Gas Management Customer Service

806-***-**** PAUL S.SUAREZ-SOLORZANO *********@*****.***

OBJECTIVE

Seeking position Production, Manufacturing, Engineering and Quality. Strong and intellectual skills, creativity, attention to detail and passion can be applied to create a harmonious working environment and achieve professional and organizational goals.

My Goal is to help preserve our reputation by ensuring that our products and service are capable to drive sustainable growth.

PROFESSIONAL EXPERIENCE

The Air Conditioning Co. (03/20-12/21 )

Operational Manager, DC, Warehouse

Maintains receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personnel policies and procedures.

personal networks; participating in professional societies.

Complies with federal, state, and local warehousing, material handling, and shipping requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions.

Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols.

Controls inventory levels by conducting physical counts; reconciling with data storage system.

Maintains physical condition of warehouse by planning and implementing new design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement.

Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. Completes warehouse operational requirements by scheduling and assigning employees; following up on work results.Maintains warehouse staff by recruiting, selecting, orienting, and training employees.

Maintains warehouse staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.

Contributes to team effort by accomplishing related results as needed. Strategically plan and manage logistics, warehouse, transportation, and customer services

Directing, optimizing and coordinating the entire order cycle, Collaborate and negotiate with suppliers, manufacturers, merchants, and consumers, keep track of quality, quantity, stock levels, delivery times, transportation costs and efficiency

Arrange the warehouse, catalog products, plan routes and process shipments

Solving any problems or complaints that arise, Supervise, advise, and train warehouse staff

Meeting cost, productivity, accuracy, and punctuality goals

Maintaining metrics and analyzing data to assess performance and implement improvements

CIG Logistics Carlsbad NM (11/19-10/20 )

Operations Manager, Parts Manager DC. Warehouse Operations

Improve systems, processes and operational management best practices, Planning inventory and monitoring warehouse efficiency, Helping the organization's processes continue to comply with the law

Formulating strategic and operational objectives, Examine financial data and use it to improve profitability, Managing budgets and forecasts, Ensure that materials are delivered in a timely manner according to customer criteria.

Manages internal logistics: coordinate the efficient distribution of resources and tasks in order to avoid delays, errors and missing in the logistics of operations.

Budget management, cost centers. Compliance with metrics, Oriented, Coach with the team, a lot of thrust, Multifunctional. Improves systems, processes, and operational management best practices.

Monitoring and ensuring that programs are carried out and implementation of irreversible actions, analyzes information for decision making rrecruitment and training of warehouse staff

Maintains efficient production system to meet customer volume and quality requirements.

Lead continuous improvement using Lean Manufacturing tools to generate savings.

Ensures compliance with the preventive, predictive and corrective equipment maintenance program determined by manufacturing engineering. Monitor KPIs.

Manage overtime budget, Head Count, People from all over the areas.

Establish, implement, and execute strategies for compliance with plant operations policies and objectives.

focus on results, sense of urgency, effective in decision-making, growing under pressure, negotiator, proactive, delegate with results, empathetic and enthusiastic.

Strategically plan and manage logistics, warehouse, transportation, and customer services

Directing, optimizing and coordinating the entire order cycle, collaborate and negotiate with suppliers, manufacturers, merchants, and consumers, keep track of quality, quantity, stock levels, delivery times, transportation costs and efficiency, arrange the warehouse, catalog products, plan routes and process shipments, Solving any problems or complaints that arise, Supervise, advise and train warehouse staff

Meeting cost, productivity, accuracy, and punctuality goals, Maintaining metrics and analyzing data to assess performance and implement improvements, complying with ISO laws, regulations, and requirements, maintain accurate inventory of warehouse materials, Schedule and track incoming and outgoing shipment

Kostal Automotive, Wood & Metal Stamping LLC Las Vegas NV, Portland OR, Odessa TX, Queretaro MX. (04/16 –11/20)

Plant, Operations Manager – Maintenance advisor

Increased Productivity by 20% while simultaneously reducing head count by 10%

Improve reliability of new product development process, maintained company quality standards, Oversee the product manufacturing process to ensure quality.

