Patient Service Care Coordinator

LOU ANN SAMPEY

**** ****** ***, *********, **, **683-9523, US • 724-***-**** • ************@*****.*** Wishing to apply previous experience and skills to a new challenge Ready to take the next step in my career in patient service Intuitive at prioritizing patients' needs in high-stress situations. Ability to manage multiple tasks while maintaining high-quality care. Looking to advance my career with a growing company. Comfortable with patients and able to provide excellent individualized care. Capable of fostering relationships with a diverse patient population. Scheduling

Problem solving

Goal setting

Organizational skills

Multitasking ability

Insurance practices

Word Processing/Business - 1984

ICM School of Business - Pittsburgh, PA

Studied Word Processing and Business.

Learned various office procedures and computers

Associate Patient Care Coordinator - February, 2022 to Present Healthcare Support/Excela Health - Greensburg, PA

Responsible for scheduling patients for various providers using the IDX program. Answer multi-line telephone, create pre-registrations using the STAR program. Verify insurance coverage through company websites. Register and collect copays for patients using the ALLSCRIPTS and RECONDO programs.

Retail Service Merchandiser - May, 2014 to February, 2022 Advantage Sales & Marketing - Pittsburgh, PA

Oversaw sales and merchandising, which included on-site assessments, internal audits, and customer surveys. Scanned data using Apple Ipad to maintain on shelf availability, increasing sales and promotions with all levels of store personnel. Retail Sales Mercandiser - November, 2006 to May, 2014 Acosta Sales and Marketing - Pittsburgh, PA

Member on Church Board of Consistory.

Professional Summary

Skills

Education

Work History

Additional Information

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