Resource Management

Badr Idriss +1-437-***-****

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Badr Idriss

Address: *** ****** **** *, *******, ON

Phone: +1-437-***-****

Email: ********@****.**

Background

An experienced resource management professional who is well-versed in all of the major business methodologies taking place in multinational organizations. Previously worked as a senior resource management officer at PwC and has always been dedicated to helping partners & management in the tax line of service with their allocation of staff members/skills. I provided services that helped staff members gain new experiences within the firm. In addition to that, a subject matter expert when comes to Banking. Professional Experience

PricewaterhouseCoopers (PwC) – Jul 2019 – Nov 2021

■ Tax Operations Senior Associate / Risk & Quality Senior Associate – Sep 2021 – Nov 2021

■ Senior Resource Management Officer – Oct 2020 – Nov 2021

■ Regional Resource Management Officer – Jul 2019 – Oct 2020 Received the highest performance evaluation rating available within the organization in my first year of employment (Tier 1 Rating) and got promoted to a Senior Associate in the same year. Acted as a line of service operations generalist.

Developed and implemented new stakeholder management strategies. Planed, coordinated, and implemented RM activities (Workforce Planning / Deployment / Talent Management). Liaised with the regional RM team to ensure Egypt is being supported by the wider agenda. Produced and distributed Management Information (e.g., graphs, analytical data, trends, monthly and yearly comparisons). Maintained strong working relationships with stakeholders and other functions such as Human Capital (HC) and Finance. Supported the regional L&D team with graduate programs. Facilitated the rotation of graduates during their graduate program. Bank of Nova Scotia (Scotiabank) – Credit Risk Analyst Oct 2018 – Jan 2019 – Toronto, ON, Canada

Prepared accurate counsel documents capturing often complex lending arrangements with various combinations of multiple borrowers, currencies, availment types and booking points. Linked facilities to established guarantor records and Risk Rating models (MRA). Maintained knowledge of the lending and capital adequacy terminologies such as facility types, pricings, terms, securities, internal & external risk ratings, treasury, and cash management products. Acted as a trusted advisor by participating in the risk analysis for the lending decision-making process. Consistently executed job accountabilities; considered the Bank’s risk appetite and risk culture and conducted all activities in compliance with governing regulations, internal policies, and procedures. Badr Idriss +1-437-***-****

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Canadian Imperial Bank of Commerce (CIBC) – Senior Financial Services Representative Mar 2017 – Oct 2018 – Toronto, ON, Canada

Reviewed business and marketed trends to appropriately advise clients. Subject Matter Expert on financial instruments such as deposit accounts, GICs, and lending products. Investigated and corrected errors upon client request according to bank records while maintaining an average talk time of under 5 minutes.

Maintained average productivity level of 98% and exceeded average TCPH. Achieved over 100% to aggressive sales targets for client financial solutions.

TD Canada Trust (TD BANK) – Bank Teller

Apr 2016 – Mar 2017 – Toronto, ON, Canada

Cashed checks after verifying that client’s authenticity which includes signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds with a reported 100% accuracy. Managed balancing duties akin to currency, coins and checks with 100% accuracy. Subject Matter Expert on banking services.

Monitored transactions such as term deposits, retirement savings plan contributions, automated teller transactions. Received cash and managed vaults.

Exceeded Sales Targets by More than 300%

With speed, efficiently served more customer considering others. DNE Resources – Senior Energy Procurement Consultant / Residential Solar Agent Feb 2014 – Sep 2015 – Montreal, QC & Ottawa, ON, Canada Provided SolarCity’s systems for customers based on the client's risk profile, purchasing strategy, electrical energy requirements, site conditions, price and other factors.

Designed the solar power systems based on home dimensions and energy needs. Qualified clients and conducted credit checks.

Subject matter expert on how to use Salesforce CRMs. Set the record for the longest talk time with customers on the phone 19.64 hours/week. Prepared proposals, quotes, and presentations for potential energy buyers (electricity, gas or solar). Created alternative business plans to improve customer relationships (Energy Efficiency and Alternative Energy). Education

CHRM: Certificate in Human Resources Management – Ryerson University (2018 – 2019) Bachelor of Business: Information Management (Programming) – Cape Breton University (2008 – 2012) Languages

English (Advanced)

French (Beginner)

Personal Information

Hobbies: Volleyball, Soccer & Bodybuilding

References furnished upon request

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