Developed safety programs that reduce incidents by 80% in a year

Develop systems and processes that track and optimize productivity and standards, metrics and performance Maximized driver time and efficiency by revamping delivery schedules and workloads

Planning, leading, guiding, directing and managing all business-related activities within the plant

Providing approachability and developmental support to all levels of employees (approximately 450 within the plant)

Developing leadership qualities within employees through organized trainings and lectures

Developed of quality and production systems and processes focused to meet customer

Developed deep revision and updating all Quality documentation such as Control Plan, PFMEA, DFMEA, MTTR, MTBF, Process Flow Work Instructions, Quality Record, SOP, Visual Help, Inspection, and 8D s KPI s, kaizen/TPS/5S/Six Sigma/Lean. C-OTD S-OTD, SCIP and BBM, PPM

Actively participate in production meeting with manufacturing team for QA Performance Ability to work with hands and possess strong mechanical aptitude, Methodologies, Certified People, Training people, Coaching

Experience operating within and management of data and planning/scheduling within an ERP environment

Drive change initiatives, provide leadership, training and measurements to accomplish company goals and objectives

Implement strategies in alignment with strategic initiatives and provide clear sense of direction and focus

Ensure materials are properly tracked and allocated to each job for costing purposes.

Ensure time is properly tracked and allocated for costing purposes by scanning in and out of jobs as required.

Ensure a safe work environment by having personnel take pride in a well-organized and maintained production area

Ensuring production is cost effective and the products are made on time and with good quality

Ensure that proper WCB and OSHA standards are maintained and implemented providing input as a member of the

Occupational Health and Safety Committee Estimating costs and draft timescale for all job activities

Strong experience in such as a tape measure, calipers, dial indicators, micrometers, depth gauges, thread gauges, etc.

Oversee and work with Production personnel in all areas related to production including material handling, cutting, forming, burning, breaking, skid/container production, pressure vessel production, block assemblies, dispenser/panel assemblies, electrical, testing/run-in and detailing/paint boot, experience in steel related products

Oversee and coordinate with Production Foremen on specific assembly procedures such as compressor skid fabrication, heat exchanger (air or water cooled) assembly, compressor block assembly, priority gas management assembly, and motor control cabinet assembly. experience with controls/automation and associated electrical skills/knowledge.

ERP systems, SAP, UPS, Bill of Lading, BOM, Shipping and Receiving, Forklift Drivers

Evaluate and recommended ideal shipping methods, routs or carriers to meet parameters, specifications and cost. Negotiate Pprices with carriers, Maintain Customer service log and security files.

Greenbrier Rail Services. North Platte NE (07/15 – 04/16) Railroad and Automotive Industries

Operations, Maintenance and QA Manager ( Railroad and Automotive Industries)

Oversee railway and railroad operations

Under carriages and carriages assemble and operations

Oversee all plant operations and related support areas

Coordinate technical service activities across a broad range of internal and external assignments

Represent the company’s interests in dealings with suppliers and customers.

Oversee the product manufacturing process to ensure quality.

Actively participate in production meeting with manufacturing team for QA Performance

Accountable for manufacturing costs, quality and production quantities. Manage the effective use of production hours, skills, equipment and facilities.

Participate in planning production schedules, requirements and manufacturing controls as related to manufacturing operations and Revises electrical blueprints

Developed deep revision and updating all Quality documentation such as Control Plan, PFMEA, DFMEA, MTTR, MTBF, Process Flow Work Instructions, Quality Record, SOP, Visual Help, Inspection, and 8D s response on time to our customer

Developed of quality and production systems and processes focused to meet customer

Process, System Product Audit, Preparation, Performance, reporting, Fallow Up and closure, Fallow, up and Inspection of Working Machinery, medical machinery and devices

Internal and External auditing ISO-9001-2015, ISO/TS 16949, ISO-19011-2011 and ISO 27001:2013, 20000-1:2011 and Certified & Minority Business Enterprise (CMBE), Medium Time to Repair (MTTR), Medium Time Between Failures (MTBF)Work closely with the company’s plant management personnel to develop and implement strategies for operational improvement. Ensure efficiency standards for all operations are met.

Responsible for development of capital and other annual budgeting including evaluating the economic Value Added (EVA) and Return on Investment (ROI) impact for location.

