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Personal Assistant/Office Administrator

Location:
Johannesburg, Gauteng, South Africa
Posted:
June 10, 2022

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Resume:

Curriculum Vitae

Of

Bianca Wiese

Personal Information

Full Name : Bianca

Surname : Wiese

Date Of Birth : 05 April 1983

Identity Number : 830**********

Sex : Female

Nationality : South Africa

Marital Status : Divorced

Dependants : 2

Home Address : 17 Marabou 1

Marabou Avenue

Weltevreden Park

1709

Postal Address : 17 Marabou 1

Marabou Avenue

Weltevreden Park

1709

Contact Number : 073-***-****

Email Address : adrczh@r.postjobfree.com

Home Language : English

Other Languages : Afrikaans

Health : Good

Drivers Licence : Yes (code 8)

Education

High School Attended : West Ridge High School

Date Attended : 1997 to 2001

Highest Standard Passed : Matric

Subjects Passed : English (Higher Grade)

Afrikaans (Higher Grade)

Mathematics (Standard Grade)

Business Economics (Standard Grade)

Biology (Standard Grade)

Art (Standard Grade)

Extra-Mural Activities : Athletics

Cricket

Tertiary Education

Institution : Birnam Business College – Corlette Drive

Date Attended : May 2004 to May 2005

Course : MS Office Beginners – Gold

Subjects : Introduction To Computers – 97%

Windows 2000 – 99%

MS Word (Level 1) – 98%

MS Excel (Level 1) – 99%

MS Power Point (Level 1) – 98%

MS Access (Level 1) – 96%

Qualification : MS Office Gold Diploma

Employment History

(Previous)

Company : The Ribbon Collection

Address : Unit 19

Northlands Deco Park

New Market Road

Northriding

Position Held : Admin Assistant (Temp Position)

Period Employed : 8 November 2021 to 23 December 2021

Duties : Answering of phone

Assisting Sales Reps/clients with stock availability and pricing

Typing up of Sales Orders

Converting Sales Orders to Invoices (making changes if

necessary)

Printing/writing up of all labels/stickers for couriers

Filing of all completed and delivered orders

Reference : Jo-Ann Mostert

071-***-****

Programmes Used : Outlook

Pastel

Company : Flowerbx And Co.

Address : 69 11th Street

Parkhurst

Randburg

Position Held : Store Manager (Fixed Term Contract Position)

Period Employed : 1 October 2021 to 30 November 2021

Duties : Opening and closing of the shop

Answering of phone calls

Processing of orders received via phone, email, Whatsapp

Overseeing the florist and driver

Scheduling deliveries for the driver

Maintaining and ordering of all stock for the shop

Informing florist of new pricing of flowers

Forwarding all account related enquiries to Accounts

Various record keeping and filing

Sending of quotes and invoices to clients

Assisting walk-in clients with sales and queries

Daily cash up

Reference : Deidre Mullan

079-***-****

Programmes Used : Outlook

Excel

Word

Internet

Company : TFM Zenith (Pty) Ltd.

Address : 37 Industry Road

Clayville Ext. 4

Olifantsfontein

Position Held : Office Administrator

Period Employed : 3 September 2018 to 31 July 2019

Duties : Answering of calls and directing or taking messages

Ordering of materials

Typing up of quotes

Daily invoicing

Keeping record of payments received

Processing and tracking of COD sales

Follow up of outstanding issues

Updating of orders file

Various record keeping

General office administration duties

Reference : Johan Lewis

067-***-****

Programmes Used : Mozilla Thunderbird (email)

QuickBooks

Excel

Word

Team Viewer

Outlook

Company : Hedge Fund Academy

Address : 102 11th Street

Parkmore

Sandton

Position Held : Reception/PA/Office Administrator

Period Employed : 5 September 2016 to 30 April 2017

Duties : Answering of call and directing or taking messages

Appointments for manager/manage diary

Manage and screen managers emails

Make necessary flight/car hire/accommodation arrangements for

managers and lecturers

Arrange all catering for student lectures/office functions

Recruitment (sourcing CV’s of unemployed students/graduates as

per clients requests

Ordering and control of all office stationary and consumables

Bi-monthly stock take of all office stationary and consumables

Managing of cleaning staff/tea lady

Managing all incoming and outgoing couriering

Office OHS Rep

General office duties (filing, scanning, photocopying)

Reference : Lethu Gama (Colleague)

082-***-****

Programmes Used : Microsoft Outlook

Google Mail

Excel

Word

Internet

Google Drive

Company : Sanlam SFA Gauteng Central West

Address : Randburg Square

Cnr. Pretoria & Sentrum Streets

Randburg

Position Held : Personal Assistant to Development Manager

Period Employed : 01 January 2009 to 28 August 2015

Duties : Appointments for manager/manage diary

Manage and screen managers emails

Correspondence of emails

Preparation for meetings

Take care of all logistics around meetings (venue, speakers,

awards, catering, invites, agendas)

Assist in arranging product launches and training development

sessions

Make necessary travel and itinerary arrangements

Administrative support regarding the appointment and

termination of Financial Advisers

Nominations and cancellations of Financial Advisers

regarding training

Sending stats on a daily basis to managers and Financial Advisers

Sending the zero policies submitted on a weekly basis to the BM

Commission account queries

Inform the sales support office of new appointments/terminations

on a monthly basis

Filing for manager

Paying of accounts

Capture and maintain marketers records on relevant

Sanlam systems

Supply wired information daily to manager

Draw outstanding premiums weekly

Answering of phone

Managing of store

Managing of cleaning staff

Direct clients as per their query to the various destinations

(Financial Adviser for advise, or Client Help telephone

for policy changes/queries)

