Customer Service Marketing Consultant

Scott Reiter

ACCOUNT MANAGER / SALES MANAGER

**********@*****.*** 503-***-****

https://www.linkedin.com/in/scott-a-00663934 Tualatin, OR

Accomplished and results-driven professional. Articulate communicator focused on building relationships across the business line and within the company to drive a positive affect. Analytical professional skilled in successfully managing existing accounts as well as obtaining new business. Able to absorb and ascertain product & service information quickly. Earned achievement awards, strong commissions, bonus and top recognition.

AREAS OF EXPERIENCE

~ Account Management ~ Marketing ~ Sales Management

~ Operations ~ Project Management ~ Customer Service

~ Team Building & Leadership ~ Microsoft Office Suite (SAP, Goldmine, ACT, Salesforce)

PROFESSIONAL EXPERIENCE

Williams Form Engineering, Portland, OR 09/2020 – 01/2021

Sales Representative (contracted position during covid)

•Providing wholesale concrete materials, tools & equipment to the concrete industry

•B2B Sales, Customer Service and Inventory Management

Oldcastle Infrastructure, Wilsonville, OR 02/2014 – 05/2020

Account / Project Manager

•The transformation of communities by protecting water, enhancing communications and transporting energy

•Account & Project Management, B2B Inside/Outside Sales, Logistics & Customer Service

•The manufacture of concrete vaults, manholes, pipe and other underground accessories

•Took a non-existent drainage business and turned it into a $6M annual revenue stream

•Able to read construction plans and prints

Marketing Consulting Services, Tualatin, OR 11/2009 – 01/2014

Marketing Consultant

•Sales & Marketing Consulting and New Business Development

•Specializing in the marketing and sales for the small to medium sized business

•Presented Market Strategies, Customer Targets with a Demographic focus

North American World Trade, Portland, OR 05/2006 – 01/2014

Hardwood Broker

•Import, export & domestic trade of hardwoods (lumber, decking, solid & engineered flooring)

•Developed & Maintained: Supplier offers, Freight rates, Inventory and Quote Sales Reports

•Inside-Outside Sales, Purchasing, Sales Analyst, Logistics & Customer Service Duties

Adidas America Inc., Portland, OR 05/2000 – 04/2006

National Account Manager

•B2B Inside-Outside Sales, Account Management, Supervisory & Customer Service

•Accountable for $16M per year in revenue sales; Initiated the implementation of a new CRM Software

•Sales Manager Experience; Attended extensive training and self-improving group seminars

•Traveled quarterly for meetings and followed up by presenting product showings to customers

•Contracted a new vendor for department mailings, saving Adidas $100k per year

EDUCATION

Oregon State University, Corvallis, OR

Bachelor of Science Degree in Business Administration

Marketing & Behavioral Science Minor

SKILLS

Able to focus on the long term and prioritizes on the future relationship with the customer or business.

Empathetic; deeply understand the goals, drivers, and needs of customers.

Multi-tasking, highly organized, excellent time management abilities. Experience in leading a Team.

Articulate communicator focused on building business relationships.

Highly professional with demonstrated assertiveness, persistence and self-motivation.

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