Responsible for maintaining and managing established budgets throughout fiscal year to achieve financial goals

Cost and evaluate new technologies and recommend strategies for acquisition and implementation

Drive cost reduction and continuous improvement concepts and projects to achieve annual goals. Monitor and improve employee productivity and effectiveness related to Operations and maintain a commitment to employee involvement

Manage all aspects of plant safety, security and Consistently administer company rules, regulations and policies

Perform full range of managerial responsibilities which may include but not be limited to: interviewing, hiring, coaching and developing employees; planning, assigning and directing work; performance management; department budget

Durabox. S.A de C.V. Cd. Juarez, México. (05/13-07/15)

Operations Maintenance and QA Manager

In Charge of Manufacturing, Quality, Materials, Planning and Eng. Process developing

Responsible for being part of the hiring, de-hiring process using software like Meta4 and Jira, for Talent, compensation and Workforce Management

Our Software Meta 4, is used by our HR, Production and Project Management, to check Talent Matrix, Performance and Manufacturing Workforce Management for Recruitment, Training, Performance Management and Talent and Successions Planning on medical manufacturing

Developed deep revision and updating all Quality documentation such as Control Plan, PFMEA, DFMEA, MTTR, MTBF, Process Flow Work Instructions, Quality Record, SOP, Visual Help, Inspection, and 8D s response on time to our customer

Oversee customer need and requirements to develop effective quality control process

Device and review specifications for products or processes, set requirements for raw material or intermediate products for suppliers and monitor their compliance, Ensure adherence to health and safety guidelines as well as legal obligations.

Internal and External auditing ISO-9001-2015, ISO/TS 16949, ISO-19011-2011, ISO 27001:2013, 20000-1:2011 and Certified & Minority Business Enterprise (CMBE), Medium Time to Repair (MTTR), Medium Time Between Failures (MTBF)

Supervise Operators, Coordinator, Supervisors, Inspectors, Technicians and other staff and provide guidance and feedback. Oversee all product development procedures to identify deviations from quality standards

Developed of quality and production systems and processes focused to meet customer

Coordinate the training procedures for assembly of the above components required by CEC assembly staff to produce quality products. Using Software like Jira and Meta4 Software

Create SOP s, line and machine new processes, 5D s and Kanban. Kaizen Improvements, Training of Supervisor and Coordinators, Talking to clients and new clients (Customer Service)

QA, PPAP Approvals, Customer Approvals, Meet Requirements, Control Plans and Processed flows

Direct workers in electrical, electronic, Hydraulic systems, mechanical hydraulic and pneumatic valves maintenance and repair of machinery and equipment. Assist and direct workers in diagnosis of malfunctions in equipment and machinery.

Making Production plan for the day. Lead a team of 86 specialized personnel in production and Manufacturing.

Responsible for interviewing, hiring, management, and training of supervisor for production. coordinator, lead quality assurance, validation, subject matter experts, and operators

Responsible for coding, tagging, and maintaining accountability of over $150.000 Dlls of machinery and equipment.

Responsible for planning, organizing, and controlling the area of Manufacturing.

Approve the right products or rejects defectives. Responsible for total quality management and Finish goods

Approve the right products or rejects defectives. Keep Accurate documentation and perform statistical analysis

Solicit feedback from customers to assess whether their requirements are met. Submit detailed reports to appropriate executives

Foxconn Dell / Tri-Fusión / Arvato USA, Cd. Juárez, México. (11/09-5/13)

Project Manager (PMP) of Operations, Manufacturing and QA

Responsibility of the planning, procurement and execution of a project, in any domain of engineering. first point of contact for any issues or discrepancies arising from within the heads of various departments in an organization before the problem escalates to higher authorities

Developed new projects from scratch from start to end. Developed Project Plans

Managing the project Stakeholders, Managing Communication, Project Team, Risk, Schedule, Budget, Conflicts and delivery

Resource Estimate, Timescale, Investment, corporate agreement and funding, Implementation of management plan on to the project, team building motivation, risk assessments and change in the project, monitoring, stakeholder management, provide management and closing project

Oversee of Hiring and de-hiring of 136 specialized personnel in production and Manufacturing, as of Training and Coaching

Designed and managed full line of production and manufacturing of Rack and Stack Servers

Developed standard operating procedures and time production, resulting in efficient operations.

