EXPERIENCE
PHLEBOTOMIST
Joon Choi MD A Professional Corporation
MAR. 2022- APR. 2022
Joon Choi MD is a OBGYN clinical service located in Sun Valley.
As a phlebotomist, my responsibilities included:
•Calling in patients to the lab room and advising them of the procedure that will take place
•Venipuncture procedure
•Centrifuging
•Making sure the patient is comfortable
RETAIL FLOOR LEAD
Patients Against Pain
SEP. 2021 – CURRENT
Patients Against Pain is a CBD retail shop with products for pain relief, anxiety relief, insomnia relief, stress relief, etc.
As a retail associate floor lead, my responsibilities included:
Welcoming customers, quickly assess their needs, and answer questions
Providing customer engagement in a positive and approachable manner to optimize their experience
Oversee the opening procedures in the morning shift and ensure cash handling is accurate
CONNECTED CONCIERGE
Connected Concierge Services
SEP. 2020 – SEP. 2021
Connected Concierge is luxury lifestyle concierge service that caters to the upscale apartment resident.
As a Concierge service-person, my responsibilities included:
Focused on resident satisfaction
Execute the goals of the property and management company
Build trusting relationships with current residents
ASSOCIATE BANKER
J.P. Morgan Chase Bank
OCT. 2019 – OCT. 2020
J.P. Morgan Chase is an American multinational investment bank and financial services holding company.
As an Associate Banker, my responsibilities included:
Manage the lobby & welcome customers
Assist with teller transactions
Help customers with account maintenance
Providing exceptional and friendly service
K A R I N A
S I L V A
CONTACT:
************@*****.***
Los Angeles, CA
EDUCATION
B.S. – Criminal Justice
California State University, Los Angeles
May, 2019
Dean’s List & Cum Laude Honors distinction
CERTIFICATIONS
Certified Phlebotomy Technician 1 (CPT1), California Dept. of Public Health
Phlebotomy Training Specialists, Culver City
April 2022
KEY SKILLS
Fluent in Spanish
People-oriented
Dependable
Ability to communicate openly and transparently
Team player
Detail-oriented
Venipuncture procedure