Customer Service Property Manager

Edith Evans

252-***-**** **************@*****.***

WORKFORCE DEVELOPMENT PROFESSIONAL

SUMMARY STATEMENT

A dedicated and compassionate workforce development professional with 20 plus years of knowledge and experience in matching candidates to employers, contract negotiation, and analyzing evidence. Possesses excellent organizational and motivational skills with proven outcomes in meeting or exceeding personal and professional goals. A self-starter who is ambitious and capable of working with a team or individually, with little to no supervision

SKILLS

Customer Service

Management

Notary Public

Case Management

Facilitation

Relationship Management

Presentation Skills

Public Relations

Recruiting

Project Management

Negotiation

Transcription

Information Security

Documentation review

WORK EXPERIENCE

03/2015-03/2022 Career Advisor NC Dept. of Commerce Elizabeth City, NC

Matched customers to employer open positions

Built strong relationships with clients and employers for quality placements

Counseled applicants on improving self-awareness and suggested areas of development for setting positive and achievable objectives.

Conducted interviews and inputted all relevant information into the computer system.

Utilized database for researching job orders for possible referral.

Provided career development assistance and referred to supportive services.

Contacted businesses by phone and in-person to discuss job listing and general services on behalf of customers.

Planned, promoted, reviewed, and evaluated services.

Advocated employment for customers with the business community and industry.

Completed job orders, input data, and interviewed job seeker customers.

Interacted with various businesses to promote hiring events

Designed and facilitated workshops

Notarized documents for customers

Marketed and advertised events with success

09/2014-02/2015 Property Manager Rivers Landing Development Elizabeth City, NC

Maintained property rentals through advertising and filling vacancies

Negotiated and enforced leases while maintaining and securing premises.

Attracted tenants by advertising vacancies and obtaining referrals from current tenants.

Explained advantages of location and services, and showing units.

Accomplished financial objectives by collecting rents, paying bills, forecasting requirements, preparing the annual budget, scheduling expenditures, analyzing variances, and initiating corrective action.

Maintained property by investigating and resolving tenant complaints, enforcing rules of occupancy, inspecting vacant units and completing repairs, planning renovations, contracting with landscaping and snow removal services •

Maintained building systems by contracting for maintenance services and supervising repairs.

Enforced occupancy policies and procedures by confronting violators.

Prepared reports by collecting, analyzing, and summarizing data and trends.

03/2012-09/2014 Magistrate State Department of Justice Elizabeth City, NC

Presided over various cases involving complex family law, criminal, and civil matters.

Determined the merits of cases, heard and evaluated the evidence and witness credibility, analyzed laws and rules, made findings of fact and conclusions of law, and issued oral or written decisions and orders to resolve cases.

Completed pretrial duties, including arraignments, conducting settlement and scheduling conferences, and handling dispositive motions.

Issued warrants, set bail, performed marriages, held small claim court, originated governor's warrants, and handle the process of releasing defendants.

Managed proceedings as an independent neutral responsible for the creation of records.

Swore in of witnesses and acted as a Notary Public to oversee the proceeding of the courtroom

Management of digital and physical exhibits including maintaining custody of important physical documents

Chronicled accurate and detailed annotations of case events and terminology to serve as a guide for subsequent transcription and certification

Utilized audio on digital recording during proceedings

EDUCATION

Elizabeth City State University - Elizabeth City, NC

Bachelor's degree in Business Administration/Management

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