Customer Service Care
Resume:
Amaya
Shepherd
*****.*.********@*****.***
**** ****** **** ******, ** 320-2
San Francisco, CA
Summary Thoughtful and organized multi-tasker with 3 years of cashier experience. Able to self- motivate, prioritize, and effectively work to complete many tasks calmly under pressure. Experience
Caterer and Server
Rustic Oak Gastro Pub & Wine Bar • Houston, TX
08/2018 - 08/2019
I provided, transported, and prepared food for clients, particularly for special events such as conferences, weddings, celebrations, or large gatherings. Responsibilities included not only providing and preparing food but also serving it and cleaning up afterward. Hostess/Food Runner
Cheesecake Factory • Houston, Texas
04/2021 - 08/2021
I greeted customers as they entered the restaurant, took their reservations or puts them on a waiting list, gave them menus, and showed them to their seats. I also handled phone calls and customer queries about the restaurant and menu, and assist various restaurant staff when necessary.
Guest Advocate
Target • San Francisco, CA
08/2021 - 12/2021
Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both physical and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping effortless and seamless for guests at the checklanes, guest services, gift registry, pick-up and drive up. Skills
Education
KIPP Houston High School • Houston, TX
06/2021
Graduated summa cum laude—3.7+ GPA
Computer Science
University of San Francisco • San Francisco, CA
06/2025
Currently completing courses in computer science, robotics and statistics Customer service Microsoft office
Food service Sales
Excel Cashier
Customer care Cash handling
WORD Powerpoint
Organizational skills
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