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General Practitioner Customer Care, administration

Location:
Johannesburg, Gauteng, South Africa
Posted:
June 11, 2022

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Resume:

AREAS OF EXPERTISE

OBJECTIVES

I am a graduate student majored in Marketing Management

and Sales at the University of Johannesburg. My vision is to first work in a Multi-National Marketing Industry where I can exercise my skills and knowledge. Once achieved, I would like to on my own business to bring meaningful ideas and with the use of enhanced technology.

SKILLS

Self-motivated professional with diverse ability and proven experience in the areas of Communication, Sales and Marketing, Customer Relationship, Management, Digital Marketing, Branding, Sales Strategies etc.

A leader and result oriented person with an ability to motivate workforce towards achieving objectives. Have good

Interpersonal communication and Customers Service skills I recently obtain my Google certificate in Digital Marketing. I was privilege to design a website (intermediary) for a small business as one of assignment and obtained an outstanding percentage. Creative, Microsoft Office and Good X software. 82%

90%

85%

80%

100%

90%

87%

85%

Google Analytics

Gathering And Interpreting Data

Social Media Marketing

Sales Strategy

Communication

Customer Relation

Digital Marketing

Branding

PROFILE

As Marketing Personnel, I develop and

oversee marketing campaigns to promote

products and services. My role as a marketing

personnel encompasses creative, analytical,

digital marketing, Branding, communication

and administrative responsibilities.

The details of my role vary depending on

the type and size of employer, as well as

the industry. As a Marketing Executive I

like to work close with other employees in

areas such as advertising, marketing

research, production, sales and

distribution.

DIGITAL AND ONLINE MARKETING

My role typically also involves a great deal of

digital and online marketing work, as

employers will typically operate a website and

social media accounts. As such, marketing

executive may need to look at analytics and

come up with appropriate courses of action,

produce written and multimedia content and

manage pay-per-click (PPC) and

programmatic advertising. As such, my

familiarity with and knowledge of digital and

online marketing methods is beneficial.

MARY ROBERT

Marketing Personnel

• Interacting with appropriate

language and attitude

• Determining appropriate

solutions accurately and

efficiently

• Avoiding negative

impressions and improving

customer satisfaction

• Highly Organised

• Content Marketing and

Creation

• Email Marketing

• Proactive Learner

• Proofreading

• Copyediting

• Relationship Building

• Translation

CONTACT

CELL:

(063-***-****

LINKEDIN:

mary-robert-0bb245175/

EMAIL

adrc83@r.postjobfree.com

WORK EXPERIENCE

Junior Marketing Tutor

- UNIVERSITY OF JOHANNESBURG -

February 2021 – November 2021

Job Description:

• Facilitate students to comprehend and apply the newly learned content intelligently.

• Interpret and implement the teaching-learning guidelines prepared for each tutorial session by the Course Coordinator

(CC) as spelt out in the Tutor Guide for the course, and to conduct the necessary activities within the time span allocated.

• Assist students to become independent and collaborative learners.

• Assist and train students in developing appropriate study skills (guidance on reading and note-taking for them to complete the course effectively.

• Tutor first, second-, and third-year student based on their level of studies what marketing is and how it is incorporated into the industry alongside its different elements of marketing.

• Assisting and directing student with their first-year registration process, financial assistant helps to various location where needed.

Reference: Mr. Steven Mbeya - Head Tutor [061-***-****] Ms. Paulina Makibelo - Coordinator [072-***-****]

Customer Care

- AFFINITY MEDICAL HEALTH INSURANCE -

September 2020 – November 2020

Job Description:

• As a customer care agent, I was required to bring the attention of the health insurance to consumers and why it the best insurance company based on its premium prices and benefits. Check up on customer, upgrade insurance, and at the end of every shift, I had to enter data using excel of every customer’s information about their insurance etc. which is then sent to a department for vetting.

Reference: Mr. Thasheel Thulsie - Team leader

[082-***-****]

Sales Consultant

- SAILENT TRAVELS AND TOURS -

June 2018 – February 2020

Job Description:

• Dealing with customer queries and complaints.

• Promoting and marketing the business.

• Maintaining statistical and financial records.

• Checking on travelers’ bookings, assuring correct booking details and assisting clients on different flight information. Reference: Mr. Louis Ashinze - Employer

[011-***-**** 083-***-****]

Inventory Assist Manager & Bookkeeper

- AFRIACN KITCHEN AND PUB PTY LTD -

MARCH 2017 – MAY 2018

Job Description:

• To oversee the inventory levels of businesses. Design and implement an inventory tracking system to optimize inventory control procedures.

• Document daily deliveries and purchases to update inventory. Prepare detailed reports on inventory operations, stock levels, and adjustments.

• Perform daily analysis to predict potential inventory problems. Analyze different suppliers to obtain the best cost- effective deals.

Reference: Mr. James Robert - Employer [078-***-****] EDUCATION

UNIVERSITY OF JOHANNESBURG

[BTECH MARKETING AND MANAGEMENT]

• February 2021 – November 2021•

Brand Management, Strategic Marketing, Marketing

Research, Accounting for Marketers, and Marketing to African Markets.

UNIVERSITY OF JOHANNESBURG

[DIPLOMA IN MARKETING MANAGEMENT]

• 2018 - 2020 •

Marketing Research, Marketing Communications, and

Digital Marketing, Sales Management, and Obtained

distinctions in all modules, first and second semester. UNIVERSITY OF JOHANNESBURG

[CERTIFICATE IN MARKETING MANAGEMENT] - OBTAINED

WITH DISTINCTIONS

•2021•

HOERSKOOL PRESIDENT

[MATRIC CERTIFICATE]

• 2012-2016 •

SUBJECT: English, Afrikaans, Mathematics, Life Science, Business Management and Consumer Studies

LEADERSHIP

I was privilege to assist Dr. Sayed S Nanabhay

during his operation of work for a year plus, I

witness different diagnosis of people illness as

well and extreme attention for female needs. I

enjoyed assisting patients, it was quite exciting. I am quite the face when it involves group

assessments, I am perceived as a hard-working

individual and good team player. Going the

extreme mile to get all required tasks done prior

to time is what I strive to do.

Punctuality is something a take extremely serious, I get annoyed, worried when I’m late. I am that

early bird that gets the worm.

In addition, my experience to carry the position of a secretary for 2 years and half at the University of Johannesburg Christian fellowship society was a

great exposure not only for myself and engaging

with different society from different ethnic groups. The listed references below will give further

information on my work ethics.

Dr. Sayed S. Nanabhay

(General Practitioner -GP)

Cell: 011-***-****

Mr. Steven Mbeya

(Head Tutor)

University of Johannesburg

Cell: 061-***-****

E-mail: adrc83@r.postjobfree.com

adrc83@r.postjobfree.com

Mr. Tresor Musongela

(Winners Chapel Int’l – Youth Executive)

Cell: 083-***-****

E-mail: adrc83@r.postjobfree.com

063-***-**** mary-robert-0bb245175/ adrc83@r.postjobfree.com REFERENCE



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