Medical Assistant Customer Service
Resume:
Sarah Knight
Wilkes-Barre, PA *****
**********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Server
Montage Mountain Ski Resort - Moosic, PA
December 2021 to Present
• Handled a high volume of customers regularly
• Greeted customers, diners and guests
• Took and memorized orders
• Served food
• Checked on customers, diners and guests frequently
• Cleared tables
• Processed transactions
• Cleaned and sanitized bar, restaurant and dining room Receptionist/Bartender
Self - Cortland County, NY
October 2020 to December 2021
Unfortunately I am unemployed at the moment. I typically did not work from October until December. I was working at a ski resort, and until it snowed I would not have worked. It was like a vacation. When snow did finally come so did Covid-19 virus. I am looking forward to finding a job that I enjoy as soon as possible.
Bartender and Server
Hope Lake Lodge LLC - Virgil, NY
January 2017 to April 2020
Providing excellent customer service
• Worked in a fast paced environment
• opened restaurant and bar
• Prepared bar, restaurant and dinner service
• Worked lunch, dinner and closing shift
• 10 years of experience with preparing beverages, drinks, alcoholic beverages and cocktails
• Implemented food and drink safety regulations and guidelines
• Greeted customers and guests
• Checked customer license
• Prepared glassware
Bartender/Waitress
Vesper Properties LLC - Tully, NY
May 2014 to October 2018
• interacted and talked with customers
• Worked in a fast paced and high volume environment, bar, restaurant and dining establishment
• 10 years of experience making drinks, beverages, alcoholic beverages and cocktails
• verified customer age prior to serving
• Served alcoholic beverages, mixed drinks and food
• waited and bussed tables
• Prepped bartender
• Worked lunch, dinner, closing and late night shift
• Performed opening and closing duties
Receptionist/Medical Assistant
New York Spine And Wellness Center - Syracuse, NY
July 2013 to August 2014
Providing excellent customer service. Taking vital signs, rooming patients, performing various labs, writing prescriptions
Unit Secretary
UPMC - Cranberry Township, PA
August 2008 to March 2009
Greeting patients, putting in doctor's orders for inpatients. Answering multiple phone lines. Checking patient's insurance eligibility.
Receptionist
Family Health Network - Cortland, NY
September 1999 to May 2008
Greeting patients, checking patients in, answering multiple phone lines. Checking out patients, taking insurance payments. Reconciling end of the day payments. Calling insurance companies for verification of eligibility.
Education
Certification in Medical Assistant
BOCES - Cortland, NY
February 2012 to July 2013
High school diploma or GED in Mathematics
Homer High School - Homer, NY
September 1994 to June 1998
Skills
• Waitress
• Restaurant Server
• Hostess
• Customer service
• Bartending
• EMR Systems
• Experience Administering Injections
• Patient Care
• Multi-line Phone Systems
• Vital Signs
• Medical Office Experience
• Insurance Verification
• Medical Billing
• Laboratory Experience
• Busser
• Medical Receptionist
• Triage
• Clerical Experience
• HIPAA
• Medical Scheduling
• Medical Records
• Quality Assurance
• Time management
• Retail sales
• Front desk
• Phone Etiquette
• ICD-10
• Anatomy Knowledge
• CPT Coding
• ICD-9
• Medical Terminology
• Receptionist and Bartending (10+ years)
• ICD Coding
• Medical Coding
• Physiology Knowledge
• English
• Sales
• Typing
• Dental office experience
• Cash handling
• OSHA
• Windows
• Food service
• Inventory control
• Accounts payable
• Accounting
• Filing
• Customer support
• Office experience
• Primary care
• Computer Operation
• Library services
• Documentation review
• Patient observation
• Sales and customer service (10+ years)
Certifications and Licenses
Certified Medical Assistant (AAMA)
Food Handler Certification
Assessments
Electronic Health Records: Best Practices — Highly Proficient October 2020
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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