Customer Representative Service
Resume:
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CONTACT
EMAIL:
*********@*****.***
PHONE:
ADDRESS:
**** ******** ** *********, *****
EDUCATION
SOUTHBRONX HIGHSCHOOL
bronx
High School Diploma (Jun 2007)
ADDITIONAL SKILLS
Experienced with Microsoft and teams
Very empathic, sympathetic, and nonunderstanding
Customer service
CAREER OBJECTIVE
Results-oriented professional with 3 months of experience and a proven knowledge of customer communications, customer satisfaction, and conflict resolution. Aiming to leverage my skills to successfully fill the Customer Service Representative role at your company.
EXPERIENCE
Customer Representative
fiserv, kissimmee Apr 2022 - Jun 2022
Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships.
Remained open to feedback from supervisor and peers to build and improve skills set.
Utilized automated systems to log and retrieve call information.
Responded to telephone inquiries and complaints following standard operating procedures.
Maintained logs and documentation to detail key information regarding incoming and outgoing calls.
Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.
Updated and maintained database with accurate customer information and timely data entry.
Addressed customers courteously using suitable methods and problem-solving skills.
Determined charges for services requested and arranged for billing.
stelrie proccessing tech
orlandon health, kissimmee, FL / Oct 2014 - Apr 2022
Checked sterile supplies ensured that are not outdated.
Cleaned instruments to prepare for sterilization.
Organized and assembled routine and specialty surgical instrument trays and other sterilized supplies, filled special requests as needed.
Examined equipment to detect leaks, worn and loose parts and other indications of disrepair.
Stocked crash carts or other medical supplies.
Maintained records of inventory and equipment usage and order medical instruments and supplies when inventory was low.
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CHUANCEY MALDONADO
CUSTOMER SERVICE REPRESENTATIVE
Contact this candidate