Extensive background in the healthcare field re: medical billing

Linda Koch 262-***-****

*** ****** ***, **** ****, WI 53095

**********@*****.***

PROFESSIONAL Seasoned Assistant Director knowledgeable about all areas of business operations and eager to bring expertise to the

SUMMARY vacancy posted within your company. Offering 45+ years’ experience within various medical office settings including but not limited to: business planning, operations and team management.

SKILLS Financial Management Dependable

Project Management Organized

Staff Management Consistently meet goals

Team leadership Self-motivated

Strategic planning Effective leader

Customer service-oriented Efficient multi-tasker

Detail-oriented Billing

Time management Budget development

MS Office proficient Excel proficiency

Staff training/development Self-sufficient

Exceptional interpersonal communication

WORK HISTORY Afterschool Care Teacher (Part-time) * St. Frances Cabrini Catholic School

West Bend, WI * October 2021 to present

Responsible for approximately 30-40 children (ages 3 to 11 years) on a daily basis providing them with planned activities/projects incorporating the values and mission of the Catholic faith

Gatescreener (Seasonal) * Milwaukee Brewers Baseball Club

Milwaukee, WI * March 2019 to present

Responsible for the security of fans entering the American Family Field Ballpark – checking all bags, etc. for restricted items prohibited from entering the park

Assistant Director * Medical College of Wisconsin

Milwaukee, WI * December 2004 to September 2018

Managed, observed and evaluated 10 management direct reports and approximately

140 non-direct reports. Teams included reimbursement follow-up, claims

submission, customer service, collections and physician credentialing

Established budgets

Accountable for the outstanding accounts receivable for physician billing

Tracked key business metrics and made recommendations for proactive

adjustments to policies and procedures

Lead teams of professionals in special projects and daily operations

Monitored and enforced adequate supply and material inventory

Conducted trainings and mentored staff, consistently improving performance

Developed and rolled out new policies

Worked directly with key individuals within the President’s office, Human Resources,

professional and non-professional staff within the clinical departments, other

management staff within the billing office and our external customers; earning a

ranking in the UHC/AAMC’s Top Ten most efficient academic medical practices for

10 consecutive years

EDUCATION Vocational Diploma – Clerk Typist * Lakeshore Technical Institute

Manitowoc, WI 54220 * 1974

ADDITIONAL I retired on September 4, 2018 from my position of Assistant Director at the Medical College of Wisconsin. I am

INFORMATION looking to re-enter the workforce and would appreciate the opportunity to interview for the vacancy posted within your company.

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