Data Entry Customer Service
Resume:
Candace Ladner
Gulfport, MS *****
***********@*****.***
● I wish to find full time or Part time employment with a company that has great pay and outstanding reputation with I am looking to advance and become a leader in a growing company. Im very motivated and can do anything that i know i can advance in, with strong leadership skills. You wouldn't regret hiring me would be a great asset to your company would love to be considered for a position within your company.
Work Experience
Delivery Driver/Warehouse
FedEx Ground - Gulfport, MS
November 2021 to Present
Loaded trucks and checked packages that i had to get out for delivery Supervisor
BMI Management
April 2017 to May 2021
Managed teams to send out on jobsites worked in office and on the field in construction industry. Used excel, Microsoft word data entry overseen projects and employees to have them follow guidelines and policies of company kept up with budgeting payroll and spending answered phones, faxing filing etc. Caregiver
HOMECARE
February 2014 to August 2015
In home care taking care of the elderly in their homes and making sure they were fed and bathed and cooked meals helped them dress and gave them their medicines as needed. Made sure they were happy until they passed away.
Asst. Manager
MURPHY OIL - Wiggins, MS
October 2012 to March 2015
Run cash register, supervised employees and paperwork data entry and scheduling and making sure everyone abided by the company policies and guidelines to be at the top of the stores for excellence and perform at a high level of customer service. Planograms and price changing. Office Clerk
MULTI-STAFFING - Gulfport, MS
October 2004 to June 2006
Worked in the office taking messages, mailing, faxing and doing reference checks on employees answered multiple telephone lines, filing and data entry. Office clerical, Excel, Microsoft, Windows
Education
Secondary School Education in Business Management
Mgccc - Perkinston, MS
1996 to 1999
High school diploma or GED in General Studies
STONE HIGH SCHOOL - Wiggins, MS
1981 to 1996
Diploma
General H.S
Associate's degree
Skills
• Clerical Experience
• Caregiving
• Budgeting
• Home Care
• Planograms
• Bookkeeping
• Customer Service
• Secretarial
• Filer
• Typing
• Administrative Experience
• Office Management
• Office clerk
• Business Management
• Assistant Management
• Manager
• Promoter
• Billing
• Financial Report Writing
• Supervising Experience
• Human Resources
• Microsoft Outlook
• Recruiting
• Microsoft Word
• Microsoft Office
• Microsoft Powerpoint
• Excel
• Data Entry
• Data Management
• Microsoft Outlook
• Spreadsheets
• Accounts Payable
• Payroll
• Accounting
• QuickBooks
• Interviewing
• Pricing
• General Ledger Accounting
• Accounts Receivable
• Research
• Conflict Management
• Account Reconciliation
• Balance Sheet Reconciliation
• Event Planning
• Microsoft Dynamics GP
• Auditing
• Merchandising
• Financial Statement Preparation
• Journal Entries
• Hippa (10+ years)
• Medical Office Experience (10+ years)
• Office experience
• Multilingual
• Dental Receptionist
• Management
• Vendor management
• Financial Analysis
• Windows
• Restaurant experience
• Retail sales
• Sales
• Dispatching
• Analysis skills
• LMS
• Adobe InDesign
• Management
• Management
• Medical records
• Live chat
• Time management
• Customer support
• GIS
• English
• Laundry
• Route driving
• Front desk
• Veterinary experience
• Loan processing
• Guest services
• Hotel experience
• Financial services
• Training & development
• iOS
Certifications and Licenses
Forklift Certification
Driver's License
QMHP Certification
Non-CDL Class C
Assessments
Work Style: Conscientiousness — Proficient
October 2020
Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient
Customer Focus & Orientation — Proficient
April 2020
Responding to customer situations with sensitivity Full results: Proficient
Data Entry: Accuracy — Familiar
January 2020
Entering data quickly and accurately
Full results: Familiar
Customer Service — Completed
October 2020
Identifying and resolving common customer issues
Full results: Completed
Customer Service Manager — Proficient
October 2020
Managing customer service representatives and resolving customer issues Full results: Proficient
Night Auditor (Hotel) — Proficient
October 2020
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient
Basic Maintenance and Repair — Proficient
August 2019
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities.
Full results: Proficient
Work Style: Reliability — Completed
October 2020
Tendency to be dependable and come to work
Full results: Completed
Front Desk Agent (Hotel) — Highly Proficient
October 2020
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Highly Proficient
Office Manager — Familiar
October 2020
Scheduling and budgeting
Full results: Familiar
Cashier Skills — Highly Proficient
October 2020
Counting cash, processing transactions, following written procedures, and attending to details. Full results: Highly Proficient
Working with MS Word Documents (Basic) — Familiar
August 2019
Basic Word techniques, including the use of tools to format or edit text. Full results: Familiar
Written Communication — Familiar
May 2019
Measures a candidate's ability to convey written information using proper grammar rules. Full results: Familiar
Accounting Skills: Bookkeeping — Familiar
May 2019
Calculating and determining the accuracy of financial data. Full results: Familiar
Dental Receptionist Skills — Familiar
October 2020
Managing practitioner schedules and maintaining accurate patient records Full results: Familiar
Logic & Critical Thinking — Familiar
August 2019
Using logic to solve problems.
Full results: Familiar
Medical Receptionist Skills — Proficient
October 2020
Managing physician schedules and maintaining accurate patient records Full results: Proficient
General Manager (Hospitality) — Completed
October 2020
Performing business math, reading and interpreting P&L statements, and solving group scheduling problems.
Full results: Completed
Receptionist — Completed
January 2020
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Completed
Project Timeline Management — Completed
October 2020
Prioritizing and allocating time to effectively achieve project deliverables Full results: Completed
Verbal Communication — Proficient
November 2020
Speaking clearly, correctly, and concisely
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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