Data Entry Customer Service
Resume:
EMMA AGMON
COCONUT CREEK, FL ***63
CELL: 843-***-****
EMAIL:***********@*****.***
QUALIFICATION:
● GOOD DETAIL ORIENTED
● WORK WELL WITHOUT SUPERVISION
● ABILITY TO PRIORITIZE AND REMAIN FOCUSED ON ASSIGNMENT
● EXCELLENT WITH CUSTOMER SUPPORT SERVICE
● SKILLED AT LEARNING NEW CONCEPTS QUICKLY WHILE WORKING WELL UNDER PRESSURE EXPERIENCE:
2019-2019 KEOLIS TRANSIT SERVICES, LLC DANIA BEACH, FL MAINTENANCE CLERK
● MANAGE MAINTENANCE INFORMATION SUCH AS WORK ORDERS, PMI, AND FUEL LOG ENTRY. THE DUTIES REQUIRE EXTREME FOCUS, ATTENTION TO DETAIL AND DATA ENTRY SKILLS THAT ALLOW FOR THE JOB TO BE DONE EFFECTIVELY AND TIMELY.
● MAINTAINED INVENTORY RECORDS FOR PARTS ALLOWING THE MAINTENANCE CREW AND MANAGER TO KNOW EXACTLY WHAT WE HAVE VERSUS WHAT WE NEED TO ORDER, THIS PROCESS PROVIDES CHECKS AND BALANCES WHEN IT COMES TO THE BUDGET.
● UTILIZE A PROGRAM CALLED COLLECTIVE DATA WHICH TRACKS AND MAINTAINS STRUCTURE WITHIN THE MAINTENANCE DEPARTMENT. .
● GENERATING COMPUTER REPORTS SUCH AS FUEL LOGS AND DOUBLE CHECKING IN PREPARATION FOR MY DIRECT MANAGER, WORK ORDERS, OOPS REPORTS, ETC.
2010-2019 EXTREME AUTO SERVICE NORTH YORK ONTARIO, CANADA SECRETARY/BOOKKEEPER
● FRONT DESK CUSTOMER SERVICE, ORDERING PARTS, FAXING, ANSWERING 7-LINE PHONE SYSTEM
● QUICKBOOK, RECORD ALL TRANSACTION TO DEBIT OR CREDIT, ACCOUNT PAYABLE AND RECEIVABLE PAYMENT OF ALL BILLS, BANK DEPOSIT, MAKING CUSTOMER INVOICE, CASH RECEIPTS AND SUPPLIER INVOICE 2008-2010 UROMEDIX MEDICAL CENTER ADVENTURE, FL
MEDICAL RECORDS/CORRESPONDING
● INPUT PATIENT INFORMATION INTO DATABASE, TROUBLESHOOTING, OBTAINING AUTHORIZATIONS FOR SERVICE RENDER, 12-LINE PHONE SYSTEM, CUSTOMER SERVICE, AND VERIFYING INSURANCE,
● FAXING MEDICAL RECORDS TO VARIOUS DOCTORS AND MEDICAL FACILITIES, AND PREBILL
● MAILING MEDICAL RECORDS TO ATTORNEYS AND INSURANCE COMPANY WHEN QUESTED, AND DETAIL ORIENTED 2007-2008 WALMART MIAMI, FL
● CASH HANDLING, COLLECTING CUSTOMER CHECKS, CASH, DEBIT, CREDIT CARD AND MAKING ACCURATE CHANGE
● ANSWERDEPARTMENT TELEPHONE CALL AND PAGES QUICKLY AND WITH EXCELLENT ETIQUETTE
● KEEPING THE CUSTOMER SERVICE DEPARTMENT CLEAN
● PERFORM ALL DUTIES AND RESPONSIBILITIES OF A CUSTOMER SERVICE TEAM MEMBER
● MAKING SURE THE CUSTOMER ARE BEING TAKEN CARE OF AND DEPARTMENT LOOKS GREAT AT ALL TIMES EDUCATION:
1985 CROWN BUSINESS INSTITUTE MIAMI, FL
● DATA ENTRY/ACCOUNTING SPECIALIST
MIAMI NORTHWESTERN MIAMI, FL
● GENERAL STUDY
AWARDS:
● RECOMMENDATION FOR OUTSTANDING PERFORMANCE / UNITED STATE POSTAL SERVICE
● GOOD CUSTOMER SERVICE/ CEDARS MEDICAL CENTER
CERTIFICATE:
● HIPPA LAW- HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT
● DATA ENTRY/ACCOUNTING SPECIALIST
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