Office Assistant Administrative

Career Objective

Seeking employment where my twenty-years of professional knowledge and experience, outstanding communication and child care background skills can be fully utilized.

Professional Experience

Facility Manager, Rite of Passage. (2019 – Present)

•Served as a liaison for youth with authorized representatives, school personnel, law enforcement personnel and the community.

•Provides residents’ behavior management and independent living skills.

•Assisted youth with self-sufficiency (chores, life skills, hygiene).

•Provided medication management training to staff.

•Applied the Pro-Act techniques to de-escalated unsafe situations.

•Documented resident’s daily behavior, promptly reported all issues to Social Workers and Supervisors.

•Ensured compliance with all aspects of Title 22 regulations.

•Maintained a nurturing and safe environment.

•Scheduled and participated in Child, Family and Team (CFT) meetings.

•Safely transported children to visits, appointments and activities/events.

Child Care Worker, South Bay Bright Future, Inc. (6/1999 – 1/2007)

•Served as a liaison for youth with authorized representatives, school personnel, law enforcement personnel and the community.

•Provided residents’ behavior management and independent living skills.

•Assisted youth with self-sufficiency (chores, life skills, hygiene).

•Provided medication management training to staff.

•Applied the Pro-Act techniques to de-escalated unsafe situations.

•Documented resident’s daily behavior, promptly reported all issues to Social Workers and Supervisors.

•Ensured compliance with all aspects of Title 22 regulations.

•Maintained a nurturing and safe environment.

•Scheduled and participated in Child, Family and Team (CFT) meetings.

•Safely transported children to visits, appointments and activities/events.

Administrative Assistant, South Bay Bright Future, Inc. (1/2007 – Present)

•Answered telephones and relayed messages to the appropriate recipients.

•Conducted Quality Assurance (home inspections and files).

•Maintained and audited agency files and conducted inventory.

•Reconciled billings and resolved billings disputes.

•Prepared correspondence, emails, forms and reports; filed via paper or electronically.

•Scheduled appointments and managed agency calendars.

•Prepared weekly census reports; assisted management with placement/intake requests.

Office Assistant, People Driven Quality Staffing Agency (7/1998 – 6/1999)

•Answered telephones and relayed messages to the appropriate recipients.

•Managed files, folders and compiled records.

•Prepared carrier packages for UPS and Federal Express.

•Typed letters, reports, forms, memos and other correspondence.

•Performed document photocopying and paperwork distribution tasks.

•Maintained office equipment: copiers, printers and fax machines.

Skills

Bilingual; ability to communicate effectively both verbally and in writing.

Proven ability to work collaboratively with diverse groups and establish ongoing relationships.

Works very well under authority, in one-on-one relationships, and in groups.

Education

Compton Adult School, Compton, CA, Clerical / General Office: Certificate

Harriet Tubman High School, Compton, CA: Diploma

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