Personal Assistant Receptionist
Resume:
KAREN SAYSTER
* ***** ****, ** ******** Street, Winchester Hills, Johannesburg 2190
*****.*******@*****.*** · 082-***-****
Efficiency-driven Administrator with diligent approach to handling financial, employee and office records. Respectful and well-spoken with team members, managers and customers. Smoothly coordinate teams and supplies to accomplish daily office goals.
EXPERIENCE
4 JANUARY 2016 – 30 JUNE 2019
PERSONAL ASSISTANT, Allforms construction services
Prepared and updated office records, spreadsheets and presentations to support executive needs and enhance office efficiency.
Opened, sorted and responded to routine correspondence on behalf of business leaders to facilitate communication and streamline processes.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Set up meeting and event logistics for senior management, including executives and board of directors
Answered and directed incoming calls using multi-line telephone system.
Greeted visitors, assessed needs and directed to appropriate personnel.
Marrying of creditors e.g. Order, delivery note and invoice. Checking the calculations and coding of all invoices
18 JUNE 2013 – 31 AUGUST 2015
OFFICE ADMINISTRATOR, adel group
Answered and directed incoming calls using multi-line telephone system.
Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
Supported office needs including taking messages, scanning documents and routing business correspondence.
Organized professional calendars including reminders for upcoming meetings and events and schedule appointments on behalf of staff and directors to keep office operations smooth and efficient.
Processed financial documents including invoices, sales reports, and turnover reports.
17 JANUARY 2011 – 1 FEBRUARY 2011 / 30 DECEMBER 2011 TO 18 JANUARY 2012
RECEPTIONIST (TEMPORARY), Safmarine
Answered and directed incoming calls using multi-line telephone system.
Greeted visitors, assessed needs and directed to appropriate personnel.
Supported office needs including taking messages, scanning documents and routing business correspondence.
2009 -2010 MOVED TO JAMAICA
28 MARCH 2006 – 30 MAY 2006
RECEPTIONIST (TEMPORARY), broll properties
Answered and directed incoming calls using multi-line telephone system.
Supported office needs including taking messages, distribute incoming mail, scanning documents and routing business correspondence.
Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
Directed clients to appropriate personnel to address concerns resolve complaints or answer account-related questions.
Liaised with tenants regarding marketing proposals and ideas.
14 OCTOBER 2003 – 30 MARCH 2005
RECEPTIONIST (TEMPORARY), NEGOTIATED BENEFIT CON.
Answered and directed incoming calls using multi-line telephone system.
Greeted visitors, assessed needs and directed to appropriate personnel.
Sorted incoming mail and directed to correct personnel each day
Prepared, complied and filed documents as well as reports presented to various parties.
Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
1 AUGUST 1999 – 31 DECEMBER 2000
RELIEF CLERK, PORT ELIZABETH MUNICIPALITY
●Staff matters Admin – Controlling attendance registers, Updating personal records, Controlling of pay-slips for different departments, leave requests, Processing of IOD claims, assisting with queries.
●Records section Admin – Supervise staff in records office, Registering all correspondence mail via computerized system, issuing of stationery, Filing, routing invoices, rendering fax/Photostat services, booking and issuing of pool vehicles, control the issuing of library books, opening of new files, general queries, monthly management reports.
●Filing – Distribution of mail, processing of outgoing mail, filing and retrieving correspondence, putting up circulars on notice boards in building, arranging for processing of cheques for franking machine, extracting media reports pertaining to department.
●Administration – Supervise (14 staff members) co-ordinate and control, rendering of messengers services, cleaning & tea serving duties, preparing cleaning contracts, Control the maintenance and repairs to building, the replacement, repair and purchasing of office equipment.
19 JUNE 2001 – 31 DECEMBER 2001
SECRETARY (TEMPORARY), rotek engineering
Answered and directed incoming calls using multi-line telephone system.
Greeted visitors, assessed needs, and directed to appropriate personnel.
Sorted incoming mail and directed to correct personnel each day.
Updating of diary, meeting scheduling, venues, and refreshments to be arranged, boardroom booking.
Daily typing of documents, receiving of invoices capturing (baan), accommodation and flight booking, living out allowance request, monthly timesheet preparations, capturing of overtime, ordering stationery.
15 JANUARY 2001 – 31 MAY 2001
SECRETARY (TEMPORARY), WOODSIDE SANTUARY- Home for intellectually disabled children
Answered and directed incoming calls using multi-line telephone system.
Greeted visitors, assessed needs, and directed to appropriate personnel.
Sorted incoming mail and directed to correct personnel each day.
Updating of diary, meeting scheduling
Daily typing of documents, fundraising, assisting with the children when needed.
15 JANUARY 1993 – 31 MAY 1997
RECEPTIONIST, duro industries
Answered and directed incoming calls using multi-line telephone system.
Greeted visitors, assessed needs, and directed to appropriate personnel.
Sorted incoming mail and directed to correct personnel each day.
Invoicing, data capturing, batching of invoices for the 3 departments – glass, steel and aluminium
Daily typing of documents
REFERENCES
Mr Gershwin Lewack – 041-***-**** / 060-***-****
Mr Weldon Beaton – 081-***-****
Mrs Marlene Capstick – 083-***-****
Mr Harry Oliver – 063-***-****
EDUCATION
DECEMBER 1991
MATRIC, gelvandale high school
subjects:
●English
●Afrikaans
●Biology
●Typing
●Accountancy
●Business Economics
FEBRUARY 1996
RECEPTIONIST COURSE, eastern cape training centre
MARCH 1997
DIPLOMA FOR MICROSOFT WORD AND EXCEL(ADVANCED), national computer college
MARCH 2009
PHOTOGRAPHY COURSE, icon photography school
march 2019
FIRST AID – LEVEL 1 COURSE, NOSA
may 2021
TEFL COURSE, - 140 HOURS, TEFL ON THE BEACH
AUGUST 2021
TEACHING ASSISTANT DIPLOMA, - CENTRE OF EXCELLENCE
OCTOBER 2021
KIDS YOGA TEACHER TRAINING COURSE, - UDEMY
OCTOBER 2021
2 DAY REAL ESTATE INTENSIVE TRAINING PROGRAMME, - YUSUF ESSA - RETASA
SKILLS
Personalized service
Multi-line telephone skills
Multitasking and prioritization
Reporting and documentation
Planning and coordination
Administrative support
Contact this candidate