Rani Kalidindi

Salesforce Developer/Admin

Email: adrd2j@r.postjobfree.com

Contact: 647-***-****

Professional Summary:

Having 4 years of experience in the field of Information Technology with 3+ years of experience as a salesforce Developer and Admin using Salesforce Developer and Admin using APEX, Visualforce and Force.com

Experienced working in salesforce.com CRM platform from Classic to Lightning migration process and used Force.com IDE in design and Development of Custom application for complex business process.

Worked on Software Development Life Cycle (SDFC) ranging from requirement gathering, Design development, Testing and deployment which includes methodologies Agile, Iterative Development.

Worked extensively on Lightning component building, worked on many components to convert existing classic programming work like visual force into Lightning Components.

Developed Apex classes, Triggers, Test methods, Batch APEX, Integration, REST, SOAP based Web Services, SOQL and SOSL Salesforce App Exchange and Visual Force Pages.

Expertise in SFDC administrative tools like Data management, Generating Reports, Dashboards, Tasks and Events.

Experience with Salesforce App Exchange Apps, Configuration and User Security permissions in compliance with organizational needs.

In dept understanding of CRM business processes like Lead Management, Order, Account Management, Case Management and Campaign Management and Forecasting.

Experienced in customizing standard objects like Accounts, opportunities, Contacts.

Experience in creating Custom objects, Custom Tabs, Custom Fields, Pick List values, Role based page layouts, Workflow Alerts and Actions, Workflow Rules and Approvals, Validation Rules.

Worked on creating relationships between objects like Master detail, Lookup, Entity relationship, Data model etc….

Worked in implementing security and Sharing rules at object, and record level for different users at different level of organization, also created Profiles, Roles, Page Layouts, Workflow Alerts and Approval Workflows

Developed and worked on different Salesforce.com environments such as sandbox and production environments and efficient knowledge in optimizing code according to Governor Limits.

Strong knowledge of SDFC Standard Data Structures and familiarity with design custom objects and Force.com platform and Force.com sites.

Experience in writing Batch classes, Scheduled Apex, Dynamic Apex, Single e-mail methods.

Experience in using Data Loader for insert, update and Bulk import or export of data from Salesforce.com Objects.

Strong knowledge about Sales cloud, Service cloud and customization and good understanding with client/server architecture, Objects-Oriented design techniques and Web application design under Model View Controller (MVC) and Service Oriented Architecture (SOA).

Experience in web-based applications using Java based technologies like: HTML, CSS, XML.

Technical Skills:

Programming Languages

APEX, Visualforce, Java, HTML, CSS and Java script

Development Tools

Force.com IDE, Eclipse, VS code

Query languages

SOQL, SOSL, SQL

Operating systems

Windows CE, Linux.

Professional Experience:

Company: Visible Wireless (November-2021 – Till Now)

Role: Sales Force Developer/ Admin

Responsibilities:

Developed Lightning components and Lightning apps to provide better and more interactive interfaces to end users, which help in sales enhancements.

Responsible for developing Apex classes, Visualforce Pages, Controller classes and Apex Triggers for various functional needs in the application.

Created custom Report types and Dashboards so that users can generate reports and visualize data on dashboards. Worked on customer portals and communities' administration.

Created Custom Dashboards for community managers and recruiters home page and gave accessibility to dashboards for authorized people.

Configured Salesforce.com to meet business requirements - including fields, page layouts, workflows, approvals and validation rules.

Written SOQL and SOSL for querying the objects.

Worked with various salesforce.com objects Account, Contact, Leads, Opportunity, Order standard objects.

Performed Salesforce.com configuration activities creating Users, Roles, Profiles, Organization Wide Defaults, Permission Sets, Public Groups and Queues.

Developed complex validation rules, formula fields according to the application requirements.

Designed Workflow rules, Approval process and its associated actions like time triggered tasks, email alerts, field updates to implement the business logic.

Implemented Email to lead, Web to lead functionalities and Data Loader to bulk load leads data into Salesforce.com from other databases and CSV files.

Used Email to Case, Web to Case features and created a community where the customers can create, update and manage their cases.

Used Force.com IDE for development of Visual Force Pages, Apex classes, Triggers, debugging, analyzing logs.

Deployed application from Sandbox to Production environments using Change Set, Eclipse and Force.com Migration tool.

Company: IBM, Mumbai (July-2019 – Sep-2021)

Role: Sales Force Developer, QA.

Responsibilities:

Involved in gathering and analysis of business requirements and then effectively took part in sprint planning to achieve the requirement.

Creates custom application, objects, tabs, fields with the custom functionality to efficiently meet the business requirement.

Defined lookup and Master-detail relationships on the objects and created junction objects to establish connectivity among objects.

Created Reports, Dashboards, and processes to continuously monitor data quality and integrity and assisting users with report design and management.

Customized page layouts for Opportunity, Contacts, and Accounts depending upon user profiles and created permission sets where necessary.

Worked on Assigning creating Roles Hierarchy, Profiles and setting up the Field level security within the organization.

Developed custom Workflows and Assignment Rules for case escalation.

Implemented Salesforce automation using web-to-case forms, email-to-case, assignment rules, automation and queues, auto response rules, escalation rules, chatter groups, person account, cases and solutions.

Created and used Email templates in HTML and Visualforce.

Involved in Working with Standard Salesforce features like Objects, Workflows, Record Types, Page layouts, Workflow Rules, Case Assignment Rules, and Escalation rules, Validation rules, Profiles, Roles, Reports and Dashboards etc.

Worked on Test classes for performing the Unit tests and maintaining the minimum code coverage for Apex classes and Custom controllers and Custom Views.

Experience in using JIRA for issue tracking, Stories and Project Management.

Involved in testing the application using AEM (Adobe Experience Manager) testing tool.

Tested the environment using UX Testing.

Involved in End-to-End testing and gathering feedback from business users.

Company: Growify Digital LLP, Delhi, India (July-2018 – June-2019)

Role: Java Developer Intern

Responsibilities:

Involved in the analysis, design, and development phases of SDLC

Working in Agile (Scrum) environment.

Designing, maintaining and building the reusable, efficient and reliable java code.

Made use of JSPs custom tags and HTML to develop the frontend UI pages.

Developed backend and connectivity to My SQL Administrator With the help of JDBC API.

Developed UI and functionality as per company profile module according to wireframe use cases.

Developed UI and Created the Web Pages for Employee Registration and Categories etc.

Manage UI and logic for set availability.

Used JIRA for issue tracking, Stories and Project Management.

Certifications:

Salesforce Certified Administrator.

Salesforce Certified Platform Developer I

Education Qualification:

Bachelor of Information Technology, JNTU, India. 2015 - 2019

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