Juan C. Mendez
**** ******* ***** ***, *** *F, Greensboro, NC 27409
***********@*****.***
Professional Summary
A dedicated professional with over 15 years of experience in logistics, office management and sales. To obtain a position within a company where I can use my knowledge to fulfill all job related requirements with responsibility, dedication and hard work. Focused on delivering quality work and exceptional customer service. Top-performer with track record of consistently meeting or exceeding goals and expectations. Ready to hit the ground running with a strong work ethic and flexible schedule.
Transportation Coordinator
Real-Estate Agent (Residential/Commercial)
Staff Training and Development
Office Management
New Business Development
Safety and Compliance
Bilingual (Spanish/English)
Strong People Skills
Inbound / Outbound calling
Contract Negotiations
Project Management
OSHA Experience
Areas of Expertise
Professional Experience
Updike Transportation
Terminal Manager, Phoenix, Arizona - January 2016 to January 2022
Duties consisted of managing over sixty drivers. My main goal was to make sure that we provided the best service to all clients to ensure prompt and safe delivery of all loads.
In charge of hiring all drivers and training on all DOT and OSHA regulations as well as overlooking all new accounts.
Establish, monitor, and challenge scheduling; focusing on continued improvement of efficiency and customer service.
Participate and coordinate equipment inspections and assist handling of log books.
Responsible for the financial performance of the terminal operations and growing the Updike operations in the market.
Responsible in market analysis to determine opportunities for business development.
Ensure truck owners/operators are turning in maintenance records on a regular basis for record keeping and that all trucks operating under the Updike banner are equipped.
Establish delivery schedules and ensure that they are within DOT/FMCSA/OSHA regulations.
Auto Strap Transportation LLC
Terminal Manager, Port Hueneme, CA - January 2014 – January 2016
Coordinated all vehicle transportation (local and cross-country)
Duties consisted of managing over 100 drivers, yard attendants and 3 administrative assistants. My main goal was to make sure that we provided the best service to all clients to ensure prompt and safe delivery of all loads.
In charge of hiring all drivers and training on all DOT and OSHA regulations.
Point of contact for all customers. Responsible for the financial performance of the terminal operations.
Establish, monitor, and challenge scheduling; focusing on continued improvement of efficiency and customer service.
Participate and coordinate equipment inspections and assist handling of log books.
Ensure truck owners/operators are turning in maintenance records on a regular basis for record keeping and that all trucks operating under the Auto Strap banner are equipped.
Establish delivery schedules and ensure that they are within DOT/FMCSA/OSHA regulations
Trench Shore Rentals
Dispatcher, Phoenix, AZ – August 2006 to January 2014
Scheduled and routed all drivers local and cross- country,
Pickups and deliveries in a responsible and timely fashion.
Assist C.S.R.s with daily office duties and substituted Operations Manager when needed Tracked and Input warranty and billed invoices into Point of Rental system. Manage all customer issues and complaints on a daily basis.
Education
Hueneme High School, Oxnard, CA High school graduate 1999
Estrella Mountain College Avondale, AZ Associates Degree
Licensed Realtor
References Furnished upon request.