Assist Financial Adviser while he/she is busy with a client

Make waiting client comfortable while the Financial Adviser

is busy

Provide information to existing Sanlam clients regarding the

current values of their policies (in the form of a statement)

Ordering and controlling of all perishables, stationary, forms,

brochures, cleaning materials for the store

Make sure brochures are updated and stacked at all times

Make sure all equipment is in working order

Reporting of faulty equipment and technical problems and follow

thereof

Allocation and control of all leads gathered for the Financial

Advisers

Event Management (Organise and control all mall exhibitions

and promotional marketing)

Controlling of all in-store competitions

Responsible for various reporting and record keeping

Responsible for the opening and closing of the store

Store OHS rep (as per OHS Act)

Store First Aider

Programmes Used : Lotus Notes

Word

Excel

PowerPoint

Intranet

Internet

E2 Financials

Microsoft Outlook

SAP

Reference : Bob Makgati

073-***-****

Sipho Mncwabe

071-***-****

Theo Buttress

072-***-****

Company : Sanlam Connect

Address : Randburg Square

Cnr. Pretoria & Sentrum Streets

Randburg

Position Held : Client Relations Administrator

Period Employed : 03 September 2007 to 31 December 2008

Duties : Answering of phone

Managing of store

Managing of cleaning staff

Managing of contract CRA

Direct clients as per their query to the various destinations

(Financial Consultant for advise, or Client Help Assistant

for policy changes/queries)

Assist Financial Consultant while he/she is busy with a client

Make waiting client comfortable while the Financial Consultant

is busy

Keep children occupied while parents are busy with the Financial

Consultant

Provide tea/coffee to the clients

Provide information to existing Sanlam clients regarding the

current values of their policies (in the form of a statement)

Ordering and controlling of all perishables, stationary, forms,

brochures, cleaning materials for the store

Make sure brochures are updated and stacked at all times

Make sure all equipment is in working order

Reporting of faulty equipment and technical problems and follow

thereof

Allocation and control of all leads gathered for the Financial

Consultants

Event Management (Organise and control all mall exhibitions

and promotional marketing)

Controlling of all in-store competitions

Responsible for various reporting and record keeping

Responsible for the opening and closing of the store

Store OHS rep (as per OHS Act)

Programmes Used : Lotus Notes

Word

Excel

PowerPoint

Intranet

SAP

Reference : Mark Strube

082-***-****

Company : Nashua Mobile

Address : Nedbank

135 Rivonia Road

Sandton

Position Held : Corporate Sales Co-Ordinator

Period Employed : 03 July 2006 to 31 August 2007

Duties : Hunting and farming of new deals

Accurate capturing of hunted customer details

Accurate completing of farmed customer details

Communication, process, and follow up on sales orders

Follow up on pending deals and rectify reasons for pend

Follow up on backorder handsets

Keep duplicate contracts for scanning

Keep updated customer information sheets

Customer communication/liason

General customer queries

Book faulty handsets in for repairs

Manage repair process

Interdepartmental communication

Effective and prompt reporting on any critical or important

aspects within written and verbal communication

Verification and authentication of customers

Administration/general office duties

Produce management reports

Process SIM swop requests

Ensure cessions are processed

Management of team inbox to escalate pending requests

Competency development in technology and products arena

Programmes Used : Cactus .Net

Word

Excel

Microsoft Outlook

Intranet

Internet

Reference : Jandri Coetzee

011-***-****

Company : African Communication Network/Motor Talk

Address : Unit 2, 20 – 15th Street

Eastgate Gardens

Marlboro North

Sandton

Position Held : Receptionist/Girl Friday

Period Employed : 17 June 2004 to 30 June 2006

Duties : Reception (meeting and greeting of customers)

Switchboard (answering of all incoming calls in a

professional manner)

After Sales Service

Customer Care

Confirmation of all Tracker appointments

PA to Marketing Executive

PA to Managing Director

Typing of sales minutes for the Managing Director

Diary management

Function co-ordinating

Creation of new customer accounts

Compiling presentations

Typing of quotes and general correspondence

Internal sales and quoting

General carrier of information

Communications to Dealers/Corporates

Referring customers to authorized fitment centres

Filing

General office duties

Programmes Used : Newage

Pastel Evolution

Word

Excel

Microsoft Outlook

Reference : Samantha Sarkis

079-***-****

Company : Weltevreden Park Veterinary Clinic

Address : Cnr JG Strydom and Tennis Roads

Weltevreden Park

Position Held : Receptionist and Administrator

Period Employed : 02 January 2003 to 31 March 2004

Duties : Admission of animals into hospital

Book consultations with customers

Capturing and updating of customer information

Updating of accounts

Stock take

Sales

Balancing of daily payments

Filing

General office duties

Programmes Used : Vet Pet 3

Reference : Vicky Reid

(011-***-****

Company : Progressive Systems College

Address : 26 Wessels Road

Rivonia

Position Held : Co-Ordinator

Period Employed : 02 April 2002 to 30 September 2002

Duties : Co-ordinating appointments for the consultants

Canvassing prospective customers

Tracking customer information

Tracking customer needs

General office duties

Programmes Used : Goldmine

Word

Microsoft Outlook

Reference : Patrick Moore

(011-***-****



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