AMY HANSON
Huntersville, NC. 28078
**********@*****.***
PROFESSIONAL EXPERIENCE:
INTEGRITY WELLNESS / HEALTH & SPORT WORKS 2004 – Present Wellcoaches Certified Health & Well-being Coach / Wellness Program Manager / Biometric Screener
• Create, plan, implement and evaluate onsite health and wellness screenings for client including, but not limited to nutrition, exercise and fitness, stress management, weight management and other healthy lifestyle behavior change programs.
• Deliver health coaching, education and consultation to clients on various health behaviors.
• Provide one on one and group health coaching utilizing behavioral health coaching modules and techniques.
• Perform biometric screenings for lipids, A1C, glucose, blood pressure, body composition and other health related measurements.
• Manage, maintain and verify accuracy of customer database to meet quality standards. BOCA RATON REGIONAL HOSPITAL 1989-1998
Patient Advocate
• Served as liaison between patient, hospital staff, physicians and families providing an specific channel through which patients could seek solutions to problems.
• Helped to implement changes to improve efficiency and eliminate problems when hospital systems were ineffective in meeting patient needs.
• Spearheaded implementation of customer satisfaction survey program on a hospital wide basis. Responsible for gathering information, compiling results and distribution of results to senior hospital management.
• Served as a resource for Patient Rights and Responsibilities, Advance Directives, ethical issues, end of life issues and Florida law regarding the removal of life support and organ donation.
• Member of the Society for Healthcare Consumer Advocacy of the American Hospital Association.
EDUCATION
The University of Florida
Bachelor of Science in Psychology
CERTIFICATIONS
WELLCOACHES Certified Health & Well-being Coach (Certification #100248)