Contact

adrd3q@r.postjobfree.com

www.linkedin.com/in/marco-

jonatan-m-43a9741b2 (LinkedIn)

Top Skills

Creative Problem Solving

Customer Support

Client-focused

Languages

English (Full Professional)

Spanish (Native or Bilingual)

Certifications

Resource Conservation & Recovery

Act. (RCRA)

Certified International Trade

Professional (CITP)

Marco Jonatan Molina Bernal

Bilingual Business Administrator Specialist in Sales, CRM & Marketing

Greater Tampa Bay Area

Summary

I’m enthusiastic, positive, creative, and goal-oriented with a passion for helping others and being the best in all that I do while maintaining a consistent focus on ethical behavior. Reliable, with a high level of personal integrity, strong attention to details, and eager to learn about new technologies, processes, and business. I enjoy meeting challenges, demonstrated ability to be flexible with the capacity to embrace changes head-on and the reward of overcoming them. Experienced in sales, and customer service. Expert communicator who can listen effectively to find the root cause of issues and communicate in a clear and friendly way to ensure positive results, able to communicate with all levels of staff and management. Proven ability to quickly identify and resolve problems. Able to use reason and sound judgment when dealing with emotional topics. Ability to gather and analyze information skillfully and with tact. Experienced in Microsoft Office products including Word, Excel, and PowerPoint with emphasis on MS Outlook. Capable of working well both on my initiative and as part of a team.

Experience

B & M PRECISION INC.

8 years 5 months

Technician Operative

March 2019 - Present (3 years 4 months)

United States

*Responsible for maintaining monthly schedule of assigned products and identify obstacles to supervisor/manager

*Direct working with blueprints, patterns, and

specifications, ensuring that products are produced on time and with good quality.

*Document completing work on appropriate worksheets for productivity tracking, establishing uniform correspondence procedures and style practices. Page 1 of 4

*Detect and report malfunction parts, attention to detail and follow through is imperative

*Production status, above average, adhereding to all safety protocols and safe work, in all stages of production safety, diligence, a quality and sanitation focus, and efficiency are key to the success of the operation

*Ability to handle comparator, microscope, micrometer, and caliper.

*Worked in different departments within the company such as:

-Laser

-Assembly

-Coiling

-Miyanos

-Shipping and Handling-Materials (medical pieces storage and inventory) Material Coordinator Lead

February 2014 - February 2019 (5 years 1 month)

United States

•Distributed materials to all departments of production

•Scheduled production orders to re-fill our stock via a Kanban/ safety stock methodology

•Analyzed raw material availability and started the re-order point via MRP.

•Received sales orders from Planning, created the production plan based on a make to stock environment

•Supervised and cross-trained personnel on system application required for production

•Performed duties such as usage studies, updating information in part master list, system corrections, trace process flow for material handling and delivering. ISUZU MOTORS

Sales Supervisor

January 2011 - January 2013 (2 years 1 month)

Peru

•Set goals for performance and deadlines in ways that complied with the company’s plans and vision

•Organized, supervised, and optimized processes procedures, and functions in sales Management

•Presented reports to corporate headquarters with results of sales goals in the areas of commercial and its effectiveness

•Solved problems and provided solutions in areas of internal sales and external organization

•Monitored employee productivity and provided constructive feedback and coaching

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•Motivated staff on daily basis to reach monthly sales goals Nissan Motor Corporation

Commercial Assistant

February 2006 - December 2010 (4 years 11 months)

Peru

• Coordinated and supervised the sales team for better control of each aspect of sales processes

• Provided commercial sales support to a staff of 18 sellers

• Managed stores assigned and responsible for all operations during client sales from start to finish

• Problem solved any claim that came from corporative and conventional clients

• Managed account receivables, debit, and credits on monthly accounts

• Supported team in promotions and marketing campaigns Gold's Gym

Fitness Consultant

January 2001 - January 2006 (5 years 1 month)

Peru

•Recognized as top sales generator, increasing sales level by 25% in one month alone

•Consistently met and exceeded department expectations for productivity and accuracy levels

•Identified prospective customers using lead generating methods and performing an average of 75 cold calls per day

•Retained and ensured proper handling and care of 750 existing client accounts

•Managed a wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently

Education

Hillsborough Community College

EAP, Communication, General · (2017 - 2020)

Instituto ADEX

Intensive International Trade, International Business/Trade/ Commerce · (2011 - 2011)

Page 3 of 4

Zegel Ipae

BUSINESS ADMINISTRATOR WITH SPECIALIZATION IN

MARKETING, Business Administration & Marketing · (2006 - 2010) Page 4 of 4

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