Administrative Officer Psychiatric Technician

ALLEN SHEPHERD

**** ****** *****, *** *** ● Suitland, MD 20603 ● (Cell Phone) 301-***-**** ● ********.******@*****.***

ADMINISTRATIVE SKILLS

Team Building ● Leadership and Mentoring

An accomplished professional offering 30 years of experience in all facets of mental health security and office administration. Facilitates positive organizational change. Skilled communicator with proven administration expertise and acumen. Knowledgeable in all facets of security operations planned, programmed, allocated resources and personnel services; directed, coordinated and evaluated administrative and logistics-related functions. Builds and develops highly proficient teams to deliver bottom-line results in challenging environments. Implements strategic action plans to maximize efficiencies enhance productivity, and lower expenses. Core competencies span:

Security

Compliance

Inspections

Policy Coordination

Administration

Program Analysis

Training

Program Management

Equal Opportunity

Human Capital Management

Educational Assistance

Leadership/Mentoring

CAREER ACCOMPLISHMENTS

Passed numerous quality assurance inspections with zero discrepancies through organization, increasing productivity, and reworking correspondence.

Nominated twice for the national Roy Wilkins Leadership Award.

Selected as a member of the “Outstanding African-Americans in the United States Army” in 1978.

PROFESSIONAL EXPERIENCE

Government of the District of Columbia

2700 MLK Jr., Avenue, SE

Washington, DC 20032

Forensic Psychiatric 7/1986-4/2010 Retired

Forensic Psychiatric Technician in the office of the Director of Forensic Services, Nursing Department

Functioned on a interdisciplinary team, treating patients who are (1) accused of serious crimes and who are undergoing psychiatric examination prior to trail; (2) Patients who have been found mentally incompetent to stand trail; (3) patients who are undergoing treatment and rehabilitation after being adjudicated “not guilty by reason of insanity”, and (4) patients who have become mentally ill while serving sentence and have been transferred from a correctional institution to St. Elizabeth’s Hospital for treatment. Served on a psychiatric recovery team with an assignment of mentally ill patients requiring complex psychiatric and age specific nursing care where the needs are not predictable. Assumed responsibility for security procedures and their appropriate application to the level of security required including taking accurate patient count and maintaining vigilance at all times to prevent breaches in security and possession of contraband. Conducted patient groups, under supervision, for helping the

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PROFESSIONAL EXPERIENCE- Continued

Patients to interact and to function to the fullest extent of their ability and in accordance with the multidisciplinary treatment plan. Performed a range of diagnostic support duties which included taking, recording and reporting to the supervisory deviations in vital signs, taking specimens, labeling

Specimens for the laboratory, calling the laboratory for lab reports and assisting the doctor in a variety of diagnostic examinations. Additionally, demonstrated writing excellence through frequent preparations of executive-level correspondence, extensive and complex reports, high profile briefings, and military instructions.

US State Department

Security Officer 8/1982-7/1986

Provided the security, custody and control of building operations at the State Department; performed necessary functions regarding the intake and release of committed detainees; provided security for all persons within the institution; controls the flow of visitors throughout the department; provided counsel and assistance to visitors; ensured and afforded fair and just treatment.

Provided and maintained security at assigned. Served as the first line of security and provided assistance to the visiting public. Worked was performed under the close supervision of a sworn officer in accordance with agency procedures.

US Army, Ft. Belvoir, VA

Administrative Officer 1/1977-8/1982

Clerk Typist

Served as Leading Clerk Typist to the officer in charge of the Personnel Support Detachment. Completed travel related arrangements and liquidations. Organized and monitored filing and records maintenance, retention, and disposal; maintained personnel records for over 1500 military personnel. Accountable for the oversight of three regional administrative offices, coordinating administrative personnel training, and travel inspection areas for each office. Eliminated crises management situations with the design and implementation of a tracking program for annual report review enabling the timeliness of reports, instructions, and awards. Processed 750 military and civilian identification cards. Sent, received, and accounted for all official and registered mail.

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EDUCATION/ AFFILIATIONS

Received High School Diploma – 71st High School, 1974, Fayetteville, NC

Military Awards:

Army Service Ribbon- 1977

Army Lapel Button-1977

National Defense Service Medal-1981

SECRET Clearance

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