Market Analyst Customer Service

JERRY PASCARELLA

*****, *****, **, ***** • 859-***-**** • ************@*****.***

Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements. Business operations

Lesson planning

Relationship development

Supervision

Communications

Project organization

Team building

Problem resolution

Customer service

Team management

Theology - Bachelor of Science - 1998

Free Gospel Bible Institute - Export, PA

High School Diploma - 1995

Simon Kenton High School - Independence, KY

Inspirational Speaker - January, 2019 to Present

Self employed - Union, KY

Spoke a churches, Christian schools, youth conferences, regional church meetings, International mission conferences, marriage conferences, Pastor conferences, and other various events.

Kept in touch with Pastors, offering counseling, ministerial support, and feedback. Worked with church leaders and elder boards to provide strategy for church growth. Helped develop marketing strategies to reach unchurched in community.

Helped novice, entry level ministers in sermon prep and development of studies. Senior Pastor - December, 2006 to January, 2019

Pentecostal Highway Holiness - Hamilton, OH

Responded to crisis situations such as family deaths to offer support, prayer, and counseling at any time. Conducted funeral Services. Coordinated with the stewardship committee to advocate biblical stewardship when promoting congregational benevolence. Provided spiritual care through visitation, counseling, and prayer. Was in charge of all aspects of ministry administration and management. This included teaching 4 services weekly, as well as social media devotionals and teachings.

Assessed the performance of team members and provided constructive feedback. Coached and mentored new members/converts. Also, mentorship to young ministers who are aspiring to be pastors. served on youth camp boards, men’s meetings, helped lead services at homeless shelters, feeding of homeless, jail ministries, mens meetings, and several other outside of church ventures.

lead a church remodeling project, raising funds for $200,000 project. Completed this project. successfully managed church accounts, growing church membership from 27 people to over 200 members. Professional Summary

Skills

Education

Work History

Senior Pastor - June, 2004 to November, 2006

Summersville Pentecostal Church - Mount Vernon, IL Oversaw the administration of education, youth, social action, fellowship, and pastoral care ministry programs for staff and volunteers. Was in charge of volunteer logistics, including scheduling, inventory, and transportation. Responded to crisis situations such as family deaths to offer support, prayer, and counseling at any time. Recruited individuals and built membership rosters through a variety of methods, including community event attendance and promotional materials.

Provided spiritual care through visitation, counseling, and prayer. Was in charge of all aspects of ministry administration and management. Raised the stakes.

Oversaw activities such as worship, study, fellowship, and service. Families were referred to food banks, financial assistance programs, employment and training assistance, as well as health and immigration services.

Collaborated with the church's leadership committee to create the year's master calendar. Visited, counseled, and prayed with church members to provide pastoral care. Oversaw capital construction projects that resulted in increased church membership and lower operating costs. Gathered and analyzed information about the needs and interests of the community. Was in charge of all aspects of the ministry.

Increased church membership by 70% in 2 years.

Market Analyst - May, 1995 to May, 2004

Catalina Marketing Corporation (formerly alliance research) - Cincinnati, OH Forecasted marketing trends based on historical data in order to fine-tune campaigns and increase sales. Looked at demographic data to determine the best targets, competitor offerings, and persuasion tactics. Identified appropriate marketing channels and target customers for campaigns. Made a recording.

worked with major companies such as P&G, Hidden Valley Ranch, Coca Cola, and many more.

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