Projects Manager Project
Resume:
Allen L. Prince
Germantown, MD
*****.*.******@*****.***
Executive Summary
Results-driven operations executive with more than 25 years of progressive leadership experience producing
results for businesses and clients across diverse industries, including healthcare, technology,
telecommunications, energy, and software manufacturing. Skilled strategist who has successfully increased
organizational value, improved P&L, and implemented positive change through the development of
long-range plans. Strong tactical leader with broad foundation of experience leading every functional area of
business, including operations, sales, customer relations, supply chain, finance, expense management,
product development, systems implementation, procurement, and risk management.
● Process Improvement ● Project Management ● Supply Chain
● Performance Management ● Risk Management ● Vendor Management
● Strong Business Acumen ● Strategic Planning ● Customer Relations
TECHNICAL EXPERTISE:
Network Management - Firewall Architecture -Avaya PBX
VMWare – Hyper-V - Contractor Management - SQL Server -
Technical TRIAGE processes - Data architecture
Career Highlights
Leadership
● Initiated, developed, and implemented strategy for businesses across multiple industries and
functional areas, including operations, product development, sales & marketing, technology and
compliance. Results include growing company revenue and increasing company profits year over
year.
Operations Expertise
● Successfully led and developed operating infrastructure for small and mid-sized companies across
diverse industries. Results included implementing vendor and supply chain changes that reduced
costs each year, implementing company-wide performance metric and expense management systems,
and leveraging the data in the development of product pricing models
Program Management
● Led multiple, company-wide program management initiatives designed to increase sales, open new
markets, improve customer relations, reduce expenses, improve performance, ensure compliance, and
add value to the organization.
Business Acumen
● As business partner and entrepreneurial leader, leveraged strong foundation of experience across all
functional areas of the business, including operations, finance, technology, sales, and risk
management, to improve P&L and create long-term organizational value.
Page 2 - Prince
Professional Experience
Computer Instruments, Inc., Overland Park, KS 2006-Present
Vice President of Operations - Project Manager - Implementation Support Director
● Vice President of Operations / Support Director for $2.5 million software development company,
including operations management, product development and support, project management, and global
vendor management. Successfully migrated operations from corporate presence to remote cloud
infrastructure. Ensured 5 - 9’s SLA compliance. Responsible for iterative infrastructure improvement.
Jay McConnell Construction Inc., Overland Park, KS 2004-2005
Operations Director - IT/IS Director - Site Superintendent
● Responsible for operations and IT/IS functions for general contractor, including serving as site
superintendent, drafting, negotiating, and managing AIA contracts for subcontractors, and leading
construction projects.
Computer Instruments, Inc., Overland Park, KS 2002-2004
Support Department/National On-Site Installation
● Led company software deployment for nation wide deployments.
Aquila/Utilicorp United, Kansas City, MO 1992-2002
Non-Regulated ServiceOne Administrator
Project Manager (2000-2002)
Operations Director (1997-2000)
Branch Special Projects Manager (1995-1997)
Regional Operations Manager (1992-1995)
● Led operations for multiple locations across seven states, including selecting and developing
management teams, managing operational drivers of the company’s P&L, establishing company-wide
performance metric systems, quality and process management and maintaining safety and
environmental compliance.
A INC (A Better Appliance), Pittsburgh, PA 1982-1992
Owner/Management Partner
● Led and developed HVAC/Appliance repair business processes with satellite operations across 5
states. Hired and trained technical and operational management. Responsibility for Divisional
Training Program and P&L.
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