Celeste McPeak
Business Owner
Oakfield, TN *****
**********@*****.***
I am seeking a long term career with the right fit. I’m a dedicated and responsible hard worker. I am honest and detail oriented. I am ready to commit my future to the right place where I can be grow and change.
Willing to relocate to: Jackson, TN - -
Authorized to work in the US for any employer
Work Experience
Live Ops Telemarketer Agent
liveops.com
January 2014 to Present
Designed orders through analysis and assessment of customer needs. Established trustworthy rapport with customers protecting consumers' rights. Abided legal obligation through reading all verbatim. Completed and dispositional orders promptly and correctly. Entrusted with credit card information as well as consumer personal information. Demonstrated and maintained professional communication through upbeat influence, tone of voice and confidence of product, motivating customers. Solved customer complaints through recommended resources and transfers to representatives. Produced achieved sales of main offers, up sells and down sells. Expanded sales and motivated customers through experienced knowledge of product. education through Live Ops University. Completed certification for diverse companies such as: Attributable, P90X, WWE, ProFlowers, and Pizza Hut etc. Machine Operator/Assembler
Pacific Manufacturing - Jackson, TN
March 2020 to March 2021
I placed bushings on calipers running them through the machine, through four processes and then packing them into totes. I checked inventory daily for production needs and inventory control. Skills- pallet jack, Material Supplier, maintaining machine throughout shift, greasing and calling maintenance, keeping up with paperwork etc.
Robotic Welder
Picker/Packer/Shipper
Kirkland's - Jackson, TN
November 2018 to January 2020
I learned to ship out and weigh orders with a customized packing system I picked orders over the entire warehouse and matched tickets for shipping. I can drive a sit down forklift and use pallet jack Quality Control, Material Supplier, Packer, Bailer etc
Education
Bachelor's in Organizational Management
Union University - Jackson, TN
2007 to 2009
Associate in General Studies
JSCC - Jackson, TN
1997 to 2000
Skills
• Leadership Experience
• Vendor Management
• Customer Care (10+ years)
• Floral Design
• Store Management Experience
• Microsoft Office
• Retail Management
• Sales Management
• Manufacturing
• Computer literacy
• Warehouse experience (10+ years)
• Basic math
• Quality Control
• Order picking (2 years)
• Packaging (2 years)
• Materials handling (2 years)
• Inventory control (10+ years)
• Pallet jack (10+ years)
• Patient monitoring
Assessments
Administrative Assistant — Highly Proficient
February 2020
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Highly Proficient
Reliability — Proficient
August 2019
Tendency to be dependable and come to work
Full results: Proficient
Food Service: Customer Situations — Proficient
February 2020
Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results: Proficient
General Mechanical Knowledge — Proficient
January 2020
Understanding and applying mechanical concepts and processes. Full results: Proficient
Sales Skills: Influence & Negotiation — Highly Proficient August 2019
Using influence and negotiation techniques to engage with and persuade customers. Full results: Highly Proficient
Receptionist — Proficient
August 2019
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Proficient
Work Style: Conscientiousness — Highly Proficient
March 2020
Tendency to be well-organized, rule-abiding, and hard-working. Full results: Highly Proficient
Receptionist — Highly Proficient
February 2020
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Highly Proficient
Sales: Influence & Negotiation — Proficient
March 2020
Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
Full results: Proficient
Work style: Reliability — Proficient
August 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
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