Rebecca A. Ball

Phone: 520-***-****

Tucson, Az 85756

adrcjs@r.postjobfree.com

Experience: Superior Water Treatment

**** * ******** ****, ****** Az 85712

Sales

**/*/**** - *******

Palm Court Inn

4425 E. 22nd St, Tucson Az 85711

(No longer in business, SOLD on Oct 22nd, 2019)

Office Manager/Leasing

6/11/2002 – 08/10/2019

Involved in all aspects of operating an extended stay lodging business; Primary duties included, but are not limited to the following:

Check in new tenants, run background checks prior to issuing room keys.

Process, input and maintain tenant files confidentially.

Receive cash & credit card payments from tenants, write receipts for payments, create invoices using QuickBooks accounting software.

Sort large amounts of mail daily, accept & sign for all packages, notify tenants of any mail or packages.

Administrative support duties such as copying, modern filing, faxing, answer multi line-high volume calls, order all office supplies, collate sign-in contract packets, recordkeeping practices and procedures.

Computer proficiency with Microsoft Office Suite software, especially word processing and spreadsheet applications.

Resolve guest and team member complaints in a pleasant and level-headed manner.

Process employee time cards.

Maintain several spreadsheets such as: length of stay for each guest, guest’s vehicle’s in the parking lot, furniture inventory, pest control treatments, room inspections, additional furniture that guests have requested put in their room, etc.

Order all furniture and schedule delivery.

Supervise maintenance personnel.

Receive and process work order requests from tenants.

Balance & maintain petty cash drawer, and prepare bank deposit’s daily.

Process & administer all written writeups when rules are not being followed, as well as Stay Termination’s.

Copy all office & maintenance forms or correspondence.

Inspect rooms after each guest checks out, to approve & process security deposit refunds.

Work with non-profit organizations, to help find financial assistance, and with T.U.S.D, when some students and their families have fallen on hard times.

Education: Pima Community College, Tucson, AZ

2008

QuickBooks

2004 - 2005

MS Word

MS Excel

MS PowerPoint

Keyboarding/Touch Typing

Internet Explorer

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