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CONTACT

EMAIL:

adrcot@r.postjobfree.com

PHONE:

863-***-****

ADDRESS:

**** ******** ** *********, *****

EDUCATION

SOUTHBRONX HIGHSCHOOL

bronx

High School Diploma (Jun 2007)

ADDITIONAL SKILLS

Experienced with Microsoft and teams

Very empathic, sympathetic, and nonunderstanding

Customer service

CAREER OBJECTIVE

Results-oriented professional with 3 months of experience and a proven knowledge of customer communications, customer satisfaction, and conflict resolution. Aiming to leverage my skills to successfully fill the Customer Service Representative role at your company.

EXPERIENCE

Customer Representative

fiserv, kissimmee Apr 2022 - Jun 2022

Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships.

Remained open to feedback from supervisor and peers to build and improve skills set.

Utilized automated systems to log and retrieve call information.

Responded to telephone inquiries and complaints following standard operating procedures.

Maintained logs and documentation to detail key information regarding incoming and outgoing calls.

Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.

Updated and maintained database with accurate customer information and timely data entry.

Addressed customers courteously using suitable methods and problem-solving skills.

Determined charges for services requested and arranged for billing.

stelrie proccessing tech

orlandon health, kissimmee, FL / Oct 2014 - Apr 2022

Checked sterile supplies ensured that are not outdated.

Cleaned instruments to prepare for sterilization.

Organized and assembled routine and specialty surgical instrument trays and other sterilized supplies, filled special requests as needed.

Examined equipment to detect leaks, worn and loose parts and other indications of disrepair.

Stocked crash carts or other medical supplies.

Maintained records of inventory and equipment usage and order medical instruments and supplies when inventory was low.

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CHUANCEY MALDONADO

CUSTOMER SERVICE REPRESENTATIVE

Contact this candidate