Responsible for interviewing, hiring, management, and training of supervisor for production. coordinator, lead quality assurance, validation, subject matter experts, and operators

Developed over 50 operations and production reports, resulting in 80% goal achievement, identification of operational inefficiencies, enhancing senior management/executing decision-making ability

Managed the design, assembly, programming, and validation of Dell servers and racks

Ensured efficiency by establishing time and work flows for the production line

Managed team hours and weekly time sheets

Developed deep revision and updating all Quality documentation such as Control Plan, PFMEA, DFMEA, Process Flow Work Instructions, Quality Record, SOP, Visual Help, Inspection, and 8D s response on time to our customer

Inspect final output and compare properties to requirements

Approve the right products or rejects defectives. Responsible for total quality management and Finish goods

Responsible for finished goods quality review and preparation for shipment

PSI Delphi RB XX Cd. Juárez, México. (11/05-03/09) Automotive Industries

Technical RAC Coordinator and Production and Manufacturing

Oversee and work with Production personnel in all areas related to production including material handling, cutting

Specifications and process for automotive manufacturing

Oversee all automotive Manufacturing process

Responsible for maintenance and repair of machinery and equipment at 10 plants within the company

Managed maintenance and repair warehouse

Oversaw Tool Crib and machinery warranties

Responsible for coding, tagging, and maintaining accountability of over $150.000 Dlls of machinery and equipment

Lear S.A de C.V, Cd. Juarez, México. (05/05-11/05) Automotive Industries

IT Tech. QC Tech and Production Supervisor.

Responsible for production and coordination all manufacturing quality control.

Supervise programs and schedules previously established and approved.

Automotive trim Headers and Production cutting process of leather reaching a consistent customer satisfaction

Trained 50 personnel in production, quality, and systems, Repaired computers and maintained Microsoft Office software

Established computer network and systems connectivity

Flextronics S.A. de C.V., Cd. Juárez, México. (01/00-04/05)

Manufacturing Coordinator

Responsible for manufacturing and coordinating over 10 lines of production for Lego Company

Coordinated the orientation, training, and integration of 60 new personnel in the company

Responsible for maintenance of over 45 computers to include hardware and software troubleshooting and replacing monitors

Programmed 50 computers from start to finish.

Responsible for planning, organizing, and controlling the independent purchasing and sales of electronic equipment

Managed, trained, and supervised 100 personnel in Sales

Designed sales web pages for the company, resulting in increased capability to market company products and improve sales figures

Responsible for programming over 100 computers, PCs and Laptops, to include Bios, Windows, and Microsoft Outlook

Responsible for booking outsourced services to different cities in México and abroad through customs

EDUCATION

B.A Industrial Engineering M.S Science and Tech. Associates ISS and IT Computer Tech

U.A.C.J, UTEP Western Technical College.

SKILLS

Bilingual English/Spanish

Oral and Written Communication

Manufacturing and Production

Operations Management

Team Leadership

Problem Solving/Analysis Inventory Management

Time Management Skills

Training and Skills Development

Agile Methodologies

Strategic Thinking/Operations Safety

ISO 27001 and 20000-1

Operations and Project Management

TECHNICAL CERTIFICATIONS

PMP, A+, Dell Administration, HP Administration, HP, Dell, Lenovo, ZEBRAS, HP Printers, Dell Printers, Dell Servers, Full Restoration CCNA, CCNP, MCP, MCDST, MCITP, MCSA, MCTS, Network +, HPUX, Windows 7, 8, Server 2003, 08, 12,

ADDITIONAL SKILLS AND CERTIFICATIONS

All Windows, All Office, CSS, C++, Java, Linux, SQL, Outlook, Putty, Cisco and Dell Switches, Fiber connections, HTT, PTT, Servers, Bios, Initial Setup, Programs and Hardware’s internet. Cat 5 and 6 wiring, DSS, Wireless, Blue Prints, SOP, FSRD, Notepad ++, PPT, and Software, Hardware. And Internet, DSS, Firewalls, watch guards, standing and sitting and electronic components and motherboards Strong Knowledge of ISO Certifications Full Understanding SOP, Blue prints, Manufacturing and Production, QA Knowledge reports, Meta4, and Jira HR and Manufacturing Software. Full understanding 5S, top Lean Six Sigma Black Belt, Star K, Kanban. SDLC, DMAIC. Methodologies, DMADV, DFS, ISO 27001:2013, 20000-1:2011 and Certified & Minority Business Enterprise (CMBE), Medium Time to Repair (MTTR), Medium Time Between Failures (MTBF)

Pneumatic Valves, Cylinders, Hydraulic System, Medical devices

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