Social work supervisor

Candice J Lindskog

**** ***** *** ****, ** ***** 775-***-**** ********@*****.***

Objective

I have gained a wealth of knowledge and experience in Social Services with my current Social work Supervisor position. I also have 14 years experience as a licensed social worker. I would like to expand my experience and knowledge to other areas of this field.

Education

Bachelor of Social Work May 19, 2008 University of Nevada Reno

Certified Holistic Nutrition Practitioner May 11, 2022 University of Natural Health

Certified Natural Health Practitioner May 11, 2022 University of Natural Health

Skills & Abilities

Management

·Currently work as Social Work Supervisor as well as maintain an office of ten employees with various state agency programs. Provide guidance and mentorship as well as supervise case management decisions to an average of 100 on going clients. These duties also include office management to assure proper office coverage is available to the public. Develop and lead staff meetings via Microsoft Teams and Zoom. Review and approve leave and timesheets, schedule for office coverage. Assist the public with resources to assure their safety and well-being. Member of interview panel and candidate selection for vacant state job positions. Assist with onboarding new employees, which consists of new hire paperwork, new hire training, and employment evaluations.

Communication

·The past 14 years of my career has involved communication on a multitude of avenues. Ongoing case management to vulnerable populations within 5 counties of Nevada. Also conducted elder protective service investigations. Case management includes phone and in person communication with clients and their support systems. Also, regular communication with providers to establish and maintain services to clients. This also has included communication during court hearings, law enforcement reports and leadership meetings with the deputies of Aging and Disability Services. I have extensive communication skills in times of crisis and with mitigation between conflict with clients and coworkers in an office environment as well as in the homes of clients. As social work supervisor I am required to mitigate misunderstandings and conflict between staff members and also between clients and case managers. Conduct interviews for new hires via Microsoft Teams and in person.

Leadership

·My current title is Social Work Supervisor which includes many aspects of leadership. I am the only on-site member of the management team for the Rural Aging and Disability Services Division. I provide direct supervision to four team members as well as act as mentor to the other staff members in the office. I am safety coordinator for the office location and handle day to day office management tasks.

Experience

Social Work Supervisor-Licensed Social Worker Aging and Disability Services-State of Nevada Sept 29, 2008-Present

·Directly supervise a team of three, 2 social workers and 1 administrative assistant

·Provide guidance and supervision for ongoing case management

·Attend regular supervisory meetings for updates and implementing policies for programs

·Provide on-site supervision to all other staff members in the office

·Provide various office coverages while positions remain vacant due to state hiring freeze, these duties include administrative assistance duties, safety committee duties, and also other management duties

·Assist with ongoing case management when social workers need assistance, this includes reassessment phone calls and home visits

·Knowledgeable in Excel, Microsoft Word, Teams, Zoom, Outlook, State program databases that hold confidential client information, NV Medicaid prior authorization database, type up to 75 WPM, multitask, send office mail and packages via stamps.com, file archiving, electronic filing set up and maintenance

·Maintain spreadsheet for state vehicles to assure all required maintenance is being conducted, configure mileage between 2 office cars to assure all staff have a vehicle to conduct travel

·Maintain and complete voter registration report that is sent to Fiscal every month

·Conduct office mock drills for safety and evacuation

·Provided long distance support to clients and staff during pandemic office closures and also provided new employee training while telecommuting

·Prior to being promoted to Social Work Supervisor, I was ongoing case manager to vulnerable populations covering 5 counties

·Traveled to clients’ homes to assess for in home services, also conducted regular phone calls to maintain case

·Investigated Elder protective allegations

·Resource development to clients in various areas of their lives

·Communication with various providers and support systems to assure safety and well-being of clients while still living in their own homes

·Advocate for elders and disabled populations to assure safety and well being

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