Process Server Office Assistant

KELLY D. EMMONS

Sarasota, Florida

941-***-****

***********@*****.***

PROFESSIONAL SUMMARY

I have extensive experience working in a general office or medical office setting, assisting professionals as well as clients, managing multi-line phone systems, and processing all types of mail and correspondence. I bring organization and the ability to work well under pressure. I am detail- oriented, conscientious, and loyal. I possess the ability to learn new duties quickly without supervision. I possess excellent communication skills and provide friendly customer service. I bring working knowledge of Windows, WordPerfect, MS Word, basic internet skills and most general office equipment.

SKILLS

Friendly Customer Service, Technologically Savvy, Proactive Conflict Resolution, Excellent Communication Skills, Proven Self-Starter, High Ethical Standards, Adaptability, Team Player, Independent Worker.

WORKING EXPERIENCE

Medical Office Assistant/Receptionist, West Coast Podiatry Clinic, Sarasota, Fl 2021-present My duties include greeting patients, insurance verification, preparing patient charts, filing into the chart via EHR/EMR, processing paperwork, answering multi-line phone system, faxing communications for home health/wound care orders and records, emails, calendar management and scheduling appointments.

Massage Therapist, Essentials Spa, Sarasota, FL 2019 2021 My duties included developing educational plans on diet and preventative healthcare on a per-client basis. The duties also included answering phones, some general clerical duties and implementing massage therapy to clients.

Massage Therapist, MassageLuxe, Sarasota, Florida 2018-2019 My duties included developing educational plans on diet and preventative healthcare on a per-client basis. The duties also included answering phones and some general clerical duties and implementing massage therapy to clients.

Legal Assistant, Wells Olah P.A., Sarasota, Florida 2017-2018 My duties included providing administrative assistance to management. I was responsible for preparing briefs and or petitions, electronic document filing, and calendaring hearings, managing mail and email including correspondents, managing phones and transactions, and preparing documents for the process server.

Client Success Manager, R Scott Corporation, Bradenton, Florida 2016- 2017 I provided administrative assistance to management and assisted clients in the process of their order as well as preparing all supporting documentation. I was responsible for coordinating calendars and appointments. Taking product orders, tracking orders and shipping details. I managed mail, email and inventory. I also managed all phone lines and transactions. Licensed Massage Therapist, Sarasota Salon and Spa, Sarasota, Florida 2015-2016 My duties included developing educational plans on diet and preventative healthcare on a per-client basis. The duties also included answering phones and some general clerical duties and implementing massage therapy to clients.

Essentials Massage and Spa, Bradenton, Florida 2014-2015 My duties included developing educational plans on diet and preventative healthcare on a per-client basis. The duties also included answering phones and some general clerical duties and implementing massage therapy to clients.

Legal Secretary, Law Offices of Benjamin G. Martin, Sarasota, Florida 2001-2012 I provided administrative assistance to the attorney and assisted clients in the analysis of their case as well as preparing all supporting documentation. I was responsible for coordinating calendars and appointments, electronic document filing, managing mail and email, managing all phone lines and cash transactions.

EDUCATION

Bachelor of Arts in Music, Stetson University, Deland, Florida Licensed Massage Therapist, Sarasota School of Massage Therapy, Sarasota, Florida