Customer Service Sales Representative

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PROFILE

A passionate, versatile, dedicated, effective and confident individual who is also a

self-starter with the dedication and motivation required to succeed in any position. A goal-oriented individual with excellent oral, written and listening communication abilities. Possessing an in-depth knowledge of customer service, business development, stock taking and administrative management with excellent multi-level communication skills. Having the ability to quickly undertake projects and adapt to new environment. Seeking an engaging position in a company where hard work and success are rewarded and in turn yield towards the growth and stability of the company.

EXPERIENCE

ACCOUNTANT/SALES REPRESENTATIVE MANAGER – 1STPOINT PRESS Shomolu, Lagos State. October 2018 – Present

Organizing, maintaining and managing special tools as regards business approach; I am maintaining operational process records and detecting internal control deficiencies and thus recommending necessary corrective measures. I am adopting various steps and existing strategies to improve productivity. I prepare weekly volume statistics and unit status reports; overseeing the daily payment of approved transactions and managing all expenses in closed files for easy access to auditors. Monitoring project progress and treating the issues present. Greatly assisting towards the various processes of identifying new prospective opportunities. Analyzing key performance indicators and business reports to be presented and revising process documents regarding all tasks performed in the compliance and business support department. Efficiently improving effectiveness of administrative and business functions through collaborative work team approach.

Current Achievements:

Consistently communicated with the company on project progress; discussed challenges and opportunities; reported and acted on results.

Developed working systems and procedures that improved the quality and efficiency with which information was disseminated.

Successfully planned and executed daily corporate activities and as well received excellent feedbacks which further helped the department.

Increased office organization by developing a more efficient filing system and staff database protocols.

Served as a link between management and individuals by handling questions, interpreting and administering solutions, and helped resolve issues to foster a more positive relationship.

PERSONAL DETAILS

House 84, Femi killa Street,

Ago Palace way, Okota,

Lagos State.

Mobile :

+234 818-***-****

+234 802-***-****

****************@*****.**

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BIO DATA

Sex: Female

Nationality: Nigerian

PROFESSIONAL SKILLS

Proficient in MS Office

Multi-Tasking Skills

Excellent Leadership

Abilities

Competent Team Player

CORE COMPETENCIES

• COMPUTER PROFICIENCY

• TIME MANAGEMENT

• ABILITY TO WORK

INDEPENDENTLY

• COMMUNICATION SKILLS

• PROBLEM SOLVING

• STRATEGIC PLANNING

AND TACTICAL

EXECUTION

• CUSTOMER SERVICE

FOCUS

• CONFLICT MANAGEMENT

IBIYEMI, AANUOLUWAPO IBIKUNLE

Maintained confidential files, entered various information into the database records.

Excellent job knowledge and achieved positive feedbacks. SALES REPRESENTATIVE – JUMIA

January – September 2018

Excellently mapped out special strategic plans with core sales attributes towards achieving customer demand and as well having in mind the current market trend and its value. Equally handled customer enquiry and complaints. Communicated proposals and cost estimate to customers.

Achievements:

Achieved a great number of swift communication between potential customers, the customers and the staff of the organization.

Supervised the sales of the various products.

Ensured customer satisfaction and customer retention which in turn helped the organization climb through the profitability ladder. ENGLISH AND LITERATURE TEACHER (NYSC) – KING OF GLORY SCHOOLS Kaduna State. 2017 - 2018

Maintained the daily tasks of tutoring and accessing students, collated statistical figures and analysis of student’s performance, conducted various series and stages of tests, determined and accessed student’s learning abilities. Equally developed and implemented lesson plans and classroom activities in line with the School curriculum. Adequately mentored various students with the aim of inculcating a more desired learning and assimilation process. Analyzed the needs of students, provided tutorials and equally promoted group study sessions. Achievements:

Achieved a great number of student’s participation and interest towards learning.

Impacted in students the act of openness and trust through guidance and counselling.

Developed great teaching systems and procedures that improved the quality and efficiency with which student’s processed information.

Outstanding numerical skills which helped me to be more productive and resourceful.

Researched, documented, and wrote lesson notes and practical plans in an honest, ethical and objective standard.

EDUCATION

BACHELOR OF ARTS IN LINGUISTICS AND COMMUNICATION STUDIES Osun State University, Osun State. – 2016

SENIOR SECONDARY CERTIFICATE EXAMINATION

Golden Stars Secondary School. — 2010

• NEGOTIATION

• ATTENTIVENESS

• DECISION MAKING

REFERENCES

MR. SHOLA ADEKANBI

1ST POINTPRESS

+234 817-***-****

MR. O. OLUDARE

VICE PRINCIPAL, KING OF

GLORY SCHOOLS, ZARIA

EXPRESSWAY, U/GWARI

KADUNA STATE.

+234 816-***-****

MR. DARE OLAYINKA

SENIOR SALES REP. JUMIA

+234 809-***-****

Contact this candidate