Customer Service Billing Specialist

Sondra Nall

Austin, TX *****

************@*****.***

+1-512-***-****

Work Experience

Accounts Receivable, Sales

Seda France, Inc - Austin, TX

**** ** *******

*Entering Sales Orders, Billing

*Deposits, Credit Card Charges, Collections

*Inventory Control

*Sales

*Customer Service

Billing, Collections, Sales

Seda France, Inc - Austin, TX

2014 to 2020

*Billing Clients

*Collections

*Deposits

*Sales

Billing Specialist, TXHML Service Coordinator

Seda France, Inc - Austin, TX

2005 to 2013

*General Revenue Program hired billed MRA and maintained employee client records

*Medicaid, Dental and Adaptive Aid Billing & Payment for HCS and TXHML waiver programs

*Communicating with DADS to ensure payments and resolve billing and Medicaid issues

*Conducted desk reviews for billing and payments to ensure quality and procedures are followed

*Entered IPC's and MMRC's and any and all revisions

*Weekly financial reports

*TXHML Service Coordinator for individuals with intellectual disabilities

*Worked with clients/families, community MHMR centers and private providers to enroll and write Implementation plans and monitor progress

*Utilized community resources to assist clients/families and providers with education, training and Advocacy

*Hired and monitored employees for community support program

*Assisted clients and families in facilitating services on IPC finding Doctor's, Therapist, Day-Habs, Jobs, Housing, etc.

*Monthly visits, monitoring and reporting of client's progress Sondra Nall Caregiver

TX - Austin, TX

2001 to 2005

Cared for Elderly and Handicapped individuals

*Assisted elderly and handicapped individuals with personal needs

*Bathing, cooking, cleaning and errands

Credit Manager

Mechanical Reps, Inc - Austin, TX

1991 to 1999

*Processing of payables and receivables

*Customer billing

*Reconciliation of vendor statements

*Daily deposits

*Bank statement reconciliation

*General ledger entries

*Assisted with financial preparation

*Inventory control

*Processed credit applications

*Heavy collections

*Filed monthly lien notices

*Processed employee commissions for pay

*Handled employee insurance and profit sharing programs Education

High school diploma

Skills

• General Ledger Accounting

• Accounts Payable

• Accounts Receivable

• Account Reconciliation

• QuickBooks

• Order Entry

• Developmental Disabilities Experience

• Journal Entries

• Bank Reconciliation

• Office Management

• Microsoft Excel

• Accounting

• 10 key calculator

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