & Board – Edina, MN

Completed on-time deliveries by choosing best and most efficient routes.

Maintained accurate financial records by collecting and documenting timely and past-due customer payments.

Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.

Worked overnight shifts during peak periods to meet coverage needs.

Delivered packages to customer doorsteps and business offices.

Loaded truck and properly secured items to prevent damage for deliveries.

Contacted customers prior to delivery to confirm and coordinate delivery times.

Fostered positive working relationships with regular customers.

Verified daily deliveries against shipping instructions before delivering to customers.

Maintained organized, clean and professional vehicle to protect company reputation with customers.

Used GPS system to plan travel routes in accordance with bulk cargo transportation laws.

Reviewed routes and expected delivery time frames to determine order of deliveries.

Loaded and unloaded various delivery vehicles with correct order and balancing.

Managed efficient unloading of freight, inspected merchandise and documented customer concerns for supervisor.

Conferred with dispatch to relay delays, receive route and adjust plans to meet daily targets.

Checked loads against documentation before completing final delivery at destinations.

Inspected load security and checked for damages.

Maintained contact with dispatching team and management for open communication about delays or other delivery issues.

Driver 01/2005 to 01/2008

Green Line Taxi Co. – Commerce, CA

Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.

Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.

Answered, scheduled and responded to reservation calls at specific times and locations.

Generated consistent referrals and repeat business by providing friendly and fast service.

Cashier 09/2000 to 12/2004

Bakura Inc. – Commerce, CA

Helped customers complete purchases, locate items and join reward programs.

Answered questions about store policies and addressed customer concerns.

Restocked and organized merchandise in front lanes.

Monitored self-checkout systems and provided assistance or intervention where required.

Checked identification for proof-of-age for alcohol and tobacco sales.

Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

Worked closely with shift manager to solve problems and handle customer concerns.

Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.

Completed inventory counts and ordered merchandise.

Greeted over [Number] patients per day.

Worked flexible schedule and extra shifts to meet business needs.

Maintained secure cash drawers, promptly resolving discrepancies in daily totals.

Collected and authorized payments of guests.

Maintained cash drawer of $[Amount] or more per shift.

Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.

Operated cash register to record transactions accurately and efficiently.

Lifted up to [Number] pounds at once and used forklift to move heavier loads.

Performed cash, card and check transactions to complete customer purchases.

Driver 09/1996 to 09/2000

Mid City Taxi Co. – Montebello, CA

Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.

Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.

Answered, scheduled and responded to reservation calls at specific times and locations.

Generated consistent referrals and repeat business by providing friendly and fast service.

Coordinated efficient routes to avoid delays and optimize schedules.

Fabric Quality Control 01/1995 to 09/1996

BCBG Max Azria Group – Vernon, CA

Monitored performance and generated reports detailing quality of product and defect rates.

Created and deployed best practices to improve efficiency and reduce defects.

Streamlined QA processes by working closely with development teams and staying abreast of changing product demands.

Introduced [Software] to quality inspection team to speed up processes and increase productivity.

Conducted [Type] tests to evaluate comprehensive quality of [Type] products, noting results in [Software] and marking or removing defective items.

Performed visual inspections and non-destructive tests where appropriate.

Inspected quality of products, taking note of functionality, appearance and other specifications.

Evaluated components and final products against quality standards and manufacturing specifications.

Communicated with production team members about quality issues.

Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.

Examined [Products] for defects or issues, reported problems quickly and maintained high levels of accuracy.

Checked color, shape, texture and grade of products and materials against established templates, charts and samples.

Collector Agent 01/1994 to 01/1995

Icu Collection – Los Angeles, CA

Worked in call center environment handling manual and automatically dialed outbound calls.

Used scripted conversation prompts to convey current account information and obtain payments.

Trained new team members on scripts, company services and collection strategies.

Notified co-signers of delinquent accounts to assist in collecting payments.

Monitored accounts for compliance with established payment plans and flagged non-compliances.

Achieved performance goals on consistent basis.

Maintained high volume of calls and met demands of busy and productive group.

Used skip tracing and other techniques to locate debtors.

Blue Printer 01/1988 to 12/1993

Continental Graphics – Los Angeles, CA

Analyzed daily density readings from each printer to detect potential quality issues.

Employed root cause analysis to troubleshoot equipment and processing issues.

Examined job orders to determine quantity, stock specifications, colors and special printing instructions.

Multi-tasked to keep all assigned projects running effectively and efficiently.

Operated press to achieve highest print quality and productivity with minimal scrap.

Prepared and operated offset printing press for maximum efficiency and production.

Education

GED

Evans Community Adult School - Los Angeles, CA

Teaching English As A Second Language (ESL) 12/1988

WILSHIRE COMPUTER COLLEGE - 3000 WILSHIRE BLVD LOS ANGELES CA 90010

Languages

Spanish

Native or Bilingual

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