Machine Operator Customer Service

Francisco rodriguez

**** ** **** **. ******, TX *7379

Cell: 713-***-**** ***********@*****.***

To secure a position for a data and voice communication in a reputed company that utilizes my experience in data and voice terminating, and installation for the benefit of the company.

Customer Service ● Excellent troubleshooting skills ● Process Improvement ● Complex Problem Solving● Training and Developing ● Knowledge of data network cabling

PROFESSIONAL EXPERIENCE

Remodeling/Contractor

M & G Trims Houston, TX February 2014 to Present

●Installing and remaking cabinets

●Remodeling homes, Installing tile, Framing, Flooring and Painting

●Constructed safety provisions, including scaffolding, gang ladders, perimeter railings, fall protection and temporary covers

●Built and hung custom doors and frames

●Operated electric cordless and hammer drills and cutting torches

●Developed proficiency in stain-grade trim work, hanging doors and drilling and setting door hardware

●Followed established job site safety regulations and maintained and a safe and clean work area

Driver/Panel Tech

Advantage Office Products Houston, TX January 2010 - December 2013

●Deliveries to residential/commercial customers

●Artwork delivery and installation for simple and complex pieces

●Ceilings

●Demountable Walls

●Installation of Modular Systems

Machine Operator & Shipping/Receiving March 2007 – December 2009

Dial Electric Company Houston, TX

●Reads blueprint, job order, tooling instructions, or standard charts to determine product specifications, work holding arrangement, cutting speeds, feed rates, and cutting tools to be used.

●Attaches specified chuck or chuck jaws to headstock.

●Moves controls, cams, and stops to set rotation speeds and feed rates and to control tool and work piece movement for specified operations.

●Lifts work piece manually or using hoist, and positions and secures it in chuck.

●Turns hand wheels to position tools in relation to work piece.

●Turns valve handle and directs flow of coolant against tools and work piece.

●Starts machine, and moves controls to adjust positions and movements of tools during machine operation.

●Verifies conformance of turned work pieces to specifications.

●Decides on station and timing of each operation to assure efficient use of tools and time.

●Computes such data as dimensions, rotation speeds, and feed rates.

Lead Cable Tech August 2000 – December 2006

Texas Cabling & Insallation Houston, TX

●Leadman for different crews

●Safefty first/Specializing date, voice, fiber optics and conduits

●Installed fire alarms, security cameras and phone lines

●OSHA certifications – Scissor Left, JLG, Box Truck, Aerial Lift Operator

●Physically install Category 3, Category 5, Enhanced Category 5, Category 6, Category 6e,

●Category 6A, Fiber Optic Structured Cable Distribution Systems, and Access Control

●Installation of outlets, pulling cable, fire stopping and pre-termination including organizing,

●forming, dressing and labeling cables to industry standards

●Terminate, assemble and install 8-pin modular connectors and coaxial connectors, light crimp

●connectors and optical fiber ST, SC and LC ceramic connectors

●Accurately test and save copper and fiber (multimode and single mode) cables to required

●certification parameters utilizing appropriate test equipment as required

●Diagnose and correct copper and optical fiber problems

●Removal and demolition of abandoned cables

●Possess a basic knowledge of Access Control Systems and cable requirements. Ability to install

●Access control devices, knowledge of low voltage power supplies.

●Maintain and reference industry standards including ANSI, EIA/TIA, and local and National

●Electric Code

●Perform site surveys, read and use blueprints and floor plan and conduct visual site inspections

●Determine closet and equipment layouts and install closet hardware including backboards,

●connecting blocks, racks, patch panels and fiber enclosures, and balance video equipment

Shipping Clerk June 1994 – August 2000

Excel Logistics Houston, TX

●Obtain and process product orders, including receiving deliveries, registering them and distributing packages and letters within the company

●Place merchandise in a warehouse or storage facility by packaging, lifting items as necessary, operating forklifts and pallet jacks for large goods

●Maintain the company stockroom through organizing, cleaning and cataloging items on a regular basis

●Schedule large shipments and plan logistics to ensure that there is sufficient storage space for incoming items and staff on hand to manage the shipments

●Trouble shoots shipping issues and customer complaints that arise and work to solve them

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