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Construction Supervisor Service Representative

Location:
Philadelphia, PA
Posted:
June 13, 2022

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Resume:

Joseph Chairge

*** ****** ******

West Pittston, PA 18643

adrd17@r.postjobfree.com

570-***-****

PROFESSIONAL SUMMARY

Results-oriented, decisive leader, successful with operating a multimillion-dollar Building Supply company. More than twenty-five years of management experience in construction/ building supply and other industries. Customer focused with a consistent record of exceeding business plans and performance goals.

CORE COMPETENCIES

Integrity & Initiative

A/R Collections

Union Contract Negotiation

Business Planning & Execution

Procurement

Dispatch/Fleet Management/Logistics

Marketing & Promotions

Sales Management

Restaurant Management

Client Relations/Contract Management

HR Management

Property Management

PROFESSIONAL EXPERIENCE

Geisinger Wyoming Valley

Customer Service Representative 2020-Present

Responsible for customer insurance inquires, claims, and pharmaceutical claims. Assisted with one call customer issue resolutions along with resolving and acknowledging customer complaints.

Wilkes-Barre International Airport

Standard Parking Operations Manager 2014- 2019

Responsible for overall management of the parking facility. Duties include hiring, HR, inventory control, daily revenue reports, accounts payable, payroll and purchasing. Customer/client relations reduced employee turnover rate, improved customer relations, installed a new computer system and parking equipment.

Maid-Rite Specialty Foods

Purchasing and Maintenance MGR. 2013-2014

Responsible for maintenance crew oversight, continuous production and all preventative maintenance. Also, in charge of all maintenance purchasing, budgets, inventory management, and best practices. Responsible for over ten million dollars of purchasing annually. Managed maintenance crew on various projects.

Dirlam Brothers Lumber Inc, Honesdale, PA. 2007- 2012

Founded in 1943, a leader in the building supply industry with over 30 Million in annual sales

General Manager

Responsible for leadership of 35 people in multiple locations. Responsibilities include: commodity purchasing, marketing and promotions, collections/account receivable, customer relations and managing a sales team of 8 people. Accountable for Profit and Loss and for forecast achievement.

Key Achievements:

Managing revenue attainment in a declining market

Managing Key Account Relationships with customized cost-efficient solutions

Strong relationships with key accounts

Pittston Lumber and Manufacturing, Pittston, PA 1988 to 2007

Owner operator of business for 20 years, sold business to Dirlam Brothers Lumber Inc in 2007, and was retained as GM.

President

Leader of the organization. Responsible for: operations and all aspects of leading a Building Supply business. Oversight of personnel, operations, profit and loss, Marketing and promotions, Customer relations. Successfully managed transition of ownership.

Key Achievements:

Grew sales from 6.5 Million to 10+ Million

Expanded customer base by over 200 new accounts over existing base of customers 400

Led successful negotiations with Teamsters and several other locals to multi-year labor contracts.

Winner of ADDY award for creative advertising

Construction Unlimited 1980 to 1988

Business Office Manager

Led A/P, A/R & P/R functions and managed accounting and clerical staff. Construction supervisor at Proctor and Gamble. Supervised union trade crews on various construction projects.

EDUCATION:

King’s College, Wilkes-Barre, PA

McGowan School of Business (AACSB Accredited Institution)

Bachelor of Science Degree in English – 1987

Scranton Prep Graduate, Scranton, PA

TRAINING & SKILL DEVELOPMENT:

Integrity Selling - Dale Carnegie Member –EBMDA Building Material Dealers Association

Board Member – Building Industry Association



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