Medical Assistant Data Entry
Resume:
K A R E N S A E M A N
********@*****.***
Petoskey, Mi 49770
PROFESSIONAL SUMMARY
Patient-focused and compassionate Medical Assistant with over 6 years of experience in handling patients, administering medication, reviewing confidential reports, preparing exam rooms, taking vital signs, and providing quality patient experiences. Reliable professional with proven track record in creating positive rapport and cordial relations with patients, families, and staff members. Trustworthy and highly dependable caregiver, experienced in a fast-paced family medicine setting. Works well independently or with others to handle assignments and always ready to go above and beyond. Multitasker, able to thrive under pressure and solve patient issues.
SKILLS
Problem-Solving Skills Positive Attitude
Vital Signs Minor Procedures
Customer and Personal Service Strong Communication Skills Attention To Detail Quality Control Checks
Customer Service Orientation Coordination
Patient Flow Social Perceptiveness
EXPERIENCE
Medical Assistant, Bayside Family and Sports Medicine, Jun 2015 Current, Petoskey, Michigan
Prepared patients and sanitized rooms.
Reviewed incoming test results and forward to physician. Delivered compassionate support, attention and assistance to patients Greeted patients and prepared for examination.
Documented patient history, physical and vital information into medical record. Acquired insurance authorizations for procedures and tests ordered by attending physician.
Participated in follow up phone calls and follow up patient visits. KS
Prepared patients for procedures done in office.
Maintained supply stock in exam rooms and lab areas. Prepared specimens for outside lab testing, as ordered by physician. Scheduled patients for upcoming appointments
Demonstrated flexibility with various work schedules. Prepared patients for examination and treatment and documents chief complaints. Performed data entry, updates including no-show information. Took patient vital signs and obtains patient intake information. Scheduled tests and procedures and obtained insurance pre-authorization. Assisted physician in providing quality care to patients. Scheduled appointments and made follow up phone calls to patients. Documented in medical record appropriately and timely. Prepared, documented and administered injections, as well as vaccine. Prepared Examination Rooms with sterile instruments. Escorted patients to exam room and appropriately documented information. Assisted provider with examinations, procedures, treatments and interventions. Assisted provider with procedures, exams and patient education. Retrieved medical records for physicians.
Custodian, Petoskey Public Schools, Apr 2013 Current, Petoskey, Mi Moved classroom furniture, recycle materials and supplies. Utilized all types of cleaning machinery and equipment. Cleaned entrance and exit including glass, doors and hardware. Helped maintain inventory of cleaning supplies and replenished supplies in restrooms. Collected trash and debris from buildings, classrooms and offices. Removed garbage and recycling daily and prepared bins for weekly pick-up. Worked evenings, sets up, cleaned and helped supervise after-school activities. Followed proper procedures in handling hazardous materials. Performed general maintenance and cleaning of tools, materials and work stations. Restocked supplies and maintained inventory of paper products and cleaning supplies.
Ensured timely and effective trash removal from all assigned areas on daily basis. Communicated and worked effectively and cooperatively with members of school district and community.
Reported safety hazards, equipment problems and emergency situations. Gave as well as understand and follow instructions, written and oral. Performed general cleaning duties such as carpet vacuuming, floor stripping, waxing and buffing.
Moved furniture, equipment, supplies and tools on incidental basis. Operated power tools and environmental housekeeping equipment. Lifted and positioned objects weighing as much as 50 pounds. Reported all injuries, accidents and damages of facilities and equipment to head custodian.
Maintained clean, safe and secure facilities- both inside and out. Changed light bulbs and replaced air conditioner filters. Cleaned common areas including high traffic areas and hallways. Maintained janitorial closet clean, neat and organized. Replaced light bulbs, assist with minor building repairs and snow removal. Kept buildings, premises and classrooms clean inside and outside. Medical Assistant, Up north Medical, Feb 2014 Dec 2014, Petoskey, Mi Scheduled tests and procedures and obtained insurance pre-authorization. Performed data entry, updates and verified demographic information, no-show information.
Prepared exam room, clean and sterilized instrument per protocol. Entered appropriate information into electronic record. Participated in follow up phone calls and follow up patient visits. Listened to complaints from patients regarding services rendered. Prepared patients for x-rays, tests and procedures. Prepared Examination Rooms with sterile instruments. Documented in medical record appropriately and timely. Prepared specimens for outside lab testing, as ordered by physician. Documented patient history, physical and vital information into medical record. Communicated with patients regarding laboratory, imaging results and prescription instructions per practice protocol.
Prepared patients for examination and treatment and documents chief complaints. Cleaned and sterilized all equipment and logs each time. Deli clerk / Cashier, Corner Grocer, Mar 2001 Apr 2013, Petoskey, Mi Performed cash transactions with accuracy and precision. Tendered customer transactions in quick and efficient manners. Followed company food handling and safety procedures. Performed various maintenance duties including cleaning restrooms and trash removal.
Sent appropriate communication to enhance customer relations. Provided proper cleanup during and after hours of operation. Made eye contact, smiles, greets and offered help to every customer. Served as active team member and communicated with entire team. Greeted and assisted customers while anticipating needs. Handled and solved any concerns and questions customers may have. Performed cashier duties and provided exceptional customer service during service Dec 2013
May 1984
periods and breaks.
Trained cashiers all phases of cashier functions and monitored for compliance. Maintained friendly and courteous demeanor while providing fast and efficient service to customers.
Operated register, handles cash and process credit card transactions. Assisted manager in daily operation of retail venues. Gave directions to customers to various locations in city. Worked flexible schedule to meet needs of business. Supervised and trained personnel in various cashier task and duties. Provided exceptional customer service by being pleasant, courteous and helpful to customers.
Operated and managed store in absence of store manger. Interacted with customers and resolved customer complaints in friendly, service- oriented manner.
Replenished condiments, beverages and general supplies while maintaining service area cleanliness.
EDUCATION
Diploma in medical adminstration, Medical Assistant Ultimate Medical Academy TAmpa, Florida
Dean's List Honoree, all through school.
High School Diploma, Basic classes, some accounting Carson City High School Carson City, Michigan
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