Utilization Review, patient care, triage, chronic care management, EMR

LINDI OSBORN

Galion, United States ***** 419-***-**** *******@***.***

Summary

Compassionate and detail oriented Licensed Practical Nurse with 15 years of direct patient care experience coupled with superior skill in communication and team leadership. Recently obtained utilization review experience with Remote Learning Services course Utilization Review-101. I pride myself in having a strong command of patient care plan development and high level critical thinking skills with the ability to apply evidence-based guidelines during the determination process. My clinical background has given me the foundation and experience needed In utilization review by using my knowledge through experiences in acute and chronic care environments.

Skills

Health education, Clinical documentation Patient relationship building, Direct patient care Patient-care practices

Multi-tasking and prioritization

Treatment planning

Managed care

Care coordination

Time management

Experience

Licensed Practical Nurse

State of Ohio, Richland Correctional Institution

High-level Critical thinking Attention to detail

EMR's

Preauthorization

Concurrent reviews Retroactive reviews Appeals/Denials

Utilization Review-101 course

04/2011 to Current Mansfield, United States

Supported patient care plan development, monitoring implementation progress through scheduled check-ups

Treated and dressed different wounds and monitored progress before changing dressings Followed required schedules and organizational standards to administer immunizations

Checked symptoms and behavior to triage incoming patients

Administered medications per physicians' orders to in-patient and out-patient patients

Observed HIPAA protocols to safeguard patient privacy and confidentiality

Supported office team with clerical recordkeeping and appointment setting

Collected the vital signs of each patient at the start of treatment and during ongoing care Charted and reported on changes in the patient's condition, including medication side effects and treatment progress

Treated patients with acute conditions such as heart attacks, shock, respiratory distress, and accidental injuries

Managed and scheduled chronic care clinics

Observed strict confidentiality and safeguarded all patient-related information.

Emergency Medical Technician 02/2005 to 12/2010 Morrow County EMS Mount Gilead, United States

Documented calls in reports detailing incident type and course of treatment.

Demonstrated dedication to providing quality care through continued training and education. Developed strong rapport with other medical professionals to foster quality and efficient patient care. Rendered direct patient care by stabilizing patients and determining course of action based on triage. Delivered emergency care to individuals involved in motor vehicle accidents, falls and other incidents to provide time-sensitive management of acute illness or injury.

Trained new hires by offering insight into job duties and assessing shift performance.

Evaluated patients at accident scenes to screen, assess and treat significant injuries. Assessed emergency situations and prioritized medical care for patients.

Remained level-headed and proactive during emergency situations.

Education and Training

Licensed Practical Nursing

Tri-Rivers School of Nursing

High School Diploma: General studies Northmor High School

Student Scholar Athlete Student council

06/2010

Marion, Ohio

06/2004

Galion, Ohio

Utilization Review-101 course, Certification of Completion 5/2022

Remote Learning Servies, LLC, taught by Marie Peppers, LPN and Judy Clarke,RN

Contact this candidate