Allen L. Prince

Germantown, MD

913-***-****

adrc9j@r.postjobfree.com

Executive Summary

Results-driven operations executive with more than 25 years of progressive leadership experience producing

results for businesses and clients across diverse industries, including healthcare, technology,

telecommunications, energy, and software manufacturing. Skilled strategist who has successfully increased

organizational value, improved P&L, and implemented positive change through the development of

long-range plans. Strong tactical leader with broad foundation of experience leading every functional area of

business, including operations, sales, customer relations, supply chain, finance, expense management,

product development, systems implementation, procurement, and risk management.

● Process Improvement ● Project Management ● Supply Chain

● Performance Management ● Risk Management ● Vendor Management

● Strong Business Acumen ● Strategic Planning ● Customer Relations

TECHNICAL EXPERTISE:

Network Management - Firewall Architecture -Avaya PBX

VMWare – Hyper-V - Contractor Management - SQL Server -

Technical TRIAGE processes - Data architecture

Career Highlights

Leadership

● Initiated, developed, and implemented strategy for businesses across multiple industries and

functional areas, including operations, product development, sales & marketing, technology and

compliance. Results include growing company revenue and increasing company profits year over

year.

Operations Expertise

● Successfully led and developed operating infrastructure for small and mid-sized companies across

diverse industries. Results included implementing vendor and supply chain changes that reduced

costs each year, implementing company-wide performance metric and expense management systems,

and leveraging the data in the development of product pricing models

Program Management

● Led multiple, company-wide program management initiatives designed to increase sales, open new

markets, improve customer relations, reduce expenses, improve performance, ensure compliance, and

add value to the organization.

Business Acumen

● As business partner and entrepreneurial leader, leveraged strong foundation of experience across all

functional areas of the business, including operations, finance, technology, sales, and risk

management, to improve P&L and create long-term organizational value.

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Professional Experience

Computer Instruments, Inc., Overland Park, KS 2006-Present

Vice President of Operations - Project Manager - Implementation Support Director

● Vice President of Operations / Support Director for $2.5 million software development company,

including operations management, product development and support, project management, and global

vendor management. Successfully migrated operations from corporate presence to remote cloud

infrastructure. Ensured 5 - 9’s SLA compliance. Responsible for iterative infrastructure improvement.

Jay McConnell Construction Inc., Overland Park, KS 2004-2005

Operations Director - IT/IS Director - Site Superintendent

● Responsible for operations and IT/IS functions for general contractor, including serving as site

superintendent, drafting, negotiating, and managing AIA contracts for subcontractors, and leading

construction projects.

Computer Instruments, Inc., Overland Park, KS 2002-2004

Support Department/National On-Site Installation

● Led company software deployment for nation wide deployments.

Aquila/Utilicorp United, Kansas City, MO 1992-2002

Non-Regulated ServiceOne Administrator

Project Manager (2000-2002)

Operations Director (1997-2000)

Branch Special Projects Manager (1995-1997)

Regional Operations Manager (1992-1995)

● Led operations for multiple locations across seven states, including selecting and developing

management teams, managing operational drivers of the company’s P&L, establishing company-wide

performance metric systems, quality and process management and maintaining safety and

environmental compliance.

A INC (A Better Appliance), Pittsburgh, PA 1982-1992

Owner/Management Partner

● Led and developed HVAC/Appliance repair business processes with satellite operations across 5

states. Hired and trained technical and operational management. Responsibility for Divisional

Training Program and P&L.

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