Medical Assistant Customer Service

Shamirah Williams

**** ***** ******** ******

Greenwood,Indiana 46143

463-***-****

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Education

**** ******** ****** ******* (Medical Assisting) Indianapolis, IN Skills include:

• Medical Terminology

• Externship- IU Health Physicians

• Medical Office Procedures

• Medical Records and Insurance

• Electronic Health Records

• Injections

• Patient Education

• Customer Service

Certifications

• Certified Clinical Medical Assistant

• CPR/AED/First Aid

• TB

Work Experience

08/2021 – Present Franciscan Physician Health Indianapolis, IN Medical Assistant – Duties include:

Greeting patients, preparing exam areas, EMR, assisting in procedures, customer service, scheduling patients, front office duties, etc. 06/2019 – 08/2021 IU Health Physician- Epler Parke Indianapolis, IN Medical Assistant – Duties include:

Greeting patients, preparing exam areas, document care of patient via EMR, prepare and administer medications and immunizations and providing patient education, etc. 04/2018 – 11/2019 Together Homecare Greenwood, IN

Home Health Aide – Duties include:

Range of motion, errands, and observing physical and mental condition 04/2018 – 10/2018 Five Star Senior Living Indianapolis, IN 01/2016 – 07/2016

Resident Assistant – Duties include:

Escorting to activities, medication reminders, and teamwork

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