Customer Service Sales Executive
Resume:
*.*.***********@*****.*** +569******** Los Romerillos 1096 Valparaiso, Chile
https://instagram.com/beautynailsplacilla?utm_medium=copy_link JOHANNA MONTECINOS
PROFESSIONAL
SUMMARY
Manicurist able to guarantee high levels of customer satisfaction. With experience in beauty salon establishments and a solid knowledge of the products offered. Able to collaborate with co-workers to provide excellent service.
Commercial Saleswoman with extensive experience in retail companies. Able to assume responsibilities and perform a Product or Service analysis to make the best decision. With optimal skills to foster relationships with customers through careful communication aimed at guaranteeing their loyalty. Professional with an excellent organizational capacity and a good knowledge of tangible and intangible sales area and. Able to register and control inventory and offer solid customer service, including the solution of possible incidents. Looking for a new job opportunity as a sales agent or customer service.
10/2021 - 10/2021
Manicure Integral : beauty
Art Manicure & Make Up - Viña Del Mar
03/2015 - 12/2018
Superior Technician Vitrinism And Ambience : Design and Decoration Duoc Uc - Viña del Mar
10/2021 - Current
Manicurist
Beauty Nails Placilla - Valparaiso, Valparaiso
Application of artistic techniques in nails such as gel and polygel
Conditioning the skin around the nails with oils and creams.
Trimming, profiling and polishing of nails.
Drawings and artistic compositions on nails.
Application of nail extensions and repairs.
In charge of the development and planning of the area.
Responsible for the layout, development and cohesion of the company's marketing strategy.
Design, production and maintenance of digital content.
Social media management.
11/2020 - 09/2021
Corporate Sales Executive
Attentive - Valparaiso, Valparaiso
Responsible for the sales cycle, from its creation to the complete closing of the sale.
Multichannel communication with customers to offer the products and news of the company.
Consultative sales approach to understand the needs and priorities of customers to offer them valuable solutions.
Customer service and advice.
Proactivity and careful attention to the client for the achievement of the objectives set.
Management and documentation of relevant information in the computer system.
Accounting of invoices and reconciliation of bank movements.
Compliance with applicable regulations in daily work. FORMATION
EMPLOYMENT
HISTORY
10/2018 - 12/2019
Personal shopper
Italmod - viña del mar, Viña del mar
Personalized image advice to know the garments, colors, accessories, etc. that best suit the client.
Commitment to the client to achieve their objectives in terms of personal image.
In charge of all the management of purchases such as returns, exchanges and even arrangements in garments.
Identification of the client's needs and emotions related to their wardrobe and image.
Advice to the customer in the purchase of items of [Type] and [Type].
Analysis of the morphology of the client to find the style of cut, hairstyle and color that best suits them.
It helps in the preparation of fashion events or weddings to get a suitable image and style.
Support to the client so that they know each other better and get the most out of their strengths.
Consultations on protocol, dress code, etc. for certain jobs and companies.
Search for the style of each client to project the image with which they identify.
Application of marketing and negotiation techniques.
Listened to the needs and desires of customers to identify and recommend optimal products.
He worked diligently to meet or regularly exceed special goals, including credit card applications, special donations, and product-specific promotions.
He employed product knowledge, sales skills, and customer interaction to drive cross-selling product sales and promotions.
He efficiently managed cashier operations, including scanning items, processing payments, and issuing receipts.
He monitored clients for safety-related danger signals and raised issues with management.
Maintained up-to-date knowledge of sales, payment policies and security standards of the establishment.
Realization of the opening and closing of the business, including the ignition of the equipment and the closing of the box.
Payment at the checkout and by phone, by credit card and in cash. Aimara Beltrami
Attentive Supervisor
**********@******.***
Camila Donoso
Store manager italstore viña park
Phone: +569********
*************@*****.***
SKILLS
Learning ability
Elaboration of artistic
compositions on the nails
Good manners on the phone
Sales techniques
Gel nail application
Customer advice
Cross-selling techniques
Skills for persuasion
Business Development
Gift of people
Social media management
Advice to clients
Analytical mindset
Office management
CMR Management
Money management
Payment process
Merchandising experience
Employee Training
Opening and closing of the store
.
REFERENCES
Contact this candidate