Customer Service Corporate Recruiter

Kathy Jones

Mobile: 630-***-****

E-mail: *****.*********@*****.***

Proactive and results driven career recruiter/manager with 22 years of full-cycle recruitment experience for exempt and non-exempt positions in all industries. Strong ability to assess qualifications/personality and corporate culture fit. Connect with and gain the respect/trust of both candidates and clients, and handle multiple search projects effectively source, screen, place and manage highly qualified candidates in a high volume, goal driven environment and executive level. Identify potential candidates through all aspects of job boards, networking events, social media, and cold calling. Highly experienced in 8 different applicant tracking systems as well as LinkedIn Recruiter.

Career Experience

Schneider Electric, Westmont, IL (contract)

Talent Acquisition Specialist – January 2022- present

•Coordinate the entire recruitment cycle from sourcing, screening, and selection to offer negotiation and placement, utilizing a deep understanding of the company, its culture, and positions.

•Provide direction and leadership to hiring managers on current needs in their branches

•Source candidate through various methods including Linkdeln recruiter, on-line job boards, social media platforms such as face book, referrals etc.

•Successfully handle high-volume recruiting for hard to fill positions in tough markets throughout the US

•Strong decision maker with positive skills

Universal Engineering, Orlando, FL (remotely)

Sr. Regional Recruiter – July 2021- January 2022

Working remotely, recruiting, identifying the needs of all of Florida division for Geotechnical, Construction & Engineering positions, from entry level to higher salaried positions., 3-5 placements a week.

Create job postings to create qualified candidates

Provide direction and leadership to the team and management for hiring and sourcing candidates.

Develop effective recruiting plans and strategies

Source applicants through various methods including, advertising, job sites, career fairs, online platforms

Manage job offer including negotiation and administration

Metro Tech HVAC LLC, Schaumburg, IL

National Talent Acquisition Specialist - March 2018 – July 2021

•Started and created a recruiting and onboarding process for needs of the organization and create robust talent acquisition plans for critical positions internal and nationwide.

•Average of 4-6 technician hires a week.

•Utilize a diversified set of recruiting practices, strategies, and resources including but not limited to job boards, outside recruiters, headhunters, marketing strategies, company website, networking events, etc.

•Support retention and growth initiatives by identifying lateral and vertical movements based on employee strengths, interests, and mutual objectives.

•Provide direction, leadership, mentoring and hands-on training and development to the Recruiting Assistant, as well as any non-HR individuals involved in the recruiting process.

Maurice Sporting Goods, Northbrook, IL (seasonal)

Talent Acquisition Recruiter –May 2017- October 2017

•Accomplished and succeeded in the full-cycle recruiting; sourcing, attracting, interviewing, scheduling all staffing logistics.

•Responsible for researching and sourcing exceptional talent in order to refer to client in corporate business. Utilizes a wide array of company resources in order to recruit and consult candidates.

•Worked with management in all locations; Illinois, Atlanta, Arkansas and Canada to define strategic hires for the open positions such as Staff Accountants, Territory Mangers, Business Developing Managers, Processing Engineers, IT Analysts, Product Development, Distribution Supervisors and National Account Coordinators at executive level.

Cadence, Inc., Wheeling, IL. (Contract)

Talent Acquisition Recruiter/Hr. Consultant- December 2016- May 2017

•Developed and created Full Cycle Recruiting, sourcing, screened and interviewing for Events/Exhibit and Trade Show Company with positions such as digital marketing, finance directors & project managers. That did not have any HR or Recruitment at all.

Advocate Health Care, Downers Grove, IL (contract)

Corporate Recruiter- October 2016- December 2016

•Accomplished as Full Cycle Recruiter for sourcing, screening, and interviewing for six different hospitals including support center and starting at a goal of 40 interviews each week.

•Placing and assigning employees at clinics, hospitals, and any other medical facilities.

•Help facilitate clinical and non-clinical on boarding such as offers, background checks to ready to hire.

Interim HealthCare, Elmhurst, IL (contract)

HealthCare Recruiter- June 2016- October 2016

•Developed a strategy in bringing and adding the highest number of hires to weekly orientation classes that never was accomplished before.

•Full Cycle Recruiter for sourcing, screening, and hiring CNA’s, LPN’s, RN’s and any Therapists for in home and facility.

•Recruit and hire all internal office such as administrative, scheduler. HR, Recruiting, payroll/billing and sales team.

Bridgestone/Firestone Corporation, Bloomingdale, IL (contract)

Talent Acquisition Recruiter- March 2015- April 2016

•Brought in a strategic approach to identifying and attracting top talent to successfully meet business needs for their Retail Division such as mechanics, sales associates, customer service and management.

•Help facilitate new employee on boarding such as offers, background checks to ready to hire.

•Build relationships with external business partners such as university career centers, recruitment website and government agencies.

AlliedBarton Security Services, Naperville, IL

Regional Recruiting Manager/Corporate Recruiter – August 2007 – July 2014

•Promoted after1 month for taking the NBOT, which is non-billable overtime from 5% to 2%. Starting at 30 requisitions and bringing them to a comfortable 10 and assisting another recruiter from 40 requisitions to a comfortable and manageable 15 openings.

•Recruit, supervise, coach and counsel District Recruiters and HR personnel to ensure Regional compliance with contracts, state licensing, OFCCP and WOTC programs.

•Responsible for all the recruiting and interviewing in the region such as VP of Operations, VP of Business Development Managers, Hr. Personnel, Area managers, District Manager and Executive Personnel.

•Direct recruiting and training activities for new account start-ups.

•Provide training support for District Recruiters regarding automated applicant tracking system to effectively manage talent pools, job postings and updating. Programs such as HODES and ICIMS

•Provide guidance in sourcing and consultative skills for all recruiters and management Recruit, supervise, coach and counsel District Recruiters and HR personnel to ensure Regional compliance with contracts, state licensing, OFCCP and WOTC programs.

•Ensure weekly recruiting reports are used as a management tool to target critical account efforts.

•Manage and ensure compliance with federal, state, and local laws and regulations concerning all

Education

American Institute of Appraisal – 2004/ Certificate in Appraisal

College of Du Page- 2 years non-degree

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