Roland Fernandez
**** ********** ****** *********, ** 94565 Phone: 510-***-**** Email: ******.*********.**@*****.***
An experienced professional looking for a position where I can use my acquired skills and abilities in a progressive and challenging environment
Areas of Expertise
Excellent organizational skills • Time Management • Problem Solving • Microsoft Office (Word, Excel, PowerPoint,
Outlook) • Verbal Communication • Written Communication • Excellent customer service skills • Ability to learn new things rapidly and adapt to new environments • First AID/CPR Experience • Enthusiastic • Ability to remain calm in high
pressure situations • Travel Consultant • Extensive knowledge of transportation • Navision 6 • AS 400 System/Profit Sense • Warehouse Management System
PROFESSIONAL EXPERIENCE
Fernandez Travel Service 03/2012–Present
Manager/Travel Consultant
Determining each client's requirements, including destinations, length of stay, and transit time.
Ensuring that clients pay the deposit before you commence with bookings.
Informing clients about the cancellation policy, including salient dates and all penalties.
Ascertaining and adhering to the available budget.
Selecting the most appropriate transport based on the available finances, requisite departure and arrival times, and preferred duration of transit.
Wine Warehouse 08/2018–10/2018
Warehouse Lead
Ensure the warehouse operates at peak efficiency, with customer satisfaction being the primary goal, by supervising, organizing, directing, and training warehouse employees and establishing, monitoring, and managing operation goals
Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory management, gate processes, and shipping
Train and manage a warehouse team to solve day-to-day operational issues and reach short- and long-term performance goals
Oversee daily operations, while controlling and managing inventory and logistics
Manpower Staffing @ Bauer Pilco 04/2018–06/2018
Inventory Coordinator
Assist in processing adjustments and transfers as necessary
Responsible for receiving incoming products inventory, stores items in clearly designated locations and bins
Responsible for packaging and shipping saleable inventories and demo/samples and Sales Force using FedEx and UPS software
Review all adjustments with the Inventory Supervisor before submitting to Accounting for posting
Manpower Staffing @ Melissa & Doug 07/2016–03/2017
Warehouse Manager
Audit and report inventory while making recommendations on which items to order and restock
Manage warehouse associates, monitoring work and ensuring the safe use of warehouse equipment
Establish warehouse practices and protocols to achieve an efficient warehouse
Set warehouse and team goals in collaboration with executive management and other team leads
United Parcel Service 07/2013–03/2016
Teamster Local #665 Car Washer
Responsible for retrieving line up schedule for the shift, adjusting vehicles making sure they correspond with the lineup schedule
Ensure each vehicle is in compliance safety in accordance to DOT
Responsible for reporting all non-compliance issues to Mechanic Supervisor in order to fix or have repairs completed
Responsible for fueling and checking water oil for each vehicle along with running each vehicle through Car Wash Tunnel
Maclaren N.A. Inc. 03/2010–05/2013
Warehouse Manager
Audit and report inventory while making recommendations on which items to order and restock
Manage warehouse associates, monitoring work and ensuring the safe use of warehouse equipment
Establish warehouse practices and protocols to achieve an efficient warehouse
Set warehouse and team goals in collaboration with executive management and other team leads
Coca-Cola Enterprises 03/2008–07/2008
Bulk Warehouse Supervisor
Managing, evaluating and reporting on warehouse productivity.
Tracking and coordinating the receipt, storage, and timely delivery of goods and materials.
Ordering supplies and maintaining suitable inventory levels.
Checking orders, bills, items received, inventory, and deliveries for accuracy.
Creative Lithographs Inc. 07/2000–11/2007
Production, Warehouse & Bindery Manager
Establish and maintain effective business relationships with customers and vendors
Manage all inbound/outbound domestic/international freight and small package parcels
Responsible for scheduling and managing outside bindery companies for various projects
Provide assistance to customers with work orders to ensure proper specified details
Successfully negotiated rates with key trucking/shipping vendors